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Front Desk Customer Service

Union City, CA
July 22, 2020

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Ridha Zuberi

832-***-**** • Union City, CA ****7 •


C. T. Bauer College of Business, University of Houston, Houston, Texas Bachelor of Business Administration in Human Resource Management, December 2019 EXPERIENCE

Group Leader

Fort Bend ISD, Sugar Land, TX May 2017- March 2018

• Kept a watch on 30 kids ages 6 to 10 for 5 hours a day

• Attended to parents who came to pick up and drop off their kids

• Arranged educational and developmental activities to do with the kids

• Trained 3 other employees and managed the front desk Receptionist April 2014-January 2015

Images Beauty Salon, Sugar Land, TX

• Checked in and out 50 plus customers a day and scheduled appointments

• Solved any customer service-related issues and concerns

• Balanced the cash register daily and managed the Salon accounts

• Created marketing strategies for the Salon and ran their online website ACTIVATIES

Model United Nations

• Worked with other 6 group members on creating resolutions to help combat many ongoing international issues

• Attended an international conference where my group represented delegates from Bosnia and Herzegovina.

• Debated about issues regarding the human rights and gender equality in the country. Accounting Society

• On- and off-campus community service with not-for-profit organizations.

• Sponsoring social events with other business clubs.

• Discussed and worked on accounting related projects. Society for Human Resource Management (SHRM)

• Interacted with and learned from HR executives.

• Visited corporate offices to network with HR professionals.

• Participated in many community service events.

• Planned and organized social events for the SHRM members. INTERESTS

Bollywood Dance

• Took Bollywood dance classes for 3 years

• Participated in 2 cultural dance shows



Fluent in English, Hindi and Urdu

Certified in Microsoft Excel, Word, PowerPoint, Google Office Suite and Outlook 2016.

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