ELISE M. STEFANI

**** ******** ****** #* **********, CA 94566

925-***-**** adescp@r.postjobfree.com LinkedIn

AREAS OF EXPERTISE

Outlook ● G Suite ● Microsoft Office Suite ● Strong Interpersonal & Organizational Skills ● Growth Mindset Punctual & Reliable ● Calendar Management ● Scheduling Tools ● Logistics ● Detail Oriented ● Problem Solver Customer Service ● Results Driven ● Flexible ● Adaptable ● Time Management Skills ● Self-Starter ● Multi Tasking Thrives in Fast Paced Environments ● Planning Skills ● Project Management ● Budget & Document Management Social Media Tools ● MailChimp ● Hootsuite ● Outreach ● Zoom ● Skype ● Tech Savvy ● Social Media Tools Microsoft Teams ● Slack ● EZ invoice ● BuyRhight ● Salesforce ● Workday ● SAP Concur ● Expensify ● Egencia PROFESSIONAL OBJECTIVE

Motivated Executive Assistant with experience in supporting C-level employees and administrative support to additional members of the leadership team. Experience in helping to coordinate corporate projects and initiatives. Self-motivated, with excellent interpersonal skills, technical skills, and the ability to build professional relationships. Works independently and as an effective and engaging team member in a fast-paced environment. Strong initiative and follow through with the ability to maintain confidentiality and to operate with the highest level of ethical standards and professionalism. PROFESSIONAL EXPERIENCE

ROBERT HALF, San Ramon, CA November 2019 to July 2020 Executive Assistant III

• Coordinate daily calendars and plan appointments for CMO and VP of Marketing Operations

• Act as the point of contact between executives and employees/clients/vendors

• Book travel arrangements using Egencia

• Manage executives phone calls and emails

• Edit PPT and manage onsite meetings set up PPT projection, SKYPE, Microsoft Teams, & video conferencing

• Facilitate internal communications as needed (e.g. distribute information and schedule presentations)

• Coordinate onsite vendor meetings including visitor registration, catering, AV requirements, etc.

• Coordinate department event arrangements, including restaurant and catering for conferences, department meetings, outings, and training

• Process expense reports using Expensify and ensures proper coding of invoices using EZ invoice, approving purchases using BuyRHight

• Documentation through Workday for new employees, terminations, employee reviews, and tracking hours/CTO

• Prepare/set up new or existing office space within the department, including coordinating with the Facilities and Technical Support departments for Telecom needs, desk moves and new hires in office or cube areas, and submitting appropriate forms for logins, file access, telephone, etc. ITERABLE, San Francisco, CA March 2018 to November 2019 Executive Assistant

• Screened all communications for the entire sales team

• Provided internal and external scheduling with prospective clients

• Responded qualified and set teleconferences for inbound contacts for 40+ Account Executives

• Managed expense reports using Expensify

• Book direct airfare and hotels

• During Account Executives demonstrations of our product took notes and entered information into Salesforce

• Positive attitude along with superb verbal, phone, written communication skills, and memos

• Confident and enthusiastic team player who is able to communicate across multiple teams and work independently TERRAIN PHARMACEUTICALS, San Ramon, CA May 2017 to March 2018 Executive Assistant

• Supported CEO, and CFO as needed for both Terrain Pharmaceuticals and AdvancedRx Management

• Screened phone calls, emails, and direct individuals who wanted to communicate with a C-level employee’s

• Managed multiple calendars, booked domestic/international travel and hotel accommodations, and expense reports

• Coordinated interviews, travel arrangements, and offsite meeting for candidates

• Scheduled and coordinated meetings by ordering food, booking meeting room, setting agenda, taking meeting notes, and distributing action items to staff

• Helped produce sales and marketing materials for meeting presentations in a timely manner

• Managed email marketing campaigns using MailChimp NUVESSE SKIN THERAPIES, Castro Valley, CA October 2014 to May 2017 Executive Assistant

• Assisted the CEO, CFO, CMO, and Director of Sales by managing multiple calendars, booking domestic/international travel, hotel arrangements, expense reporting and invoicing, scheduling and coordinating meetings

• Receptionist for the company who greeted guests/clients answered and directed calls, accepted and sent mail/packages, kept inventory and ordered office and food supplies

• Organized lunches and dinner meetings for all board of directors and C-Level Executive Officers

• Planned and coordinated all company outings, special events, and trainings

• Managed email marketing campaigns using MailChimp, social media posts using Hootsuite, created sales presentations, and thank you gifts

• Created and posted jobs on indeed for potential applicants, responded to applicants by setting up interviews with all staff and conducted interviews

• In charge of reconciling end of month sales report and in-house product inventory

• Set up new hire desk assignments including access to a printer, phone, computer, login information, and file access

• Made sure printer was working coordinated with the vendor if there were issues ordered all printer supplies

• Responsible for sales representatives training and calendar scheduling

• Assisted in a variety of projects and business processes including competitive marketing analysis of competitors, created sales/customer binders, ordered business cards, maintained phone tree and e-mail distribution lists, etc.

• Managed over 200 wholesale customer accounts and all E-Commerce customers for two brands

• Managed all aspects of setting up wholesale customers and their ongoing needs for account management

• Developed and implemented the onboarding process for independent outside sales representatives

• Actively supported the sales team and managed sales operations

• In charge of sales reporting & commission calculations SHADOWRIDGE GOLF CLUB, Vista, CA January 2014 to October 2014 Private Events Director

• Screen and routed calls appropriately

• Managed calendar and set meetings for tours, bookings, event planning, and food tastings

• Successfully oversaw comprehensive customer service responsibilities

• Maintained a robust prospect inventory and tracking system for consistent contact with new and existing clients ARAMARK PARKS & DESTINATIONS, San Francisco, CA August 2012 to January 2014 Sales Manager – Mission Bay Conference Center at UCSF (Promoted May 2013 to Jan 2014)

• Booked site tours and sold event space

• Managed calendars and provided the best possible customer service

• Produced sales contracts, proposals, and led contract negotiations for an annual revenue goal of $3M

• Exceeded annual revenue goal by $1M

Executive Meeting Manager (Promoted Jan 2013 to May 2013)

• Presented proposals to potential clients for an annual revenue goal of $250,000

• Proactively managed calendar maintenance and set appointments for potential and existing customers

• Achieved high levels of customer satisfaction through the cultivation and maintenance of client relationships Sales Coordinator (Aug 2012 to Jan 2013)

• Screened all calls for directors and management

• Took weekly notes at management meetings and distributed summary and action items

• Assisted the sales team in responding to inquiries and lead forms WEDGEWOOD WEDDING & BANQUET CENTER, Burlingame, CA June 2010 to August 2012 Catering Sales Manager

• Answered all sales calls and took notes on prospective customers

• Scheduled site tours, contract signings, invitation meetings, event planning, food tasting, and BEO meetings

• Recognized for playing an integral role in driving sales from $1.4M in annual revenue to $1.6M

• Surpassed quarterly booking goals by more than 10% EDUCATION & REFERENCES

● Bachelor of Science in Recreation Administration, Resort & Lodging Management & Special Events & Tourism, California State University, Chico, CA (2010)

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