Cash Handling Customer Service
Resume:
Anchorage, AK *****
WORK EXPERIENCE
Mai See Vang
************@*******.***
ALASKA USA FEDERAL CREDIT UNION 2010 - Present
Loan Officer II
Duties and Responsibilities:
Underwrite loans for an approval or decline decision.
Review Tax Transcripts, W2 forms and paystubs.
Complete ability to repay worksheets, debt to ratio worksheets, income calculation worksheets, and rental income worksheet to keep members within guidelines.
Disclosure application package by mail, email, or fax.
Process order for: verification of employment, Preliminary Title reports, Lender’s Package, and appraisal reports.
Follow up with members and to ensure the credit documentations are being receive in a timely manner.
Real Estate Processor
Duties and Responsibilities:
Worked with Real Estate Loans and able to meet business needs
Cross sales
Process documents that are receive and upload to the file.
Process credit card/checks/transfers payments.
Open (LIP) Loan in Process accounts.
Order: appraisal reports, verification of employments, Lender’s Package, Deed of Trust, Preliminary Title Report.
Telephone call center
Member Service Representative
Duties and Responsibilities:
Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
In compliance with credit union marketing image and service delivery goals, be knowledgeable of and sell credit union products and services, answer inquiries and provide information to members on all types of accounts, loans, and other credit union services.
Perform teller job functions, balancing functions for ATM, individual and branch summaries, and GL accounts as assigned.
JC Penny 2008 - 2010
Cashier/Customer Associate/Fitting Room
Duties and Responsibilities:
Engage and perform with great customer service to include: greeting, knowledgeable, helpful, and courteous.
Responsible for cash handling and complying with company cash limit.
Ensure all fitting room are cleaned and maintained
McDonald Summer Job 2007
Cashier/Food Handler
Duties and Responsibilities:
Engage and perform with great customer service
Perform cash handling and keeping a clean/safe environment
Handle food with proper safety handling and complying with company rules
EDUCATION
Bartlett High School Graduated 2010
Anchorage, AK
•High School Diploma
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