Manager Front Office

Sajeev Govindan

Tel: +974-********

Mail: adesuy@r.postjobfree.com

OBJECTIVE

To obtain a position where I can maximize my multilayer of management skills, quality assurance, customer service and a successful track record in the hospitality line.

SUMMARY OF Job Profile

Result-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the hotel and bakery industries. Quality assurance and Customer service being the focus.

General Overview of Highlights & Specific Achievements Knowledge empowered with experience in setting up new ventures like luxury Hotels & Resorts, Spa’s, Specialty Restaurants, Clubs, Industrial Catering, Fast Food outlets & Drive-in Restaurants. This included hiring and training professional staffs for the above. Suggesting Events and Promotional Activities. Set up & developing new Joint Ventures.

PROFESSIONAL ACCOMPLISHMENTS

Bakemart, Qatar.

F&B Operations & Production Administration Manager - Oct 2010 till Date Reporting to the General Manager

Managing Operations and Administration for chain of Multi cuisine Restaurants and Multiple Bakery outlets.

Adequate training for employees to ensure safety procedures, personnel hygiene, and workplace procedures.

Ensured the appropriate workflow are being followed to produce and sell quality products.

Calculate production cost to reduce waste and increase profit margin. Ensured fresh and quality ingredients were available for daily production. Responsible to overlook all HACCP regulations and ensure all records are in place.

identify scope for expansion by analysing the market and implementing growth strategies effectively.

Motivating all staff to follow and achieve the desired results through cooperation and teamwork.

2

Coordinate with outlet Sales Managers to promote Sales. Sathya Park & Resorts, Tuticorin, TN

General Manager & Consultant – 18th April 2009 till May 2010. Reporting to Chairman cum Managing Director

Specific Achievements: Sathya Park & Resorts started in a small way in 2005. Was approached to get it to international quality standards. Started with getting ISO Certifications. Closely worked with advertisers in branding & advertising. 100% foreigners stay in Tuticorin was with us.

L’Amicale Club & Resorts, Chennai, TN.

General Manager & Consultant - 2006 till 6th March 2009 Specific Achievements – Company was in doldrums. Kick started by revamping all areas of operation. While catering to the above existing club was also assigned to do up a new sophisticated 5-star Club with all amenities at a different location in Chennai (ECR Road, Sea Facing). Also introduced specialty Greek and Continental restaurants. Introduced water sports like scuba diving, paragliding, speed boats etc., Through top level contacts bought in prestigious Corporate clients like L&T, TNT, Hyundai, Quickjet Aviation to sign long term contracts. Atish Group of Hotels, Goa

General Manager - 2001 – 2006

Specific Achievements: Strategic planning and Program evaluation for staff development. Marketing packages for chartered flights from Russia & USA. Introduction of internationally known specialty restaurants / family restaurants. Begawala Group of Hotels, Pune, Maharashtra

General Manager - 1999 – 2001

Specific Achievements: Was part of the team in acquiring a new 3 star property for the Group. Was assigned the task of revamping the entire setup for all departments, introduction of effective training methods to staff. Study conducted and standardized modern and trendy method of approach for guests for Front Office and F& B service staffs. Worked out precise inventory control and stock taking for all departments.

Lake Residency, Pune Maharashtra

General Manager - 1997 – 1999

Reporting to Managing Director.

3

Specific Achievements: Assigned and formulated all operational policies for the entire club. Imparted training programs for self improvement and development for all departments.

Residency Club, Pune, Maharashtra

F&B Manager - 1992 – 1997

Specific Achievements: Handled F& B production department. Introduced for the first time the Garden Restaurant with live band, live singers & dancers. Worked & gained popularity in outdoor catering for mega events in Pune (more than 1000+ people). Opening of Discotheque, Scoobadoo. Horizon, Mumbai, Maharashtra

F&B Manager - 1987 – 1992

Reporting to Food & Beverage Director

Hotel Taj Savoy, Ooty, TN.

Senior Captain - 1986 – 1987

Reporting to Asst. Manager F& B.

Education & Personal Details

• 1986 - Diploma in Hotel Management, Catering & Nutrition, PUSA, New Delhi, India. (3 years).

• Plus 2 – Breeks Memorial High School, Ooty.

Languages Known: English, Hindi, Tamil, Malayalam, Kannada, and Marathi Date of Birth; 19th October 1962

Passport Details: J 1886056, Place of issue: Kerala, India Driving License: Valid Qatar Driving License

References: Can be made available

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