MOHAMED RIZWAN BANGSAJAYA
I am highly motivated, enthusiastic and competent person have excellent ability to work calmly and very efficiently under pressure I am looking to obtain a position that will allow me to utilize my strong driving skills, education background, and ability to work well with people/I am also looking to secure a promising position that offers both challenge and good opportunity for growth.
Organization : Qatar Duty Free
Job Title : Merchandiser
Duration : July 2015 to July 2020.
o Stock’s ordering, receiving, expiry checks, internal stocks transfers, display arrangements & changes. o Preparing monthly sales analysis reports.
o Collaborating with buyers, suppliers and analysts to negotiate prices, quantities and time-scales. o Maintaining weekly communications with buyers regarding slow moving stocks and also low & out of stocks.
o Sending monthly damage stock reports to the management for write off. o Responding to all email communications related to business process. o Ensure to check the shop floors in the location all the time to make the products available to meet business requirements.
o Maximize customer interest and sales levels by displaying products appropriately. o Remain up to date with industry’s best practices. Organization : Dinemore Pvt Ltd.
Job Title : Assistant Restaurant Manager (Dinemore Male, Maldives) Duration : March 2012 to Dec 2014.
Organization : Dinemore Pvt Ltd.
Job Title : Supervisor (Dinemore Wellawatte, Sri Lanka) Duration : April 2011 to March 2012
Objective
o Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
o Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
o Ensures food quality and 100% customer satisfaction. o Ensures complete and timely execution of corporate & local marketing plans. o Assists Restaurant Manager in recruiting, interviewing, and hiring team members. o Taking responsibility for the business performance of the restaurant. o Analyzing and planning restaurant sales levels and profitability. o Organizing marketing activities, such as promotional events and discount schemes. o Preparing reports at the end of the shift/week, including staff control, food control and sales. Organization : Landmark Group Dubai (Baby Shop L.L.C) Job Title : Dept Manager
Duration : Oct, 2006 to Feb 2011
Organization : Landmark Group Dubai (Baby Shop L.L.C) Job Title : Sr.Sales Assistant
Duration : Oct, 2004 to Sep 2006
Organization : Landmark Group Dubai (Baby Shop L.L.C) Job Title : Sales Assistant
Duration : Oct, 2002 to Sep 2004.
o Providing exemplary services to customers by maintaining high standard of customer satisfaction. o Rendering effective customer services by addressing to queries/ grievances of client thereby ensuring smooth flow of operations.
o In house coordination with Area Manager for timely availability of brands. o Co-ordination with warehouse for availability of stocks. o Ensuring proper merchandising of products on the shop floor. o Co-ordination with accounts for discounts on bulk purchases. o Working in coordination with team members for the achievement of Sales Target. o Conducting monthly stock checks for variance.
o Coach and Train new representatives.
o Responding incoming and outgoing Mails.
o Planning for Staff duty schedule.
Responsibilities
Organization : ODEL Pvt Ltd, Colombo Sri Lanka
Job Title : Department In charge (Duty free shop, Katunayake) Duration : 01st
August 2001 to 25th
September 2002.
Organization : ODEL Pvt Ltd, Colombo Sri Lanka
Job Title : Sales Exec
Duration : 20th
Aug 2000 to 31st
July 2001.
o Greeting customers &accommodating them to their shopping needs. o Promotion of products and sales (up selling).
o Suggest to customers on appropriate brands, size, colors and etc. o Inputs to sash register the customer payment either cash or credit. o Arrange products sold to attract more customers. o Conduct monthly inventory of sold and unsold items. o Issues sales invoices upon payment of customer.
Organization : Galle Face Hotel, Colombo Sri lanka Job Title : Guest Service Agent.
Duration : 21st June 1999 to 27th July 2000.
o Welcoming guest and ensuring highest standards of customer services while checking in, issuance of key / key cards and providing appropriate porter services. o Manage the hotel petty cash accordance with credit policy. o Cashiering
o Liaise with reservation department to ensure that amendments, cancellations and any other guest queries are up to date and accurate.
o Ensure that all rooms have enough credit card authorization. o Coordinate the operations and e ensures proper handover between shifts. o Know the services offered by the hotel and encourage the guests to use them during their stay. Responsibilities
Responsibilities
Cultural Awareness
Welcoming Guest
Telephone Skills
Handling Guest Complains
Food Hygiene
Fire Prevention
Up selling Techniques
First Aid and Safety Training
Sales Excellence
Waste Managment
Recognizing the fake notes
Sales Essential
Management Skills
S.S.C. Secondary School Certificate, Raddolugama Maha Vidyalaya Sri Lanka H.S.C High School Certificate, Zahira Collage Colombo Sri Lanka Arabic (Fair)
English (Fluent)
Hindi (Fluent)
Tamil (Native)
Sinhala (Fluent)
Malay (Fluent)
Address : No 19, Al Bukhary Street, Al Mansoora, Doha Date Of Birth : 11/07/1982
Civil Status : Married
Religion : Islam
Contact No : +974********
E-mail : *****************@*****.***
Passport Number : N5758462 D.O.I: 2014 D.O.E: 2024 Nationality : Sri Lankan
R.P Number : 282********
Education
Languages
Training Conduct
Personal Details
I, certify that to the best of my knowledge and belief this CV correctly describes my self and my qualifications. I understand that any willful mis-statment described herein may lead to my disqualification or dismissal if Selected.
Non-Related Referees:
Mr. J.K.D.V Jayawardana Mr. M.Nazeem Ghaffor
Justice Of The Peace For Whole Island Asst. General Manager No 40/1A Jayagath Road, Amana Asset Managment Ltd. Nawinna, Maharagama. No: 06, Glen Arber Road,
Tel: 011******* Colombo 04.
Mob: +94-777******
email: ******@*******.**
DECLARATION