Customer Service Office
Resume:
ELIZABETH ADEYEMI
**********@*****.*** Mobile : 587-***-****
Administrative Professional
Keen interest in administration. Passion for developing new skills and expertise, with over 5 years of experience in Customer Service roles, where drive to achieve set goals and objectives within a given time, with excellent communication, multitasking and prioritizing skills are required. Stellar ability to manage in a busy environment. Effective and efficient team member, applying my skills and experience to support the organization to achieve the required goals with a drive to make a positive impact by supporting an organization that is focused on making the world a better place for everyone irrespective of their location and race.
QUALIFICATION HIGHLIGHTS
Adept to complete challenging tasks with the ability to work under pressure
Problem-solving skills
8+ years of experience working with MS Word, Excel and Outlook
Fast learner and strong learning skills
Reliable and strong organizational skills
Adept analytical skills with strong attention detail
Research skills
Ability to read customers satisfaction
Customer service skills
Good listening skills
Ability to work with clear and detailed information without supervision
Able to learn other software
EDUCATION AND TRAINING
BSc. Business Administration, Bowen University, Iwo, Osun state, Nigeria (2010)
Employment and Life Skills Program, Making Changes Calgary, Alberta (2020)
Base Desktop Microsoft Publishing (i.e. MS Word course, etc.)
PROFESSIONAL EXPERIENCE
Alberta Beverage Container Recycling Corporation October 2019-November 2019
Receptionist
Welcome guests and provide them with a positive impression of the organization
Answer and forward incoming calls to appropriate department
Perform a wide variety of clerical duties; faxing, photocopying, scanning
Maintain security by following procedures, monitoring logbook, and issuing visitor badges
Assist other clerical staff with various task
Al-Binaa Construction Company February 2014 – December 2017
Office Manager
Oversee day to day operations of the Company; attend to mails and phone calls
Set up and maintain manual and computerized information filing systems
Schedule meetings and update various schedules
Order office supplies and maintain general office area
Record and prepare minutes of meetings, seminars and conferences; Arrange travel, related itineraries and make reservations
Skye Bank Plc March 2011 – March 2012
Customer Service Officer
Account opening and documentation
Handle financial transactions
Handle customers complaints, provide appropriate solutions and alternatives
Maintain customer records and updating information
HONOURS & AWARDS
Received employee of the year award for exceptional performance
REFERENCES
Upon Request
Contact this candidate