Lagos, Nigeria email@example.com +234**********
Service-oriented Human Resource Assistant with excellent academic performance in human resources and administration. Dedicated team player currently pursuing Masters Degree in Managerial Psychology to bring positive industry impact centered on People and Performance management. Proficient in scheduling interviews, posting job openings and performing various administrative tasks.
EHEALTH4EVERYONE FOUNDATION, FCT/Abuja.
Human Resource/Admin Assistant 01/2020-Present
Increased the staff strength from 60% to 80% which increased organizational efficiency and target delivery up to 55%.
Reduced the usage of papers in administrative tasks and implemented usage of user-friendly electronic filing system which reduced file retrieval time by 43%.
Slashed clerical errors down to 7%, thereby saving 1% revenue within 6months.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
SCHEMELINK PROPERTIES LIMITED, Lagos State 11/2018-01/2020
Human Resource/Admin Assistant
Contributed to build and manage a formidable sales team that increased the company's revenue by 7%.
Introduced employee engagement programs that reduced the turnover rate down to 0.3% from 15%.
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Managed scheduling, travel arrangements, communications screening and other administrative support tasks for personnel.
BEMIL NIGERIA LIMITED, Plateau State.
Business Development Executive 12/2017-11/2018
Sent emails to an average of 250 leads monthly, thereby increasing sales by 3% and customer satisfaction from 45% in 2017 to 53% in 2018.
Participated in industry organization and trade shows to gather competitive and industry intelligence.
Identified investment opportunities, threats and challenges to accurately forecast company budget.
CORPORATE AFFAIRS COMMISSION, Plateau State
Registry Department Assistant 12/2016-11/2017
Improved name search procedures by introducing clients to Online Name search platform, thereby increasing client satisfaction by 23%.
Monitored inventory of departmental supplies and replenished items as needed to enable normal operations.
Typed and distributed correspondence to internal and external partners to maintain good communications flow.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Executed record filing system to improve document organization and management.
Certification, Human Resource Management, 2018
INSTITUTE OF COMMERCIAL MANAGEMENT, UK
(Through COMPUNENT LIMITED, PLATEAU STATE)
LL.B Law, 2015
HOUDEGBE NORTH AMERICAN UNIVERSITY, BENIN REPUBLIC
Knowledge of the Labor Law
Knowledge of Administrative Policies
Advanced MS Office Suite Knowledge
Legal administrative support