Manager Fleet

BABYSON MATHAI

Naples, FL 239-***-****

https://www.linkedin.com/in/babysonmathai *********@*****.***

PRICING & REVENUE MANAGEMENT LEADER

Drive Aggressive Revenue Growth through Process Improvement Maximize Productivity through Motivation

Innovative, Strategic and Results-driven Leader who drives top line revenue growth to meet corporate objectives and sustain profitability. Utilizes strong decision making, analytical and communication skills to influence senior leadership and collaborate cross functionally. Superb mentor and inspirational leader who energizes employees to maintain peak performance and productivity while preserving high morale across the board. Recipient of several Customer Satisfaction and Teamwork awards.

Solid project management skills achieving significant ROI and operations performance excellence.

Pricing

Leadership

Problem-solving

Forecasting

Organizational

Decision-making

Analytical

Communication

Proficiency in MS Office

EXPERIENCE

HERTZ CAR RENTAL, Estero, FL 10/2013 – 04/2020

A premium car rental company with four distinct brands: HERTZ, DOLLAR, THRIFTY and FIREFLY.

Manager – Pricing & Revenue Management (02/2016 – 04/2020)

Managed a team of 5 senior analysts and 2 Team Leads in the Southeast region (FL, AL, GA, LA, MS & PR) that is responsible for $1.1 billion in annual revenue. #1 region in YOY revenue improvement for the last 3 years

Analyzed customer booking activity and adjusted pricing daily to ensure segments & channels are optimally balanced and brands are most favorably priced. This resulted in 12% YOY revenue improvement for the last 3 years

Coordinated and led discussions between operations, fleet, marketing, sales and all pricing segments to maximize revenue and fleet utilization while preserving customer satisfaction

Increased demand forecast accuracy to <5% MAPE using Quantitative Techniques incorporating seasonal and cyclical variations. Resulted in >10% RPU improvement by right sizing the fleet and taking proactive pricing actions

Managed RM budgeting and revenue forecasting resulting in better cost control and proper fleet availability

Developed and implemented processes to encourage new ideas and share best practices achieving increased efficiency, productivity and revenue

Presented weekly dashboard of KPI’s for executive leadership on a weekly basis

Performed ROI analysis to ensure fleet moves are revenue positive

Hired & developed analysts. Led a highly motivated team of 7 resulting in 85% being promoted to next level.

Senior Pricing/Contribution Analyst (10/2013 – 02/2016)

Managed the largest Revenue Pool in the country (Orlando) for Hertz, Dollar, Thrifty & Firefly brands. Served as the corporate liaison to General Managers, Regional Vice Presidents and Fleet Managers.

Analyzed historic data, market trends, consumer behavior and implemented proactive market, brand and segment specific pricing & inventory actions accomplishing a 300-basis points improvement in Utilization

Achieved 8% RPU growth with proactive implementation of higher minimum rate and length of keep

Developed and maintained very strong relationship with the GM, VP and the director of fleet to ensure the highest level of customer satisfaction while maximizing revenue resulting in 30% improvement in NPS

Prepared and presented daily and weekly progress and variance reports to senior managers

Trained and developed other Contribution Analysts

BABYSON MATHAI 239-***-**** *********@*****.*** Page Two

ENTERPRISE HOLDINGS, St. Louis, MO, Tulsa, OK and Ft. Lauderdale, FL 11/2002 – 09/2013

Largest rental car company in the world with three distinct brands. $26B in revenue; 100K+ associates.

Revenue Manager III

Served as the corporate liaison to GMs, RVPs and Fleet Managers in optimizing revenue and profitability for ALAMO, ENTERPRISE and NATIONAL car rental brands.

Conducted daily conference calls with the operations leaders to recommend and implement short-term and long-term pricing strategies and tactics based on supply & demand in a very fluid market environment. This resulted in gaining 40% of the overall market-share and beating the revenue goal by 10%

Prepared weekly demand and fleet forecasts for all assigned locations by utilizing proprietary software

Validated brands, segments and channels were strategically priced to outperform competition through extensive market research (for example, constantly reviewing Travelocity, Expedia, Hotwire and Priceline websites)

Coached and developed team members to achieve their succession plan and promotions

Developed and presented monthly performance variance report to the senior management to ensure goals and strategies are aligned

First one in the department to score 100% on Revenue Management satisfaction survey

ADDITIONAL PRIOR EXPERIENCE & ACHIEVEMENTS

ALAMO RENT-A-CAR: Customer Service Supervisor

25 direct repots Supervisor of the year award

Through process improvement, I reduced 2nd inquiries by 25% and operating cost by $500,000

Conducted interviews and hired new associates

EDUCATION

University of Kerala, India

Bachelor of Science: Chemistry (Mathematics and Physics minors)

BBC Institute of Computer Science, Cochin, India

Post Graduate Diploma in Computer Science

Broward College, Davie, FL

AA: Business, Economics & Statistics

COURSE CERTIFICATES:

Fundamentals of Visualization with Tableau

AI For Everyone

SQL for Data Science

Business Writing

Hospitality & Tourism Management

Series 7 & 66 Securities Licenses

Real Estate License

LEADERSHIP TRAINING

I-Speak

Train-the-Trainer

Winning Presentations

Courageous Leader

Mastering Difficult Conversations

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