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Engineer Test

Ventnor City, NJ
July 24, 2020

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Zishan Khokhar

Cell: 609-***-****

Quality Assurance Tester with 6 years of experience in QA/IT industry. Worked in various

Environment and, domains. I have worked in manual, automation, and mobile testing Environment. I am currently looking for an Opportunity for a QA position where I can share my hands-on experience


Experienced Quality Assurance Tester with extensive experience in Manual/Automated Testing, Test Scripts/Cases and Traceability Matrix

Specialized and certified in Tricentis Tosca products

Worked Primarily on Oracle base application CC&B, MWM, Salesforce, and IBM Maximo on my current project.

Extensive knowledge on all phases of Software Development Life Cycle (SDLC)

Worked with the middle ware testing team to make sure integration are working as it should be.

Tested Web-Based, Client/Server Applications and Mobile Applications

Tested the functionality of mobile applications including: Dialer for Meetings, feedback QR Codes, Support, Geo-fencing, Notifications and Profile Pictures

Wrote test cases on iPhone/iPad/Desktop "Otto" an artificial technology based on IBM Watson

Automated CL3 (Salesforce Application) Application using Tricentis Tosca

Involved in creating the test strategies and test plan for new projects.

Extensive experience in Business Requirements Analysis, Manual and Automation Testing.

Experienced in software testing which involved development of test cases, scripts and User Acceptance Testing (UAT)

Experienced in Mobile Testing of leading-edge mobile applications on various OS environments - iPhone, iPad, Android

Covered Agile and Waterfall models of SDLC

Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases based on product release features, client's requirements and related technical documents

Extensive use of defect tracking tools such as Quality Center, Jira, Rally and TFS.

Excellent communication, interpersonal, intuitive and analytical skills

Proven ability to work efficiently in both independent and team work environments

Expert in performing various testing - Functional, Regression, Smoke, End-to-End and UAT.


QA Testing Tools: Tricentis Tosca,Rally, JIRA, Quality Center, SeeTest, Zephyr Quick test pro QTP,

Tricentis Tosca:TCP, TCD, API, Cross Browser Testing, TDM, Tosca Commander

O/S: Windows XP, Vista & 7, 8, 10

Mobile O/S: IOS/Android/ Windows. Used See Test Mobile Automation tool

Environment: Software Development Life Cycle (SDLC), Software Testing Life, Agile Scrum, Water Fall.

MS Products: MS Office, Word, Excel, PowerPoint, Microsoft Team.

Applications: Oracle CC&B, Sales Force, IBM Maximo.

Browsers: Internet Explorer (IE), Firefox, Safari, Google Chrome

Additional: Cycle (STLC), Bug Life Cycle (BLC), Waterfall, iterative, Scrum, Agile


SJI industries New Jersey

December 2018 to May 2020

QA Engineer

Worked on Oracle CC&B application. (Start Premise base Service New or Existing Customers, Stop Premise base service with different FA’s, Adding new SA’s master or Sub SA’s Deposit SA, Late Payments, Payments, Landlord Accounts, Batch Runs, ADDQ and Much More.)

38 Applications went live for SJI on March-2020, and I was proud to be part of all the phases for some of these applications. (CC&B, Salesforce, IBM Maximo).

I have worked with BA, Dev, and SME, to understand the application and for Requirement gathering.

Attended Sprint Planning, Demo and Sprint Retrospective meetings. Ask questions and give feedback accordingly.

I was involved in all the Phases of Testing. Functional, Regression, E2E, UAT and Smoke Testing.

I had created a good Relationship with the business and occasionally would call on them to understand the requirements. (since there were not much documents created beginning of the project)

I have worked extensively with the BA, Dev, and SME to understand the Business Processes.

I had designed and executed Test Cases and Place Holders for E2E scenarios on ALM.

Log multiple Defects in ALM.

Demoed CCB application to Business, Dev, SMEs and upper management for over 2 months.

Demoed the application internally for cross training purposes for existing colleagues and new hires.

Worked very extensively with the UAT team for around 3 months, since I was specially asked by the business to get involved. (Around 12 hour as day shift) my job was to identify test cases which would be helpful for UAT scenarios and many other tasks. Like asking another team or the proper CC&B Account data as per Scenarios for all the different environments.

Involved with the data team to provide them scenarios so they can retrieve CC&B accounts accordingly which would help UAT Testers in execution.

Involved with Automation Team to identify Test cases which are candidate for Automations

Extensively involved Post Live to test incoming Defects and do Regression Testing accordingly.


Bank of America North Carolina

June2018 to December 2018

QA Analyst

Tested web based Application (CPT) continuity Planning Tool with Tosca.

Created test scenarios for Automation productivity and better process.

Worked on pure agile environment.

Had a daily Scrum call with the Scrum master and the entire team.

Attended Grooming calls for Understanding the User Stories and Asked questions accordingly relevant to the Acceptance criteria.

Attended sprint demo’s end of the sprint for progress and acceptance

Worked on business Continuity planning Application as a Functional/Manual tester.

Wrote test cases and upload it in to Rally for test Management

For execution and test cases were written on Excel which was integrated with Rally (import test cases and execution progress into rally via Ca Agile Central.)

Log defect in Rally.

Attended defect triage meeting, Provide feedback on the defects I Logged.

Create a Tosca Automation on the one of the Disaster Recovery application for bank of America. (ICE)

Coordinate with the Service Delivery team to better understand the Requirements.

Help other team members who were working on their respected application on Execution when I had some bandwidth.


Western & Southern: December 2017 to May 2018

Cincinnati, OH

QA Analyst

Tested web base application for different insurance products.

(Whole life, Annuity policies)

Worked with different team members to understand the complex application front end and, backend process.

Validate the insurance policies End to End scenarios.

Worked very closely with BA Analyst to understand the requirements and the Business Process.

Wrote test Cases and work flow functional testing process as well did execution with snaps.

Wrote test scenarios for automation.

Attended daily standup meeting with Project manager, BA, Product owner and different team members and gave my daily input and progress.

Coordinate the progress with the team for optimum progress.

KT a new resource for the project.

TD Bank: September 2017 to November

Mont-Laurel, NJ

QA/Tosca Automation Engineer

Automated CL3 (Salesforce Application) Applications using Tricentis Tosca for Manual and Automation Testing

Did a Data Driven framework on Tosca Automation to pull data from the template.

Regularly updated the Automation for rapidly changes being done to the application.

Worked with different teams to understand requirements and test cases

Attended application walkthrough for better understanding

Worked with offshore Resources for coordination and Executions.

Worked with the team to integrate CI/CD within the organization.

Created a DSR for daily progress and obstacle of the application

Created a incident log templet for Tricentis Tosca

KPMG: December 2016 to September 2017

Montvale, NJ

Quality Assurance Engineer

Worked on Mobile applications Functional Testing Regression Testing, and UDID testing

Tasked to stage the SeeTest lab which includes the servers, host and user machines

Created a Device log for other team members Devices and connection on the Mobile Lab.

Maintained the lab with iOS devices (iPhone/iPad)

Tested the admin portal (Web-based application) make sure that the changes are taking effects in the mobile application.

Lead multiple Projects for KPMG

Tested the functionality of mobile applications including: Dialer for Meetings, feedback QR Codes, Support, Geo-fencing, Notifications and Profile Pictures

Wrote test cases for iPhone/iPad/Desktop "Otto" an artificial technology based on IBM Watson

Coordinated with the offshore team daily to review the testing activities status

Coordinated with PM/BA’s and Developers daily to understand rapid changes and upcoming features

Involved in the entire sprint activities for functional regression and smoke testing

Demoed SeeTest Manual and Automation Test to stakeholders

Worked on Zephyr, Jira and TFS for test Case design and defect management

DecisivEdge: February 2016 to November 2016

Newark, Delaware

Quality Assurance Analyst

Created Automation for Web Based E Commerce Application Using Trecentist Tosca Automation Tool.

Attended numerous walkthrough meetings, daily/weekly status meeting with onshore/offshore teams

Involved in creating the test plans

Created Automation Test Scenarios and the schedule for the project

Worked closely with the QA Manager for reporting, documents creation and, deliverables

Worked Closely with offshore teams to provide feedback, and cross check their work on one of the manual testing project for quality control purpose

Performed Manual, Functional, Regression, Positive and Negative testing

Reviewed business manuals and requirement document (BRD) to summarize system-specific business rules and other operating conditions

Validate functionalities and behavior of the application through both Manual and automated testing process

Analyzed the results and distributed information to the clients and made recommendations to make appropriate decisions regarding the application's readiness for deployment

Validate functionalities and behavior of the application through both Manual and automated testing process

Perform Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT), API, Exploratory, End to End and Ad hock testing

21 Century: June 2014 to January 2016

Wilmington, Delaware

Quality Assurance Analyst

Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, and PC Client by testing manually and using Automated Test

Executed automated test scripts to perform Regression test for entire application for multiple test passes using SeeTest

Involved in Analyzing the Business Requirements, Functional Requirements and Technical Requirements Documents.

Involved in writing Test plan, Test strategy, and Test scenarios to test business requirements

Created Test Cases for Regression, GUI testing, Functional testing, Back-End and Compatibility testing based on the system requirements

Tested the functionality of individual component, individual module and then end-to end functionality

Executed Test cases for both manual and automation to verify actual results against expected results

Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing and User Acceptance testing

Transferred the Test Cases into the Quality Center from Excel by formatting them in the required format

Analyzed Test Results & Identify bugs and reporting to the developers using Quality Center

Used Quality Center to prepare/Manage Requirements Traceability Matrix, Test cases and Reports

Responsible for developing Automation Test Scripts for Functional and Regression testing using SeeTest for the automation project

Created and Configured the Object Repository for Standard and Dynamic Objects in Quick Test Pro

Inserted checkpoints and parameterized the tests by replacing fixed values with parameters to test the functionality of the application with multiple sets of data

Executed Regression Test cases using Quick Test Professional at various phases of the project

Tested for data in the database by writing SQL queries for SQL Server before testing the module

Generated Test Analysis Reports and graphs using Quality Center

Worked hand to hand with Business Analysts to prepare use cases

Actively participated in all phases of Software Testing Life Cycle (STLC)

Compared and analyzed the expected results to the actual results and documented the reports accordingly

US Citizens: NO sponsorship required


Pursuing Bachelors of Science in Web Design, Atlantic Cape Community College, Mays Landing, NJ

(64 Credits Finished)


Tricentis Certified Professional (TCP)

AS1 Completed

AS2 Completed

Tricentis Modules:

Test Case Design (TCD)

Application Programming Interface (API)

Cross Browser Testing

Test Data Management (TDM)

Additional understanding of Tricentis Tosca Automation Framework

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