Front Office Staff
Resume:
Leizel G. Arances
Current Address: Al Falah St., Zone 1 Abu Dhabi, U.A.E.
Mobile Number: +971-**-***-****
Email: ***************@*****.***
OBJECTIVE:
To join an organization that would nurture my knowledge and enhance my capabilities & skills to become a better person as a whole.
Skills:
Excellent Microsoft/Open Office skills
Oral and written English communication skills
Excellent customer service skills
Risk and Time Management
Excellent interpersonal skills
Problem solving / Numerical skills
Computer skills
WORK HISTORY
Company: RBT Bank Inc., Philippines
Position: Loans Clerk
Date: January 2016 to February 2020
Work Description:
Processing approved loans and encoding borrower’s personal and loan application data in the Customized Banking System (CBS).
Processing of loan payment.
Prepare cashier’s check.
Conduct client’s re-briefing during loan releases.
Responding promptly to customer inquiries.
Ensure completeness of loan documents required and conditions upon approval.
Prepare and monitor monthly reports for insurance.
Balance daily transaction of loan releases.
Ensure customer satisfaction and provide professional customer support.
Safekeeping of all loan documents.
Maintaining a positive, empathetic and professional attitude toward customers at all times
Prepare folder subject for confirmation of the approving loan officer.
Company: RBT Bank Inc., Philippines
Position: Assistant Loans Clerk
Date: February 2015 to November 2015
Work Description:
Assist loans clerk for loan documentation and loan processing.
Answer telephone calls and queries of clients.
Assisting all clerical responsibilities within the bank.
Assist customer on a friendly and respectful manner.
Filling of loan folders and observed proper loan documentation.
Company: AB Engineering & Allied Services, Philippines
Position: Front Office Staff
Date: February 2013 to January 2015
Work Description:
Manage clerical needs of company employees, including copying, faxing and file management.
Serves visitors by greeting, welcoming, and directing them appropriately.
Submit and reconcile expenses report.
Answer and direct phone calls.
Assist in the preparation of regular schedule reports.
Develop and maintain filing system.
Company: Mindanao Consolidated Cooperative Bank, Philippines
Position: On Job Training
Date: November 2013 to February 2014
Work Description:
Assist documentation
Filing of reports.
Provide assistance on clients to fill up forms.
Assist in balance ledger.
Prepare insurances form.
ACADEMIC QUALIFICATIONS:
Bachelor of Science in Business Administration – Financial Management - June 2009 to March 2014
Capitol University, Cagayan de Oro City, Philippines
Trainings and Seminars
Customers Service Training-February 2016 Cagayan de Oro City, Philippines
Personality Development – July 2016 Cagayan de Oro City, Philippines
Internal Control Training – April 2016 Talisayan Misamis Oriental, Philippines
Risk Management Training –November 2016 Cagayan de Oro City, Philippines
PERSONAL INFORMATIONS:
VISA STATUS: Tourist VISA
Availability to join: Immediately
Passport: Filipino
Civil Status: Married
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Age: 27
Religion: Roman Catholic
Languages: English and Tagalog
Contact this candidate