Admin

TAMANNA

** ****** **** ****, ********, Ontario, Canada · 250-***-****

************@*****.*** ·

SKILLS

Ability to supervise people

Detail and deadline oriented

Excellent customer service and organizational skills

Experience of working in fast-paced environment independently

Strong administration qualities like time management, detail-oriented.

Strong listening and observation skills

Strong communication skills.

Ability to manage high-stress situations calmly and effectively

Self-confident, competent, reliable, flexible, hardworking, organized and quick learner

Ability to multi-task and learn new software easily

Significant banking operations skills

PROFESSIONAL EXPERIENCE

SEPTEMBER 2017 –SEPTEMBER 2019 (PRINCE GEORGE, BC)

NOVEMBER 2019 – PRESENT (BRAMPTON, ON)

CASHIER, Walmart

Greeting customers, handling cash, scanning things, selling master cards, providing customer service and repetitive tasks; self-checkout attendant.

JUNE 2016 – JULY 2017

RECEPTIONIST/ OFFICE ADMINISTRATOR, money exchange office, nakodar, India

Responsible for greeting the customers, handling cash, receiving western union & money gram payments, keeping record of the payments, schedule and confirm appointments, answer telephone and relay telephone calls and messages, answer electronic enquiries, calling customers for follow-ups, order office supplies, making sure the office is presentable, input data into Excel spreadsheets and maintain inventory, greet people and direct them to contacts or service areas, open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information.

JULY 2014 – AUGUST 2017

EXECUTIVE OPERATIONS (FRONT-END), Capital Small Finance Bank Ltd.

Nakodar, PB, India

For the first 8 months – Worked as an office assistant in Money Transfer Department; Responsible for keeping records of payment, answering phone calls to receive payments, experience working in MS Word and Outlook, deliver office supplies to the bank branches as per request.

For the next 2 years - Responsible for greeting customers, training new employees, handle customer inquiries, answering phone calls, checking and answering the electronic mails, filing, scanning, photocopying and data entry, Ordering supplies from the Head Office, calling customers to follow-ups, respond to customer requests & queries via phone and email in a professional and timely manner, taking initiative to help customers or colleagues, coordinating with colleagues and other department employees,input data into Excel spreadsheets, distribution of mail arrivals, banking operations ( such as Cheque transfers, Real Time Gross Settlement (RTGS) transfers, National Electronic Funds Transfer (NEFT), receiving Western Union Money Transfers, Fixed Deposits, Recurring Deposits, maintaining Cheque book records, filing tax), train, co-ordinate and review work of new employees.

EDUCATION

APRIL 2019

POST DIPLOMA IN HUMAN RESOURCES MANAGEMENT

college of new caledonia, Prince george, bc

APRIL 2014

BACHELORS OF TECHNOLOGY (INFORMATION TECHNOLOGY)

D.A.V. Institute of engineering and technology, india

LANGUAGES

Proficient in English, Hindi, Punjabi.

ADDITIONAL SKILLS

Experience working with MS Office (MS Word, MS PowerPoint and MS Excel).

Played excellent role in group assignments and making presentations while pursuing Post Diploma in Human Resource management so excellent in team work.

Have experience to train new employees at work.

Experienced to comfort trainees at work so that they can learn better and feel free to ask questions to enhance their leaning.

Dedicated and enthusiastic.

Excellent in academics.

REFERENCES

Available upon request.

Contact this candidate