Data Analyst Assistant

CHIKELU IFEANYI UZOH

Newark, NJ 973-***-**** ********@*****.*** www.linkedin.com/in/chikelu-uzoh/

SUMMARY

An analytical, quick learning, innovative professional with an MBA and a certification in Business Analytics. A results-oriented self-starter who is detail oriented and well versed in visualization, analytical and reporting tools. Passionate about using big data analytics to help organizations solve complex business problems. Skilled in problem solving, relationship management, operations management and cross functional team management.

CORE COMPETENCIES AND TECHNICAL SKILLS

Decision Making Skills Analytical Skills Strategic Planning Organizational Skills

Strong Communication Skills Project Management Business Intelligence Team Management Skills

TECHNICAL SKILLS: Microsoft office tools, Tableau, Raisers Edge CRM, Microsoft Azure, Paper Save, R, SQL, AS400, Power BI

WORK EXPERIENCE:

Gold Coast Shipping & SGF Freight LLC March 2020 – Date

Position: Business Data Analyst

Maintain the CRM database to ensure data accuracy and integrity by documenting, implementing and enforcing standard operating procedures; proactively following up with users to ensure compliance for 100% data accuracy

Oversee creation of complex queries, exports and data retrievals in CRM database for communications, weekly and monthly SSRS reporting, and analysis

Develop data visualization dashboards to effectively communicate insights and recommendations on the database to help drive business strategy and decision making

Perform analytical procedures in and out of the database to support business intelligence and research needs of the company

Update and create documentation/training manuals/FAQ sheets for data and processes in the database

Arrange all trainings for new users and existing users and provide technical support to all users

Montclair State University- Advancement Services and Data Integration April 2019 – January 2020

Position: Database Analyst

Ran SQL queries in the Raiser’s Edge CRM database for data manipulation and analysis which facilitated 100% data integrity

Co-led the donor research project using the Raiser’s Edge NXT systems to drive higher fund solicitation success rates

Developed Tableau dashboards to effectively communicate key insights on the weekly revenue data to inform strategic decisions and drive strategies which eased decision making

Designed, maintained and presented all standard activity weekly and monthly SSRS reports; prospective donor lists, gift officer action reports, forecasting and donor history reports to which led to enhanced forecast accuracy

Performed analytical procedures in and out of the database to support the business intelligence and research needs

Bionic Customs Limited November 2015 – December 2017

Position: Co-Founder / Operations Manager (Transport Division)

Managed and lead the daily operations of the transport division (Finance and marketing included), and reported to the CEO in all matters of the division which led to 50% reduction in overhead cost

Developed and maintained KPI reports and interactive dashboards to analyze performance metrics

Designed and implemented business strategy planning and procedures, which helped enhance company revenue

Analyzed and interpreted peak season data to schedule high profit routes and time slots, which led to an increase in company revenue by 60%

Developed policies to mentor, motivate and train employees to encourage maximum performance, which led to an 80% increase in employee retention

Managed relationship with UBER and other partners to ensure Customer experience, safety and quality of service for accountability and best practices.

Central Securities Clearing System Plc (CSCS) October 2014 – December 2015

Position: Business Analyst

Managed the digitalization of the Nigerian Stock Market records project for effective data maintenance, tracking and reporting

Ran queries in the AS400 database for data manipulation, generation of transaction history and stock position reports for participants listed in the Nigerian stock market to ensure stock data accuracy

Performed predictive analysis which successfully predicted the volume of transactions to help in revenue forecasting

Collaborated with the information technology department to simplify and automate processes for enhanced business process improvement

Puzo Consult Nigeria Limited January 2013 – September 2014

Position: Human Resources Research Assistant

Researched labor laws and provided resources to consultants, which ensured delivery of reliable recommendations to our human resources infrastructure improvement clients

EDUCATIONAL QUALIFICATION

Montclair State University (Feliciano School of Business) January 2018 – January 2020

Master of Business Administration (MBA)

Certificate in Business Analytics

University of Nigeria, Enugu Campus, Enugu State. September 2008 – September 2012

Bachelor of Science degree in Business Management

INTERESTS: Travelling, learning new technology, Networking, Researching new business ventures, Playing with data.

PROFESSIONAL ORGANIZATIONS: National Black MBA association (New Jersey chapter member).

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