*+ years of experience overseeing day-to-day Workplace Operations including:
Workplace facilities, reception, janitorial, food/snack/beverage and security management for 200+ employees
Workplace procedure & policy development
Workplace annually budgeting and planning/AP/AR/Company taxes
Vendor management and negotiation
Event planning and Employee happiness
HR, finance, legal and IT supporting for different locations in the U.S and China
Lead and optimize operation team
Construction project management
Marketing/PR
FMP certificate in progress
Professional Experience
Operations Manager, UnifyID (Start-up), Redwood City, CA 11/2019-Present
Report to CEO to ensure company growth plans match the capacity of a 22,000 sq ft independent office building with $100,000+ base facility cost/month plus a parking lot
Initiate and lead company searches in all geographies as needed in California, Texas and Colorado offices with all payments and payroll related issues handled in 48 hours with budgeting and finance planning
Ensure bandwidth to address requests and concerns from the company in a timely and effective manner and all of requests can be responded with a 24/7 shift
Operations Manager, JD.COM R&D labs, Mountain View, CA 1/2018-4/2019
Report to CTO and serve as the main contact for managing the facility, reception area, facility/security and employees contact with Beijing HQ and New York, Los Angeles, Seattle and Washington for new hires
Lead two office building construction projects with 200+ employees onsite: a 55,000 sq ft. office space (over $4M budget) and a 15,000 sq ft. science research lab (over $1M budget)
Monitor supply inventory and purchasing with monthly budget with $0.5M plus $0.5M in assets
Hire and manage up to 5 teammates of the admin team ensuring a smooth adjustment to the company culture
Negotiate contracts with 20+ vendors for the corporate offices in the US
Provide two meals for 200+ employees daily from more than 35 vendors
Supervise fixed asset management and procure more than $0.5M in assets biannually
Executive Assistant/Office Manager, BorderX Lab (Start-up), Sunnyvale, CA 5/2017-12/2017
Report to CEO and manage office space remodel (from 5,000 sq ft. to 12,000 sq ft.), facility management, HR, company event planning, company general budget planning and payment processing (0.4M to 0.6M annual budget for two locations at Sunnyvale and Shanghai)
Direct daily office administration work for travel, mail and manage relationships with vendors
Create and maintain healthy and long-term relationships with employees
Secretary, SV 1898 Group (Start-up), Santa Clara, CA 9/2015-5/2017
Assist Chairman and CEO with fundraising, overall management of office space (13,000 sq ft.)/facilities/HR management plus budget (0.15M annual budget), and planning and payment processing
Schedule events/meetings, planning and budgeting to meet sales goals and expectations
Maximize long-term working relationships with landlord/stockholders/partners/vendors
Assistant Manager, ThinkTank Learning, Santa Clara, CA 2014-2015
Report directly to regional management team and manage a 10,000 sq ft office space and facilities
Create events to encourage team bonding and team building, including dinners, social outings, offsite meetings, event nights, company retreats and conferences to improve customer happiness
Education
M.S., Integrated Marketing Communications, Golden Gate University, CA 2013
M.A., Journalism, Peking University, Beijing, China 2007
Skills
G-suite/Outlook & Zoom/Google Hangout
QuickBooks/Bill.com/IRS Website
Concur/Samanage/Expensify/Atlassian expencise/Oracle B2B Payment system
Salesforce
SpaceIQ, Rezdy