AN OVERVIEW

Creative, innovative & results driven technology leader, with 14 years of experience including 8 years on Mainframe on Software Development and 6 Yrs of experience in Technical Project Management, CMMI Process & Relationship Management.

Forward-focused Project Manager with expertise in concepts of end-to-end Project Planning and Implementation from Scope Management, to Activity Sequencing, Effort & Cost Estimation, Time Management, Risk analysis to Quality Management in line with International guidelines and norms.

Problem solver with a passion for technology; skilled in grasping the big picture, Conceptualising, Developing, Implementing Solutions & Partnering closely with Business Leaders & Stakeholders.

IT support management professional - envisioning usage of new technology and tailoring its usage for achieving desired results; distinction of implementing project management processes.

Solid management skills, capable of leading & motivating individuals to maximise levels of productivity.

A customer-centric professional and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.

CAREER FACETS

oAccomplishments :

Saved the Company Lloyds Capital Services Ltd., 15 Lac Rupees, by developing all application systems inhouse, and on time.

Staffed and managed virtual team of 20 professionals--technical staff, design team, editorial staff and QA team

Delivering Y2K Remediation Solution saved thousands of dollars for the company.

Consolidating 25Million+ accounts receivable into one central office DB and network resulting in measurable ROI efficiencies .

Successfully accomplishing projects ahead of time and within budget.

Deftly troubleshooting, identifying and prevention of risks.

SKILL SET

Managerial & Functional:

Project Management: Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support using Agile and Waterfall model. Implementing project plans within preset budgets and deadlines and monitoring onshore & offshore delivery management for technical deliverables of concurrent projects. Understanding client requirements, and expectations and devising solutions accordingly.

Service Delivery Operations: Heading service delivery functions, to ensure end-to-end ownership of incidents and service requests. Meeting deadlines and Turn-Around-Time without compromising quality norms and adhering to SLA. Implementing short/long-term plans for achievement of process objectives.

Testing: Identifying defects, inconsistencies in software program, functions, outputs, online screens, content and creating test plan and test cases. Preparing detailed test plan including the scope, objectives, focus, resources, etc., of the testing effort. Documenting, tracking, and communicating bugs, enhancements, analysis, and unresolved problems.

SDLC Planning & Management: Overseeing the entire product lifecycle: feasibility through scoping, requirements definition through specification, design, development, quality assurance, integration and implementation for fixed price as well as T&M projects. Responsible for client/user interaction for requirement gathering, risk assessment, finalisation of technical architecture and discussions for effort/cost/time estimation and client co-ordination and reporting.

Undergone ITIL training.

People Management: Managing recruitment, training and selection of technical personnel as well as organizing, planning, and staffing operations. Identifying the team’s training & development needs, designing and developing the appropriate training programmes and coordinating appropriate internal training programs.

Technical:

COBOL, DB2, CICS, IMS-DB, CA, VSAM, REXX, EARL, JCL, Selcopy, EASYTRIEVE, TSO/ISPF, File Aid, SPUFI, RACF, Xpediter, and Screen Definition Facility, ESP Schedule, MS Office products and UNIX.

Domain Expertise: Telecom Industry, Banking and Finance, Insurance, Travel and Card Industry

Professional Experience

Hexaware Technologies Retainer

Project

Testing

Team Size

4

Client/Location

The Northern Trust – US - Chicago

Period (Duration)

March 2017 – Till Date

Project Profile

Hexaware is a Outsourcing Company based in Mhape – Navi Mumbai Caters to some of the top 500 Clients.

Client is in the process of moving from one Production Region to another and wants to test all the applications in the new region.

Role

Tester

Tools Used

REXX, ISPF, JCL

Omega Pharma Sr. Project Manager – Banking Domain

Project

Sr. Project Manager – East Africa

Team Size

20

Client/Location

Omega Pharma

Period (Duration)

July 2012 – March 2017

Project Profile

An Upcoming Pharma Company in Mumbai with branches in East Africa.

Role

Manage Requirements, develop new applications, documentation, Testing, client/User training on the new applications, Agile Technology

Status reporting

Manage project issues/Risks

Manage Project resources

Manage Customers

Uphold project commitments

Tools Used

Cobol, DB2, IMS-DB, REXX, Easytrieve, SAS

Project Manager

Project

IEDM – VPMO Infrastructure (Technology Strategy and Architecture)

Team Size

1

Client/Location

AT & T - US

Period (Duration)

Jun 2011 – July 2012

Project Profile

AT & T is the largest Tele Communication network in the USA. This project

deals with Sales Compensation and revenue generation to agents selling

AT&T products.

Role

Management of all work activities entered into the work request tool.

Setting up new environments and maintaining all environments with the current versions of base platform software and keeping the appropriate environments in synch with each other.

Communicating with environment activity owners to understand expectations, requirements and timelines

Communicating across the IEDM team so no one member or shift lacks information.

Other work items as identified and assigned out to various members of the IEDM team. These include Get Well Plan items, process improvement tasks, development of tools and various scripts to automate functions, generation of status emails and communications, updates to QC for defects assigned to IEDM, participation in troubleshooting calls, and participation in various discussions with external teams as necessary to define approaches and provide IEDM input.

Accomplishments :

Created and tested all applications the on time for Production environment.

Automated the use of reporting to higher Management using x-cel macros.

Applied virtual project Management for quick turn round of problems

Established Project tracking and control.

Tools Used

Cobol, DB2, IMS-DB, REXX, Easytrieve, SAS

Project Manager

Project

CRIS Testing (BSS Domain)

Team Size

1

Client/Location

AT & T - US

Period (Duration)

Oct 2010 – Jun 2011

Project Profile

AT & T is the largest Tele Communication network in the USA. This project

deals with Sales Compensation and revenue generation to agents selling

AT&T products.

Role

Testing of Billing cycles/Mediation

Rating, Billing, Provisioning, Payments

Dunning Systems, Process.

Providing support to operation teams regarding issues related to BSCS.

Co-ordination/Follow up with Development team and Operations team regarding the issues and resolution.

Quality Assurance

Close monitoring of the changes made in systems and assisting surrounding teams for issues.

Performing Unit testing/Integration Testing.

Access to Mainframe Datasets for users using RACF commands.

Overall Project Co ordination

Liaise with developers, Business Analyst and other stake holders in application Design and reviews.

Estimation

Task Allocation to offshore

Status reporting to senior Management

Writing test cases to perform testing of the Functional and Non Functional requirement of the application.

Status Meetings with Clients

Accomplishments :

Automated critical data extraction tools using REXX thus saving testing time.

Experienced in Automated testing using ESP and Manual testing using JES.

Tools Used

Cobol, DB2, IMS-DB, REXX, Easytrieve, SAS

Project Manager - BSS Domain

Project

AMD Set Care-3 Maintenance/Production Support/Development Project

Team Size

13

Client/Location

AT & T - US

Period (Duration)

Feb 2010 – Oct 2010

Project Profile

AT & T is the largest Tele Communication network in the USA.

Role

Overall project coordination

Testing of Billing cycles/Mediation

Estimation

User Requirements, Change Management, Implementation and Testing.

Task Allocation

Status reporting to senior Management

Planning

Delivery commitments

Technical Guidance

Review of Technical documents – HLD, LLD

Review of Test plans and results

Quality Assurance

Status Meetings with Clients

Accomplishments :

Projects delivered ahead of schedule and on Budget.

Provide training to Juniors in the project.

Tools Used

Cobol, DB2, IMS-DB, REXX, Easytrieve, SAS

Project Manager – CRM Domain

Project

CAMPS – CCB Maintenance/Production Support/Development Project

Team Size

15

Client/Location

AT & T - US

Period (Duration)

Feb 2008 – Feb 2010

Project Profile

AT & T is the largest Tele Communication network in the USA.

Role

Overall project coordination

oEstimation

oUser Requirements

oTask Allocation

oStatus reporting to senior Management

oPlanning

oDelivery commitments

oTechnical Guidance

oReview of Technical documents – HLD, LLD

oQuality Assurance

oReview of Test plans and results

Status Meetings with Clients

ITIL training.

Tools Used

Cobol, DB2, IMS-DB, REXX, Easytrieve, SAS

US Technologies Project Manager – Health Care Domain

Project

Star to WGS Regression Testing – Development Project

Team Size

15

Client/Location

Wellpoint – CA - US

Period (Duration)

Oct 2007 – Feb 2008

Project Profile

Insurance

Role

Overall project coordination

oEstimation

oUser Requirements

oTask Allocation

oStatus reporting to senior Management

oPlanning

oDelivery commitments

oTechnical Guidance

oReview of Technical documents – HLD, LLD

oReview of Test plans and results

oTechnical Guidance

oQuality Assurance

Status Meetings with Clients

Tools Used

Extra Basic – Macro, REXX

US Technologies Project Manager - Health Care Domain

Project

Wellpoint – IT Compliance

Team Size

11

Client/Location

Wellpoint – CA - US

Period (Duration)

May 2007 – Oct 2007

Project Profile

Insurance

Role

Communicate with onsite

Ad Hoc reports

Analyze and Review of programs and documents

Status Meetings with Clients

Tools Used

DB2, COBOL, VSAM, REXX

US Technologies Project Leader/Manager – Manufacturing Domain

Project

Automobile Association of America

Team Size

6

Client/Location

Automobile Association of America - US

Period (Duration)

Jan 2007 – May - 2007

Project Profile

Automobile industry in the US.

Role

Communicate with onsite

Production enable all tested applications

Analyze and Review of programs and documents

Status Meetings with Clients

Tools Used

DB2, COBOL, VSAM

US Technologies Team Member/Leader – Insurance Domain

Project

Independent Blue Cross

Team Size

7

Client/Location

IBC – US Insurance

Period (Duration)

May 2006 – Jan 2007

Project Profile

IBC – Leading Health Care services in the country.

Production Support and Maintenance.

Role

Communicate with client

Production enable all tested applications

Analyze and Review of programs and documents

Tools Used

CICS, DB2, IMS-DB/DC, COBOL, Expediter, REXX, EASYTRIEVE

Hexaware Technologies Ltd. Project Leader - Banking and Finance Domain

Project

DEUTSCHE LEASING

Team Size

4

Client/Location

Deutsche Leasing/Chennai - Germany

Period (Duration)

Oct 2005 – May 2006

Project Profile

Deutsche Leasing – Leading Financial and Banking services in the country.

Maintenance of Host applications.

Role

Project Leader.

Quality Assurance

Communicate with client

Production enable all tested applications

Estimation of new requirement

Analyze and Review of programs and documents

Tools Used

CICS, DB2, VSAM,COBOL, Expediter, REXX, EARL

Hexaware Technologies Ltd. Project Leader

Project

BROWN BROTHERS HARRIMAN – Banking & Finance Domain

Team Size

14

Client/Location

BBH US - Banking and Finance

Period (Duration)

April 2005 – Sept 2005

Project Profile

Brown Brothers Harriman & Co. (BBH) is the oldest and largest partnership bank in America and is a leader in providing banking and advisory services to private, closely-held companies. BBH, an independent sell-side research provider employs a suite of proprietary products offering an integrated and transparent investment strategy. . In addition to a full range of commercial banking facilities, the firm is among the leading providers of global custody, foreign exchange, private equity, merger and acquisition services, investment management for individuals and institutions, personal trust & estate administration and securities brokerage

Role

Preparing Program Specification Document for programs to be modified and new programs.

Review program changes and testing done by team members.

Quality coordinator of the project.

Tools Used

CICS, DB2, COBOL, Expediter, REXX

Hexaware Technologies Ltd. Project Leader – Carrier Domain

Project

PARCELNET

Team Size

12

Client/Location

OTTO UK

Period (Duration)

Mar 2004 – March 2005

Project Profile

PULSE - stands for Parcelnet Universal Logistic Service Enhancement. Parcelnet is a group, who does not do any production but manages home delivery fulfillment from client warehouse, to customer via its own Courier Network and complementary carriers. Dedicated Account Managers and customer support staff back up the delivery process. It covers 95% of the UK population, allowing delivery the day after parcels are dispatched from the warehouse.

In order to best meet the challenges of new client integration, Parcelnet aim to improve future and existing systems to ensure the best service is provided, including the following features:

An Integrated, strategic approach with additional tracking features

Selection of options for data transfer including format structure

Role

Preparing the Impact Analysis Document and Design Specification Document for the new programs.

Development of the code (preparation of DTB-COBOL programs) after getting the approval of the analysis from the client.

Preparation of test plans and test cases for testing.

Testing the program against the test cases (Using Inter-test and QUAD tool).

Review program changes and testing done by team members.

QA and review of the deliverable work-products.

Tools Used

CICS, DB2, DTB COBOL, Expediter

Hexaware Technologies Ltd. Project Leader – Banking and Finance

Project

Citibank ML

Team Size

8

Client/Location

Citibank USA

Period (Duration)

May 2003 – Feb 2004

Project Profile

One of the largest Banking services Internationally. Acquired a bank in Puerto Rico, which had majority of account holders speaking Spanish. Since all the statements generated by Citibank was in English the scope of this project was to enable the generation of statements in more than one language, starting with Spanish.

Role

Analysis of customer requirements.

Prepare Spanish texts equivalent of English texts

Analyze and simulate Production System dumps

Prepare Unit Test Plans.

Security coordinator of the project.

Tools Used

CICS, DB2, COBOL, JCL, Changeman, and Expediter

Hexaware Technologies Ltd. Project Leader – Banking and Finance

Project

Deutsche Leasing

Team Size

2

Client/Location

Germany / Chennai (Banking and Finance)

Period (Duration)

October 2002 to April 2003

Project Profile

Deutsche Leasing – Leading Financial and Banking services in the country. All mainframe applications to be Java enabled with Oracle as the back end.

Role

Analyze the current working of the Core Contract System along with the Global contract systems

Prepare Business Rules document

Prepare Use Case document

Tools Used

CICS, COBOL, JCL, Expediter.

Hexaware Technologies Ltd. Project Leader – Air Lines Domain

Project

Cruise System Maintenance

Team Size

10

Client/Location

Air Canada, Canada

Period (Duration)

March 2002 - Oct 2002

Project Profile

Air Canada provides international scheduled and chartered transportation for passengers and cargo. The project is related to the maintenance of the Cruise System which has On-line as well as Batch modes. Cruise has two subsystems one is flight-ops and In-flights. The scope of the project includes application study, programming, troubleshooting and documentation of the various requests (RFS’s) and trouble reports (TR’s) from the client. I was involved in following major Maintenance work.

Role

Perform Development Lifecycle activities such as Requirement analysis, Design, Coding, and Testing.

Peer Reviews

Tools Used

CICS, DB2, COBOL, JCL, TOTAL Endeavor, Expediter and QMF.

Syntel Software Ltd. Senior Software Engineer – Credit Card Domain

Project

American Express

Team Size

4

Client/Location

USA / Mumbai

Period (Duration)

Nov 2000 to Feb 2002

Project Profile

Major Credit card industry. Deals in Banking and Travel services too.

Role

In Charge of EIS (Executive Information Summary) system

KT of EIS applications to Offshore team members

24x7 Production Support from Offshore

Tools Used

IMS-DB COBOL, JCL, Endeavor, Expediter.

Syntel Software Ltd. Project Leader/Software Engineer - Credit Card

Project

American Express

Team Size

4

Client/Location

UK

Period (Duration)

Feb 2000 to Oct 2000

Project Profile

Largest Credit card industry. Deals in Banking services too. Three applications to be supported. 8 applications for production support.

Role

Knowledge of ESG (Establishment services group) application.

24x7 Production support from onsite for ESG

24x7 production support from offshore for ESG

Tools Used

DB2, Selcopy, Director. COBOL, JCL, Changeman, Expediter.

Syntel Software Ltd. Project Leader/Software Engineer – In House Billing

Project

Syntranet

Team Size

11

Client/Location

Syntel

Period (Duration)

Feb 1999 to Feb 2000

Project Profile

Prepare an in-house billing system for Syntellinc (Parent company situated in the US).

Role

Collect Requirements

Assignment of tasks

Co ordination with onsite/team members

Review activities.

Tools Used

Cold Fusion MS SQL Server.

Syntel Software Ltd. Software Engineer – Retain Domain

Project

Borders Group International

Team Size

23

Client/Location

USA

Period (Duration)

May 1998 to Feb 1999

Project Profile

Chain of retail Bookstore in the US. Apart from dealing in books they also deal in music and café. Approx 6 million LOC to be ‘Y2K’ enabled.

Role

Assign tasks to team members

Analysis of the system

All date related variables to be identified and documented

Co ordination with onsite / Offshore team members

Coding and testing

Review activities.

Tools Used

JCL, Cobol, VSAM, REXX and DB2

Syntel Software Ltd. Software Engineer – Retail Domain

Project

Dayton Hudson Corporation

Team Size

11

Client/Location

USA

Period (Duration)

April1997 to May 1998

Project Profile

DHC is one of the largest chains of retail stores in the USA. The Corporation has three major software applications: Mervyns, Target & DSD. The Client was offered an integrated solution-using Target as the Platform Standard. As Project Leader of the DHC CIF (interface group), a solution was delivered with the development of integrated interface programs and a database migration.

Role

Attribute Analysis of 3 system

Documentation of Common Attributes identified

Coordinating with onsite / Team members

Review activities.

Tools Used

JCL, Cobol, VSAM, and REXX

Lloyds Capital Services Ltd. Systems Analyst – IPO Domain

Project

Registrars & Transfers (In house)

Team Size

4

Client/Location

Lloyds Group of Industries

Period (Duration)

June 1996 to March 1997

Project Profile

Lloyd’s steels Industries are a major industry trading in steels and other metals. Any issues (Shares or Debuntures) by the company were handled by us.

Role

Client Requirements

Transfers

Divident/Interest Warrants

Reconciliation

Change of Address

Tools Used

Cobol

Self Employed - Business

Business Type

Trading in computer peripherals

Partners

2

Location

Andheri

Clients

Reliance Consultancy services Ltd, Lloyds Capital Services, Nostrum consultancy Services

Period

Nov 1982 to March 1996

Business Profile

Trading in computer ribbons and floppies. Also dealing in other computer parts on orders from clients.

Education / Certification

Bachelor of Science – Mumbai University – Chemistry as main subject.

Additional Training

Quality Assurance

Software Estimation

Countries Travelled

United Kingdom - Brighton

United States of America – Miami

Germany

Personal Details

Date of Birth : 04th May 1959

Sex : Male

E-mail address : adet7r@r.postjobfree.com

Home Address : B3/20, Bijal, Evershine Nagar,

Malad (W), Mumbai, INDIA 400 064.

Telephone : +91-22-288***** (Home)

996**-***** or 976**-*****(Mob)

Visa Status

H1B valid until 2017.

References:

Name Company Name Contact Number

Mr. Prakash Bharadkar Syntel Software Limited 28290271 (O)

28420754 ®

Mr K. Kumar Tata Consultancy Services 56914815 ®

982**-***** (M)

Wilfred Ferrao Hexaware Technologies 55919537 (O)

982**-***** (M)

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