Front Desk Customer Service

Ridha Zuberi

832-***-**** • Union City, CA ****7 • ***********@*****.***

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas Bachelor of Business Administration in Human Resource Management, December 2019 EXPERIENCE

Group Leader

Fort Bend ISD, Sugar Land, TX May 2017- March 2018

• Kept a watch on 30 kids ages 6 to 10 for 5 hours a day

• Attended to parents who came to pick up and drop off their kids

• Arranged educational and developmental activities to do with the kids

• Trained 3 other employees and managed the front desk Receptionist April 2014-January 2015

Images Beauty Salon, Sugar Land, TX

• Checked in and out 50 plus customers a day and scheduled appointments

• Solved any customer service-related issues and concerns

• Balanced the cash register daily and managed the Salon accounts

• Created marketing strategies for the Salon and ran their online website ACTIVATIES

Model United Nations

• Worked with other 6 group members on creating resolutions to help combat many ongoing international issues

• Attended an international conference where my group represented delegates from Bosnia and Herzegovina.

• Debated about issues regarding the human rights and gender equality in the country. Accounting Society

• On- and off-campus community service with not-for-profit organizations.

• Sponsoring social events with other business clubs.

• Discussed and worked on accounting related projects. Society for Human Resource Management (SHRM)

• Interacted with and learned from HR executives.

• Visited corporate offices to network with HR professionals.

• Participated in many community service events.

• Planned and organized social events for the SHRM members. INTERESTS

Bollywood Dance

• Took Bollywood dance classes for 3 years

• Participated in 2 cultural dance shows

Volunteering

SKILLS

Fluent in English, Hindi and Urdu

Certified in Microsoft Excel, Word, PowerPoint, Google Office Suite and Outlook 2016.

Contact this candidate