Business Development Director, Market Manager and Executive Recruiter

Beth Michels Baldwin City, Kansas 913-***-**** ****.*******@*******.***

Business Development / Market Manager

EDUCATION

B.A. Organizational Communication, Montana State University - Billings

YEARS OF EXPERIENCE

Fund-raising – 4

Prog. Development - 2

Staffing – 20

Bus. Development - 6

AWARDS

Champions Circle

6 of 10 years at SHC

Top award for the company that honors people who achieve/surpass the year-end goal and results in an all-expense paid trip to a luxury destination

Uplifting Service Award

ADDITIONAL ROLES

Talent Engagement Committee – a diverse group of leaders recruited to develop incentive programs and gifts for internal and external talent

Sales Training Committee –We were asked to develop sales courses for Market Managers and Client Service Managers

PROFESSIONAL PROFILE Results-driven business development director and market manager with proven track record for success. Experienced with team management in the healthcare setting and direct hire/temporary staffing in IT, engineering, HR, administrative and light-industrial. Accomplished goals through proactive planning, including P&L management, team hiring and training, contest creation and implementation, and executive reporting and communication. Adept at expanding markets with diversification and creative sales strategies, especially when the economy is compromised.

SKILLS / AREAS OF EXPERTISE

Business Development Budget/Cost Control

Account Management C-Suite Presentations

Full-cycle Recruitment Team Building

Client Issue Resolution Team Management

Executive Communication Strategic Vision

Time Utilization Pipeline Management

Behavior-based Interviewing Mentoring/Coaching

PROFESSIONAL EXPERIENCE

SUPPLEMENTAL HEALTH CARE Lenexa, Kansas July 2009 – Present

Regional Director of Business Development (November 2019-present)

Responsible for the expansion of existing clients and new growth for a 9-state territory in the Midwest and Pacific Northwest, with primary focus on 1M or larger accounts that have the potential to become Managed Service Provider accounts or large direct accounts.

Secured approximately 50 new accounts in the past fiscal year, by averaging about 4-5 new agreements per month.

Developed a pipeline of hundreds of prospects with hospitals, school districts, clinics, home health agencies and skilled nursing facilities by using HubSpot and the company database.

Partnered with managers from the local and travel divisions to build positive relationships with clients and then position us for MSP presentations with the C-Suite leaders.

Researched various sites to locate sizable RFP’s to submit to and also strong Affiliate Vendor partnerships that could eventually be turned into direct accounts or long-term business.

Presented services, in person, on Zoom or WebEx or via e-mail on PowerPoint. Due to COVID, I had to rely on a variety of methods to connect with key decision makers.

Area Director of Business Development (April 2018-November 2019)

Collaborated with Kansas/Missouri Market Manager to develop sales strategies to expand existing clients and create new business lines and relationships in the market.

Became the Subject Matter Expert for any and all process related queries with regards to business and problem-solved for resolution of complaints.

Performed sales activities which included cold calling, drop-bys, phone sales, emailing campaigns, the use of social media, trade shows, RFP’s and client presentations.

Developed client database to manage routine of weekly or monthly connection and follow-up with prospects.

Market Manager – Kansas Allied (January 2014-April 2018)

Managed the second largest local Allied branch in the company with an average weekly revenue of 90-100K per week, with daily whiteboard meetings, one on one meetings with employees, P&L review and management and training/coaching for full-cycle staffing.

Created incentives and contests to drive performance and hit goals within budget.

Handled business development at the local level, as well as client expansion.

Performed duties such as hiring, firing and written warnings.

Assisted in finding a new building for the office and moving.

Prepared the office for audits by the Joint Commission and maintained all contracts for the reviews.

PROFESSIONAL EXPERIENCE (continued)

Senior Staffing Manager (January 2012-January 2014), Staffing Manager (July 2009-January 2012)

Recruited Allied professionals, such as Occupational, Physical and Speech Therapists, to work for the company on a temporary assignment that typically lasted about 13 weeks, with cold calls, social media, e-mail campaigns and referral sources.

Developed relationships with therapists in order to have at least a 90% retention and would continue to find new assignments for them that offered the pay and benefits that kept them engaged.

Solicited businesses in the health care industry to consider using our therapists for their openings in per-diem, contract and permanent placement.

Negotiated rates effectively on both the talent and client side in order to meet gross profit expectations and growth.

Partnered with compliance coordinator to ensure that the talent would meet all requirements of he client facility and The Joint Commission.

JOB SOURCE USA Olathe, Kansas May 2008-Mar 2009

Placement Coordinator

Opened the first franchise office for Job Source USA in Kansas.

Set up office processes and promoted company to the public.

Recruited light-industrial and clerical candidates, using English and Spanish, by placing ads, attending job fairs and networking.

Obtained job orders by calling on businesses through cold-calling, face-to-face meetings and marketing strategies.

Interviewed and screened candidates and determined successful matches for clients.

VISTA CONNECTIONS Overland Park, Kansas April 2006-May 2008

Director of Sales

Developed relationships with existing clients and acquired new ones in order to increase sales.

Networked with organizations and clubs to build relationships in the fields of engineering, HR and IT.

Placed engineering, HR and IT professionals into contract or permanent positions. Emphasis on direct placement.

MORGAN HUNTER Overland Park, Kansas February 2005-April 2006

Senior Recruiter

Recruited and placed clerical, executive assistants, marketing and HR candidates in permanent and contract positions.

Solicited businesses to generate new leads and obtain job orders.

Coached candidates on interviewing skills, resume writing and career options.

Networked within several organizations to develop business relationships.

Provided testing to determine skill level for quality fit.

Consistently earned spot as top-producer and leader in direct placements.

SELF EMPLOYED Licensed Daycare Provider in Olathe and Omaha 2000-2005

SLOSBURG COMPANY Omaha, NE 1999-2000

Recruiter for a property management company

WESTAFF Omaha, NE 1999

Account Executive for a clerical temporary staffing company to develop a direct hire division

AMERICAN CANCER SOCIETY Billings, MT, Topeka, KS and Mission, KS 1992-1998

Area Executive Director, Director of Annual Giving, Director of Staff Recruitment and Director of Cancer Control

Strengths

Organized and efficient leader

Strategic thinker

Well versed at learning new technologies

Easily adapt to change

Creative and innovative

Work well in social setting with new and existing clients

Goal oriented

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