Racquel Alexa Natori

Cell: 917-***-**** · adetdq@r.postjobfree.com

Results oriented sales leader with 15 years of retail experience demonstrating a consistent track record of outstanding sales, Proven ability to multi-task and develop sales potential in new markets areas. Strong analytical and planning skills, combined with the ability to lead the efforts of the staff to achieve sales and expense goals

PROFESSIONAL EXPERIENCE:

Licensed Esthetician, New York 10/2017-Present

Self Employed

• Analyze Skin Conditions, recommend product Regimen

• Customize facials using Enzyme Peels & Masks

• Manual Lymph & Relaxing Massage; Spa Body Treatments

• Exceed clients’ expectations, delight by going ‘above and beyond’ Aveda Institute, New York 06/2017-10/2017

Esthetician Internship Clinic

• NY State accredited 600-hrs Esthetic Program and Spa Management curriculum

• Increased add-on services above 20% of sales requirements

• Customized facial treatments based on clients’ Skin Analysis and Consultations

• Advocate a wellness program based on treatment plan to improve skin quality for follow-up treatment Christian Dior Boutique, New York 07/2016-02/2017

Sales Specialist

• Continually exceeded planned sales goal, increasing business by 35%

• Built strong, high-end clientele base maintaining repeat client retention

• Sold Women’s Ready-to-Wear, Men’s, Fragrances and Accessories - creating a Lifestyle Experience Dolce & Gabbana Boutique, New York 03/2014-07/2016 Sales Specialist

• Achieved personal sales of 1.8M, 25% in consignment business

• Developed and nurtured client relationships with International and Local clientele

• Consistent outreach via all Social Media to appeal product during new product launch Saks Fifth Avenue, New York 10/2013-02/014

Dolce Gabbana Ambassador

• Provided outstanding customer service and acquired new client relationships

• Established and developed individual sales volume, partnering effectively with team members

• Entrepreneurial approach to growing customer base with attention to detail Piazza Sempione Boutique, s.p.a 09/2008-10/2013

Store Manager

• Increased store sales from $825K to $1.4MM and maintained 100% inventory accountability

• Trained and Managed staff contributing to their overall success in building high-end relationships

• Developed highly effective marketing events with Di Modolo Jewelry, Nars & Kiehl’s Skin-Care, Spa facilities, Wolford Boutique as well as Harper’s Bazaar to generate volume and build brand awareness

• Assisted in the merchandise buys at the New York Showroom each season Piazza Sempione Boutique, s.p.a 08/2007-09/2008

Assistant Store Manager

• Promoted to Store Manager, exceeding personal sales goal by 48%

• Managed visual merchandising ensuring profitability bi-weekly

• Created consistent referral business by building strong rapport with both potential & existing clientele

• Analyzed store reports determining sales strategies to increase sales, and rectifying obstacles Hugo Boss, New York 07/2006-08/2007

Sales Specialist

• Exceeded 900,000 in sales with an SPH of $610

• Built strong, high-end clientele base maintaining customer retention

• Sold Women’s and Men’s Ready-to-Wear, creating a lifestyle EDUCATION:

06/2017-10/2017 Aveda Institute, NY, NY Licensed Esthetician NY State accredited 600-hrs Esthetic Program

09/2000-05/2002 Katharine Gibbs School, NY, NY A. A. S. Degree Media Communication Major

G.P.A: 3.7 President’s, Dean’s and Honor’s List

09/1991-06/1992 Kings-borough College, Brooklyn, NY Business Management Curriculum Business Administration

08/1990-09/1992 American Express Company, Business Program Curriculum Junior Legal Secretary

SKILLS:

Basic Knowledge of MS Office Suite, Mac OS, Front Desk Experience, Administrative Duties, File Management, Calendar Management, Secretarial, Drafting legal documents, Managing schedules and arranging meeting logistics.

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