Sales Social Media

ADEYEMI DANIEL AKINBORO

*********************@*****.*** +234 903-***-****

Lagos, Nigeria

PROFESSIONAL SUMMARY

Sales and Marketing Professional with well-developed skills in supporting leadership teams in the development and implementation of marketing strategies to capture new markets and increase profitability. Trained in conducting research and analysing data to aid sales and decision-making efforts. Proven experience in providing customer support in busy call center environments. An unwavering commitment to customer service, and the ability to build productive relationships, resolve complex issues and win customer loyalty.

CORE COMPETENCIES

Market Research/Analysis

People Management

Customer Service Experience

Advertising

Strategic Planning

Project Management

Sales/Marketing Strategy

Conflict Resolution

Online Marketing

Brand Identity

Collaboration and Teamwork

Budget/Cost Control

Reporting and Documentation

Client Relationship Management

Presentations

Operations Management

Product Knowledge

EXPERIENCE

MARKETING ADMINISTRATOR December 2019 – Present

AXA Mansard Insurance Company

Exhibits superior customer service by helping clients find suitable coverage according to their assets as well as following state regulations.

Provides clients with budgeting analysis structuring insurance policies and information about all products for sale.

Builds and develops client relationships within local and national communities selling a multitude of insurance products, including Auto, FIre, Property, Medical, Home, and Life insurance policies or specialized policies such as Marine, Farm/Crop, and Medical Malpractice.

Answers customer inquiries regarding coverage levels; keeping them informed about policy enhancements to ensure customer satisfaction.

Counsels and advises prospects and policyholders on matters of protection and proper coverage limitations.

Manages daily tasks, books of business, member and prospect information using CRM software to ensure tasks and deadlines are met and documented accordingly.

Key Achievement:

Spearheaded the Insurance Product Training for a local community in Lagos state; converting key players into leads.

Increased sales quota in the first quarter of 2020 by 25% through the sale of insurance products to a wide range of clients with different requirements.

SALES ADMINISTRATOR May 2017 – July 2018

Cellulant Nigeria Limited ( a FinTech Company)

Performed deep dives into the competitive marketplace to identify opportunities; develop, present and negotiate proposals and manage the delivery of integrated campaigns.

Managed all reporting data, identified trends, and assisted with developing effective marketing strategies to meet sales targets and short-long term profit projections.

Improved the productivity of Field Sales Representatives by resolving customer queries and providing continuous service support.

Participated in tradeshows assisting with preparations, booth design and set-up; selected promotional products, provided support for sales team customer service.

Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Researched and initiated new sales efforts, partnership marketing and lead generation opportunities to grow the company’s revenue and market positioning.

Performed administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Key Achievement:

Delivered a 50% profit margin across all projects through the development of innovative internet marketing strategies and effective marketing campaign management.

Exceeded quarterly sales target by 50% within two (2) months of employment. Maintained top 10 salespersons consecutively over several months.

Significantly contributed to the 40% sales performance in the 2nd half of 2017 by delivering required sales presentations and strategy deliverables like competitive analysis, trend reports, kitted assets and product data sheet. CUSTOMER SERVICE REPRESENTATIVE May – July 2016

Ashol Nigeria Limited (a Financial Service Company) Handled incoming calls from customers, responding to inquiries, assessing account information and resolving problems.

Resolved an average of 200 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, and volume).

Commended for taking initiative, persuasiveness, intense customer focus, and listening skills. EDUCATION

BSc. Marketing – Covenant University, Nigeria 2018 TRAINING, COURSES AND CERTIFICATIONS

Google Digital Skills 2020

Digital Marketing Certificate

Google Ads Certificate

Google Analytics Certificate

Allison Certification Program 2020

Certificate in Social Media Marketing

Certificate in Data Analysis

Certificate in Customer Relationship Management

Certificate in Email Marketing – Hubspot 2020

Certificate in Project Management – Management and Strategy Institute 2020

Certificate in Python Programming – Free Code Camp 2020

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