BRIANNA L. FERNANDEZ
Mission Viejo, CA ***** / 949-***-**** / Email: **********@*****.*** / Linkedin: briannafernandezmailto:**********@*****.***
I am a result oriented professional with a proven track record of success in providing high quality work in a timely fashion. My ability to deal with change allows me to work efficiently in environments that are unstructured and fast-paced. I am able to bring flexibility to my role and assignments in order to prioritize deadlines appropriately and contribute to the company’s overall success. I have excellent administrative skills and I am proficient in WORD, EXCEL, and PowerPoint.
Key competencies:
Strong Written & Verbal Skills
Variable Life / Annuities /Fixed /Group Products
Strong Organizational Skills
Life A&H License
AML, CIP, SPAT, HIPAA, HITECH, E&O
Selling Agreements / Contracts
Attention to Detail
Employee Benefits: LTD, STD, vision, dental, life
MS Word, Excel, PowerPoint, Pivot Tables
Typing 50 words per minute
EDUCATION
Irvine Valley College, Associates of Science – ABA approved Paralegal Degree, 2018 (GPA: 3.58)
University of Phoenix, Bachelor of Science – major in Business Management, 2001, (GPA: 3.56)
Cypress College, Associates of Art – minor in Business Writing, 1996, (GPA: 3.0)
EXPERIENCE
THE IDRG June 2018 to April 2020
Executive Assistant/Office Manager
Work with an Entrepreneur assisting him with starting a new business
Research potential companies and create marketing flyers for their businesses
Maintain and keep updated documentation and reports, generate budgetary, scheduling, and management reports
Maintain workflow and job efficiency to ensure maintenance of and compliance with company standards and policies
Manage the day to day operations of the office, including but not limited to purchasing, budgeting, office administration, file management and property management for quantity and cost efficiency
Ability to hold confidential and sensitive information with the utmost integrity
Collaborate with key cross-functional senior stakeholders in merchandising, promotions, operations, marketing, and inventory to drive business strategies
Arrange travel and meeting arrangements
Produce reports and financial data
Creating/Editing presentations
CAPSTONE PARTNERS FINANCIAL AND INSURANCE SERVICES May 2017 to June 2018
Executive Assistant/Office Manager
Work with two Financial Planners and manager their office as well as assist them with their book of business.
Created Illustrations – Life, Disability, LTC
Created daily automatic posts for LinkedIn
Facilitated and calendared client meetings
Project Coordinator
Create CRIA, Life, and Disability applications
Problem solve client issues
Created and maintained department process and procedures
Manage the day to day operations of the office, including but not limited to budgeting, office administration, file management, group lunches, and travel arrangements.
METROPOLITAN LIFE INSURANCE COMPANY September 2015 to November 2016
Field Service/Employee Benefits Consultant (territory reassigned to AZ)
Experience with medical, dental, vision, and voluntary lines of insurance
Worked with underwriting and brokers to create amendments for group benefit agreements
Worked with underwriting and account executives regarding rate action for group renewals
Shared responsibilities with account executives assisting them with their book of business
Prepared documents for group benefit presentations
Created sales alerts on new business in Sales Force
Met with company employees to discuss employee benefit programs
Gathered information and created PowerPoint presentations, benchmark data, and stewardship proposals
Handled escalated commission inquires and customer complaints
Facilitated renewal additions/deletions through an Excel spreadsheet
Created and maintained department process and procedures
METLIFE INVESTORS DISTRIBUTORS, LLC August 2003 to January 2015
OnBoarding Life Consultant (office moved to NC)
Worked with legal and compliance to resolve high level issues
Created amendments, addendums, selling agreements and contracts for legal to review and approve
Created segmentation reports for upper management using Microstrategies – Pivot Tables
Reviewed, analyzed and evaluated new and revised legislation and regulations
Provided analytical support to achieve compliance for the selling agreement through applicable laws and regulations (AML, CIP, SPAT, HIPAA, HITECH, E&O)
Prepared documentation and responses for FINRA and SEC inquiries
OnBoarding Life and Annuity Supervisor
Worked with legal and compliance regarding selling agreement changes
Created and maintained a tracking system to preserve legal documents according to regulatory requirements
Hired and trained new personnel; as well as conducted yearly performance reviews
Coordinated discussions with compliance/legal to provide guidance on regulatory issues
Assisted legal and compliance with problem situations and recommended corrective actions
Created and maintained department process and procedures
Established and implemented a centralized area for all retail selling agreements
Built a working infrastructure for tracking selling agreements