Support Office

ANI HAKOBYAN

Detail oriented, punctual, team player who wants to become Software tester. I have 4 years of working experience in different positions due to them I have skills that fit for Software Tester. EXPERIENCE

Internship/ QA Specialist

Renderforest (January 2020 (a week))

Review and analyze project requirements and specifications

Create test cases and test strategies based on the product requirements

Identify and report bugs

Data Verification Agent

Viva MTS (01.02.2019-31.03.2020)

Correct mistakes in system

Check customers' information and change them if it necessary,

Wrong information sends back to Service Center for checking. Basic Support Agent

Viva MTS (23.09.2016-31.01.2019)

Answer calls and support customers

Technical support (mobile, modem settings)

Register problems (HP tickets) and register feedback EDUCATION

Quality Assurance (QA)

Code School (2019)

Testing Fundamentals

Life Cycles (SDLC, STLC)

Testing Types

Test Cases

Testing Tools

Bug Reporting

Marketing Research (Master’s degree)

ASUE (2019)

Management (Bachelor degree)

ASUE (2017)

CERTIFICATIONS & COURSES

Udemy: SQL Fundamentals (2020)

SoloLearn: SQL (2020)

SoloLearn: HTML Fundamentals (2020)

Exelist club: Advanced Excel (2018)

BDG: Practical Accounting and Tax Legislation (2017) Contact Information

Nationality: Armenian

Date of birth: 19 May 1995

Address: Andranik Street, Apr. 68,

Yerevan, Armenia

Phone: +374********

Email: *************@*****.***

Link:

https://www.linkedin.com/in/ani-

hakobyan-66b714159/

SKILLS

· Problem Solving

· SQL (basic)

· HTML (basic)

· Jira

· Trello

· GitHub

· MS Office

· Detail oriented

LANGUAGES

· Armenian: Native

· English: Intermediate

· Russian: Advanced

Contact this candidate