Pharmacy Medical

Elizabeth M. Hatcher, RPh.

*** ********* ****, *** ******, NC 28127

************@*****.*** 336-***-****

CAREER SUMMARY

A patient focused pharmacist with over 20 years of experience in hospital, institutional and retail pharmacy. Recognized as an effective communicator with an ability to build strong relationships with staff, nurses, prescribers, case managers and patients. Strong organizational, cost containment and patient safety skills. PROFESSIONAL EXPERIENCE

Novant Health Westgate Pharmacy, Winston Salem, NC 2018-2019 STAFF PHARMACIST

Provided pharmacy services in a lobby pharmacy setting located within an internal medicine and infectious disease practice.

● Ensured prescriptions were processed and filled accurately and promptly.

● Responded to prescribers and staff regarding clinical information for allergies and drug interactions to assure patient safety.

● In charge of MTM’s for pharmacy

● Assisted with monthly inventory of schedule II prescriptions as well as ordering and receiving of narcotic medication. Used CSOS as mechanism for ordering and two inventory systems for accuracy.

● Launched the change for the transition of pharmacy into USP <800> standards regarding safe handling of hazardous drugs minimizing the risk of exposure to patients, healthcare workers and the environment.

● Successfully teamed with staff to provide service recovery to angry patient while technician intervened with insurance company to resolve payment issue. Novant Health Forsyth Medical Center Pharmacy, Winston Salem, NC 2006-2018 STAFF PHARMACIST

Provided support for leadership and staff in fast-paced hospital outpatient setting.

● Reduced medication errors before a patient was discharged by working closely with team members to monitor dosing and eliminating confusion of new anticoagulant medications.

● Created a workflow chart to help staff transition smoothly from QS1 to Willow Ambulatory Management System.

● Collaborated with case management by providing medication pricing and alternative suggestions for expensive drugs and communicating with prescribers to ensure patients received an optimum medical review.

● Accurately compounded medications for departments such as NICU, Nephrology, and the employee clinic.

● Diligently reviewed medications for errors and effectively communicated resolved issues with prescribers and nursing staff.

● Participated in contracted meds to beds program that provided discharge medication to patient’s bed side. Doubling prescription volume in over 3 weeks

● Assisted leadership with ordering, managing narcotic inventory and returning outdated medication.

● Researched and set up Naloxone standing orders for pharmacy. Delivered education to staff and patients regarding the emergency dosing and administration of this medication in the event of an opiod overdose.

● Researched and communicated with the North Carolina Board of Pharmacy regarding proper dispensing of methadone in an outpatient setting. Reducing confusion among prescribers through increased education allowing methadone to be prescribed for the diagnosis of pain.

● Offered locations of methadone clinics that could dispense for the diagnosis of opiod withdrawal.

Crisis Control Ministry Free Pharmacy 2002-2006

PHARMACY MANAGER

Managed a fast-paced, licensed free pharmacy

● Collaborated with the NC Board of Pharmacy and NC Medicaid to obtain and distribute unadulterated medications to local free pharmacies received from long term care facilities. Setting precedence throughout the state, saving this pharmacy and other free pharmacies hundreds of thousands of dollars in medication costs.

● Provided the clinics board with information about the prescriptions showing patient’s savings in the millions.

● Managed and trained volunteers as well as technicians.

● Implemented a simple system to allow medication to be quickly distributed to pharmacy shelves upon delivery from long term care facilities. Allowing volunteers to move medication cards directly onto shelves. Reducing the need to buy medication and saving pharmacy thousands of dollars

EDUCATION

Degree:Bachelor of Science Pharmacy

University of South Carolina College of Pharmacy, Columbia, South Carolina 1980-1985 Skills:CPR/BLS, certified Immunizing pharmacist, QS 1 and Willow Ambulatory Medical pharmacy computer systems.

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