Release Manager

Profile

IT professional with ** years’ experience in Release Management across multiple verticals. Experience includes leading teams, collaborating with multiple departments, and working with and reporting to Executive Management. A proven leader dedicated and self-directed individual with strong communication and organizational skills.

Employment History

Wipro Limited Dec 2009 – Jun 2016

Release Manager – Kohl’s Corporation, Chennai, India Nov 2013 – Jun 2016

Manage end to end Release Management process for portfolios within the Retail domain.

Continually work towards making improvements in the Release and Deployment process.

Manage activities between Release Management and the following functions: Development, Change Management, Problem/Incident Management, and QA/Testing.

Work with multiple IT teams to create and manage a Release Implementation plan.

Direct multi-stage code implementation and coordination effort into multiple environments.

Manage post implementation support and report status.

Support Integration Testing within the non-production environments.

Manage risks and mitigate issues that affect release scope, schedule, and quality.

Maintain a Release Repository and manage key information such as build and release procedures, dependencies, and notification lists.

Release Manager – Standard Bank of South Africa, South Africa, and India Apr 2010 – Nov 2013

Manage weekly Release cycles containing 3 to 4 projects.

Individual contributor for Release Facilitation and in-charge of planning and coordinating among several departments to ensure proper release schedule.

Consistent on-time delivery for all quality releases.

Assure milestone adherence and approve mitigation plans when necessary.

Report release health directly to Executive Committee through weekly status meetings.

Schedule and facilitate all Release Management meetings.

Work closely with Change Manager to improve ways of working.

Assist in driving delivery through efficient and lean process that compliment Change Management processes.

Publish release status through weekly Release Management Dashboard.

Ensure teams follow organization’s established policies and procedures and signs-off release package for implementation.

Developed governance document including end to end process, procedures, forms, and dashboards.

Collect release feedback from stakeholders for continuous improvements.

Extensively experienced in Defect/Incident management for medium and large-scale projects.

Wipro Limited Aug 2005 – Apr 2010

Project Engineer – State Street Corporation, Chennai, India

Proficient in SDLC right from Inception through Retirement phase of application software for financial services/global services of State Street corporation projects.

Played a key role in production bug-fixing for General Ledger systems and roll-out calendar activity.

Managed major E-Horizon web-enabling of MCH (Multi Currency Horizon) Mainframe CICS applications.

Expertise in Mainframe systems and handling project management for projects involving Waterfall, V-Model and Agile methodologies.

Academic Qualifications:

M.S. Software Engineering, BITS Pilani, 2005 – 2009. (Industrial training through Wipro Limited)

B.Sc. Information Technology, Anna University 2002-2005.

Info

Mobile: +1-669-***-****

*******@*****.***

Highlights

Release Management

Change Management

Project Lead

Requirement Analysis

Program Management

Incident & Defect Management

Leadership status reporting

Strong verbal and written communication

Stakeholder management

Metrics creation and reporting

IT Service Delivery

ITIL Service Transition

Accomplishments

Outstanding contrition to SBSA (Standard Bank of South Africa)

Individual contributor – Significant Service Improvements

Outstanding contribution to Service Delivery

“Thanks a Zillion” Award

“Feather in my Cap” Award

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