QA Lead

Maithili Devi Vijapurapu

********.**********@*****.***

Tel : 512-***-****

OBJECTIVE

With hands-on Quality Assurance Lead/Business Analyst experience using agile software development and testing methodologies, seeking a senior lead role to work on challenging products where contribution and learning in a team environment is encouraged to achieve highly productive results to facilitate the organization, team and individual growth.

Summary

13 Years of experience as a Software Test professional/Business analyst serving enterprise level IT experience in a lead role, in Government agency, Ecommerce, Automotive, Healthcare, Sporting goods industry.

Experienced in Agile, Waterfall development and testing process, Agile ceremonies daily scrum meetings, Sprint Planning, backlog grooming sessions, sprint demo review, Retrospective, Iterative development release cycles.

Elicit, Capture, understand customer requirements, business process, and experienced in requirement analysis, JADs Discussions, FSDD requirements docs, mockups, workflows, creating user stories, Acceptance criteria.

Collaborate with stakeholders, Development, QA to translate requirements into developed solutions.

Experienced in test plan creation, Test estimations, create test artifacts, Creating UAT Test plan, Coordinate with UAT team, creating SIT test cases and executing test scripts, defect triage and reporting and doing a root cause behavior analysis and comparing against initial requirements.

Experience working with Business stakeholders on the requirements and design user stories details, acceptance criteria and facilitate demos with the entire team.

Actively align with team, identify, resolve any gaps by constant meeting with team and reviewing test cases and working with development phase.

Experience in working multiple parallel projects and meet project goals.

Manage project effectively to meet timelines and objectives.

Manage multiple projects and priorities, tasks and coordinate various channels of communication at the same time

Experienced in creating/executing automation scripts using selenium in Visual studio using C#.net

Experienced in Smoke, Adhoc, Functional, and Regression, database, performance, UAT testing.

Experienced in testing the web applications in multiple browsers and multiple mobile devices using Browser stack and perfecto Mobile.

Coordinate Project activities with cross functional team’s Internal and external users, Product team, Development team, performance, UAT, security and Automation, and operations.

Review Project artifacts related to the toll gates initiate, execute and deploy phases of the project.

Experienced in writing the SQl Queries to verify the backend data for transaction integrity.

Experienced in testing software at API level using Postman with JSON messages, REST Client.

Experienced in setting up and configuring test web services hosting environment.

Experienced with Tools like TFS, Microsoft MTM, and Quality center/HP - ALM, JIRA, Bugzilla, Gemini and Mantis.

Approved Releases and Patches with Documentation.

Experienced in creating project status reports, metrics for Management.

Escalate risks and issues and drive mitigation/resolution plans

Coordinated with team to ensure to track, complete progress of the assigned tasks.

Experienced in Go and No-Go Meetings, Responsible for QA- signoff and QA/UAT Exit report metrics, project deployments and post launch testing activities.

Initiated and led several QA, Agile cross training process initiatives and KT sessions.

Involved in interviewing and hiring the QA team.

Mentor junior QA hires with process and provide training sessions.

Experienced in Performance feedbacks to my team.

Initiated and Established the testing process, Production support process improvements activities and introduced best practices.

Excellent communication and problem-solving skills.

Quick learner, work well independently, as well as in team with strong team skills and ability to lead a team to achieve organization objectives.

Technical Skills:

Testing Tools:

Quality Center 8.0, ALM, TFS, MTM, Bugzilla, JIRA, Mantis.

Web Technologies

IIS, ASP.NET, Java

Databases:

Oracle 12, MS SQL Server 2012, SQL server 2014, SQL developer, TOAD

Languages:

C++, C, SQL, PL/SQL, Java, C#

GUI Tools:

VisualBasic.Net, C#.net. Axure RP, Visio

Source Control:

TFS, SVN Tortoise

Education:

Master’s in Computer Science, Osmania University.

Postgraduate Diploma in Computer Applications, Nagarjuna University.

Bachelor’s in computer science, Kakatiya University.

Employee Recognitions:

Employee Gold Service Award for the year 2010 at E-mds.

Team Recognition for the year 2013 at General Motors.

GM Team Recognition Award for the year 2015 at General Motors.

GM Team Recognition Award for the year 2016 at General Motors.

Excellence Team in IT - Q2 April 2017 from Global CIO VP at General Motors.

Recognition from the team for the year Q1 March 2018 at General Motors.

Licenses and Certifications:

CSM – Certified Scrum Master (Scrum Alliance)

CSPO – Certified Scrum Product Owner (Scrum Alliance)

Oracle Certified Associate

Certification Courses in Test Director 8.0, QTP8.2, Load Runner 9.0.

LinkedIn Profile:

https://www.linkedin.com/in/maithili-devi-v-3ba8198/

Professional Work Experience

QA Lead/Business Analyst (Consultant)

TCEQ – Texas Commission on Environmental Quality – Austin, Texas.

Description: 11/2018 – Present

Involved on the Multiple projects in PARIS Permits and Registration Information Systems, which provides ability for the end user customers for addressing all the permit Instructions for all the Texas clients. PARIS – IHW, WQ, PST project is about upgrading to support current technologies. Re-writing the existing application with more new enhancements. PARIS project includes IHW, Water quality Permitting, Petroleum storage Tanks, Central registry, Pre-treatment. Also involved in new project development Pretreatment, Office of water strives to protect the state’s water resources consistent, working towards clean and available water.

Permits and applications regarding the Petroleum storage tanks above or underground, all those applicants need to be compliance with state.

Pretreatment application is the brand-new web application developed for Pretreatment program users. Accepts permits from Commercial and Industrial companies utilize pretreatment to remove harmful pollutants before they are discharged to a sewer system. Main goal is to control or limits on levels of pollutants in wastewater discharged to sewer system, WWTP plants.

Duties and Responsibilities:

Collaborate, coordinate and closely working with Business users, Development, BA, PM, Project lead, QA team and UAT team in Waterfall/scrum methodology.

Provide test estimations, test timelines and efforts for the release scope.

Participate in requirements discussions/JADs, Capture business requirements and send meeting notes, create the FSDD docs and update mockup, Discussions and reviews with Business users and team to understand the customers’ requirements.

Responsible for understanding, creating and updating the use cases/requirements/FSDD Functional Specification Design doc.

Review the FSDD requirement documents with Dev and QA team, and align with team on any questions.

Everyday interaction with Dev and QA, UAT, stakeholders and aligns for any gaps.

Analyzes and reviews system requirements, uses cases and other design documents to gain overall understanding of the functionality of new and modified applications and determines appropriate level of testing required.

Created and maintain System functional Test plan and UAT test plans, Create SIT test cases, Execute Test cases, Log defects with details, QA defect process flow for SIT and UAT, Unit testing test cases template and system testing test cases template, QA Exit reports includes SIT and UAT, Defect Charts and status reports includes SIT and UAT testing.

Involved and developed the process document for P0 process Improvements for the team, Motivated Development team to perform unit testing.

Mentoring and Lead functional testing team, Delegate the tasks, supervise QA assignments by TC review feedback, Defect review and provide status reports to project leadership management team.

Initiated best practices and process improvements for SIT and UAT, Creation of test artifacts for functional testing and UAT, setting up defect triage meeting with entire team, Scrum QA checkpoint meetings, mentoring and guiding the new hire QA team members.

Initiated, created and maintain UAT test plan and UAT defect process flow, collaborate with UAT team, Smoke testing the UAT environment to ensure smooth UAT.

Smoke Test new software and features daily after the deploy to ensure stability and performance.

Developing Test cases from UI and database side, write SQL Queries and reviewing Test cases with team and provide feedback and Execution of test cases, maintained requirement traceability matrix and test coverage against requirements.

Identify, report defects with clear, precise and in timely manner. Review with team in defect triage meetings until resolve the System functional Defects, UAT defects to closure.

Verify logs on the server to identify the root cause of the issue.

Prioritize, plan, delegate and coordinate testing initiatives, analyze the test status timelines and coordinate with team.

Initiated QA Scrum stand up meetings, Peer review on test cases and provide constructive feedback.

Perform Smoke, Functional, Integration, Regression end-to-end testing, database and performance testing.

Identified regression scenarios for the Water quality application/PST applications.

Involved in demos/discussions/Q&A with business users program area team.

Provide functional and UT Defect status and QA test status reports to the entire team, also report the status weekly and as need basis of any testing tasks including Prod issues/hotfixes to management.

Working with Dev team and validate to resolve any issues/production issues/ITAR’s in DEV/QA and UAT env’s.

Working with cross functional teams, IT team Dev, prod, QA, UAT, Internal Users to build and deliver the products.

Working with UT team on UT testing, assisting with testing, retesting UAT bugs fixes validations and handover to the program area users and ensure to resolve the issues.

Provide QA sign off on all the executed modules.

Environment: Java 8 JDK 1.8, Jboss EAP ver 7 (JBoss server 5 old), Hibernate 5, WELD framework, Prime Faces 6.0 (Rich Faces Old), Apache Maven 3.0, Oracle 12 – Toad, Share point, SVN, Bugzilla. MS Teams, XP Azure, Visio.

Software Test Lead (Consultant) – Ecommerce

General Motors – Austin, Texas

Description: 09/2017 – 10/2018

Involved on multiple Ecommerce based multiple projects, B2C, CSR and B2B interfaces. Ecommerce applications provide ability for the end user customers in entire 36 countries with 5 languages to purchase online General motors products. B2B, CSR interfaces for fulfilling, order management, Administration, User configuration, shipment on the orders. Validated end-end system with MasterCard payment, Address validation service team, and third-party fulfillment center.

Duties and Responsibilities:

Collaboratively working with entire project team BA, DEV, QA and UAT in Agile Scrum methodology.

Closely working with Development, BA, and PM, Scrum Master, QA team and UAT team.

Provide test estimations and effort for the entire scope.

Responsible for identifying testing requirements by analyzing user stories and Acceptance criteria.

Involved in extensive testing with multiple browsers on desktop and with multiple mobile devices using Perfecto and Browser stack.

Developing, Reviewing and Execution of test cases, maintained requirement traceability matrix and test coverage against User stories.

Work with BA and provide feedback, application improvements on the User stories details and Acceptance criteria, Screen mockups.

Identify, document defects, working with team and drive them for the resolution, participate in defect triage meetings.

Participate in process improvement activities. Reviewing, Prioritization and developed the Master regression suite, streamlined with latest requirements and the coverage. Received recognition from the team on this effort for reducing the time and improving the quality on the regression cycle.

Participate in Integration testing with ecommerce apps and third-party Master card team, XPO shipping logistics team, on integration via validating XML request and response files.

Participate in daily Scrum, requirements grooming sessions, Sprint Planning, Retrospective, business demo meetings, Sprint demos with Business.

Perform in API testing using postman, Smoke, Functional, Database testing, Integration testing and regression testing at cross browser levels.

Perform UI testing on all the different platforms / devices using browser stack.

Involved helping to UAT team in identifying the scenarios and adding Test scenarios to test management tool.

Helped UAT team on the application overview demos and bring them up-to-speed.

Participate in Smoke testing and functional/regression testing in UAT env and log defects in TFS.

Participate in Go and No-Go deployment activities.

Participate in identifying the post launch testing scenarios.

Participate in deployment/launch and Post launch testing activities.

Provide SIT and UAT status reports to management and team.

Environment: Java Script, HTML, IBM HTTP Webserver, Java, WAS (IBM WebSphere Commerce Application Server), Oracle – SQL developer, windows 7, TFS, Microsoft Test Manager (MTM), Visual Studio 2017, Postman, Browser stack, Perfecto Mobile.

Software Test Lead

General Motors - Austin, Texas 04/2013-06/2017

Description:

I have worked on several projects in General Motors using multiple technologies and cross functional teams.

Hourly communication channel – Provide effective and accurate information to the employees that work in the US plants, Modules are scheduling time off request, managing vacation request, tracking the job training, Plant communication.

UAW-GM suggestion plan – Plant employees able to provide any suggestions, improvements and track the suggestions and evaluations, provide awards, generate reports.

NLP – (National Language Process) Developed web application to create, manage and securely store all the content documents and export the documents efforts for the labor relations team with in GM.

CSMS (Common stamping Manufacturing systems) – provides inventory information which supports track, audit and deliver materials inside the plants. Modules such as Part Master, Order details, Create order, Current inventories. Create orders for the desired parts and able to deliver to Assembly plants within planned schedule.

PDC application (Procedure Data Capture) – developed web application to create the station details and Capture the station info in assembly plants.

Duties and responsibilities:

Collaborate in Agile Scrum Methodology and Work closely with BA/product owner/Dev/UAT to develop effective QA coverage of multiple web-based applications and track the deliverables via TFS.

Create testing progress reports, dashboard and test coverage using test management tool QC (ALM) and TFS.

Participated from begin of requirements phase thru deployment of the projects.

Participated in grooming the backlog and priorities discussions for the releases.

Develop Test artifacts /deliverables creating and evaluate the test plans, test execution plan, Defect reporting and QA Exit reports includes metrics of SIT and UAT, and summary of status reports to management entire team.

Responsible for identifying testing requirements by analyzing user stories and Acceptance criteria.

Work with teams (Product/Engineering/Operations) to collect necessary information and provide feedback on quality issues.

Perform REST API web services testing using Postman.

Conduct SIT and UAT defect triage meetings, driving issues to resolutions and provide metrics status of defects via TFS.

Review test scripts to ensure appropriate tests are created and executed correctly to verify requirements

Lead Defect triage meetings and manage testing efforts and defects thru defect life cycle.

Define test parameters for functional testing scenarios.

Generate SQl scripts to validate the data at the backend.

Perform Smoke, Functional, Database testing, regression and UAT testing at cross browser levels.

Performed UI testing on the Samsung tablets to ensure to meet the customer requirements.

Coordinated with performance testing team, Security test team during test planning and test execution phase.

Perform Manual and Automation scripts via Selenium – cactus framework.

Identify risks vs. issues, provide mitigation and report to the management.

Involved in customer interaction to demo the workflows and understand their day-to-day tasks to meet customer needs.

Involved in Project deployments and post launch testing.

Assess Project and test Status includes SIT and UAT, make sure release goes on time with high quality level.

Meet all defined target test goals and milestone dates for the project.

Meet overall project on-time delivery dates to ensure overall success of the projects.

Experienced in Go and No-Go Meetings, project deployments and post launch testing activities.

Coordinated with entire Manufacturing vertical team to ensure to complete assigned projects (almost 25 apps) for all the projects patch testing and reporting the projects status to management.

Participated in plan, execute and deploy toll gates decks project review and provide feedback as needed.

Provide mentoring on the overall Testing Process and on the Application Domain knowledge to new hires.

Participate in process improvement activities.

Provided cross QA training sessions in over GM IT org.

Leverage the existing automation smoke test suite for build validation in a continuous delivery

Continually improve coverage of automated regression tests.

In addition to the duties and responsibilities listed, Interviewing QA candidates to hire, perform tasks assigned by managers.

Environment: .Net, Java, Windows 7, Oracle 11g, SQL Server 2014, windows 7, Samsung tablets, TFS, HP ALM, Postman, Visual Studio 2015, C#, Selenium.

Sr. QA Analyst/Business Analyst

E-MDS – Austin, Texas 09/2009-04/2013

Description: e-MDs has a host of affordable solutions for physician practices looking to enhance their services with the latest in practice management and Electronic Medical Record / Electronic Heath Record (EMR / EHR) technology.

Work on Electronic medical records, sure scripts, and Rx hub sending E-prescribing transactions, billing and Claims modules, Drug content updates, ICD and CPT, HCPCS updates.

Interact with Internal users and work with BA to review and update requirements documents, use cases, workflows and checklists to understand the domain functionality.

Involved in working with product owner and internal business to create user stories details, Acceptance criteria for the requirements.

Worked as a Lead and Member in core team to design and review requirements documents, update requirements docs, creating test plan, test overviews, Issue Reports

Install release builds and Setup test environment on VM based test system.

Create and Update test cases/test scripts and mapped to requirements using Microsoft share point. Creating Test overviews for E-Fixes.

Recommend application improvements or revisions to programmers and system analysts/Business analysts.

Involved as a core member during third party sure scripts 5010 certification.

Perform UI, back-end and third-party interface testing, worked with offshore teams.

Write SQL scripts to validate transaction data.

Performed Backend testing on SQL Server database using SQL queries. Create the sql traces for root cause analysis.

Verify XML messages related to E-Prescribing transactions.

Verify ANSI files for 5010 transactions that interact with third party Rxhub.

Perform testing with the Welch Allyn devices and make sure that the information has been uploading to the application.

Worked on the IPad and ensured that our application works from IPad.

Performed functionality testing, Smoke, Regression testing and UAT testing and provided signoffs.

Develop the Entry and exit criteria prior to kick off the UAT testing.

Involved with UAT testing and create UAT test scenarios and preparing the UAT test data, testing the scenarios.

Log, track, and verify defect sin SIT and UAT using Mantis Bug Tracking software.

Worked with customer support department for any production issues. Document the Issues in detail manner and work with Product, Dev teams and drive to resolution and deploy those fixes in next hotfix release.

Worked with Development and product teams.

Review and approve the documents user guides, install guides and assist technical writer team and provide feedback.

Involved in Sprint daily standups, sprint planning, Requirement meetings, spec reviews, Test strategy meetings, Peer reviews, Sprint retrospectives and team meetings, Bug triage and prioritize the defects, and also in process improvement team.

Involved in Bug triage and prioritized the SIT and UAT defects.

Involved in Beta testing at site clinics during product installations.

Provide mentorship to new hires on various modules of solution series application.

Environment: Windows XP, Windows 7, citrus environment, C# .NET, Delphi, IE browser, Firefox, Microsoft share point, Mantis, XML Notepad, Notepad ++, MS sql server 2008.

QA Analyst (Contract)

Client: Dell Inc, Austin, Texas 08/2008 -11/2008

Description: Worked on testing B2B application that facilitates order processing between dell and external vendors.

Wrote test cases from software requirement specification and OEM original equipment manufacturer messaging specification

Used in house test harness application – Homer to simulate vendor messages to test the O2 application.

Wrote SQL Scripts to test verify data consistency on Oracle databases- TOAD.

Used test director to report bugs mapping all the way to requirements.

Environment: Windows XP, .Net, Java, Apache, Eclipse, HTML, XML, Oracle 10g, Homer tool,

Quality center 9.2

QA Analyst (Contract) 06/2007 – 10/2007

Client: Compliance Spectrum, Austin Texas

Description: Compliance Spectrum Provides governance, risk-management and compliance solutions that lower the cost of IT compliance while reducing the business risk of non- compliance and ensure integrity and accuracy of compliance information such as Policy, controls and Evidence. Compliance spectrum deployed at public, private and government organizations that faces complex regulatory mandates and industry.

Created and maintained test cases based on compliance requirements.

Used Jira to report and track bugs.

Wrote SQL Scripts to test verify data consistency on SQL Server 2000 databases.

Worked with development team and tested the application which is in Agile Methodology in various builds in each release cycles for functionality, verifying fixed defects by regression. Coordinated and monitored the process of re-testing of bug fixes in each release and monitored the smooth transition of the application.

Installing and creating credentials for MID Monitoring, Integration and Discovery server on UNIX, LINUX and WINDOWS.

Environment: SQL Server 2000, Java, Windows 2003, Linux, Unix, Apache Tomcat, JIRA Management tool, Internet Explorer (6.0/7.0), Mozilla-Fire Fox.

QA Analyst (Contract) 02/2007 – 06/2007

Client: Callaway Golf Interactive, Austin Texas

Description: Callaway Golf Company NYSE: ELY is one of the world’s best-known brands of premium golf equipment with several International locations. Callaway Golf Interactive, the IT department of Callaway Golf Develops and Maintains Callaway Golf Ecommerce System which includes several Websites and High-End Transaction SQL Servers, to provide several features for Customers and Retailers to do E-commerce transactions.

Participated in the Requirements and discussed the functional aspects of the product.

Wrote Watir test Scripts for Client and Database.

Writing SQL Scripts to test verify data consistency on SQL Server 2000 databases.

Updating bugs with detailed steps wise with supporting screenshots, documented the results with detailed information and status of the tasks in Defect tracking tool -Gemini.

Testing the application in various builds for functionality using selenium automation testing tool, write test scripts using ruby, verifying fixed defects by regression. Coordinated and monitored the process of re-testing of bug fixes in each release and monitored the smooth transition of the application

Worked in Agile Scrum Methodologies and Participate in Daily Scrum meetings, Update and analyze the status of the project, estimated time for the project.

Environment: Windows XP, Vista, SqlServer 2000, and .NET framework, IIS 6.0, Ruby - watir Scripting Language, Visual source safe. Internet Explorer (6.0/7.0), Mozilla-Firefox and Gemini Management tool

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