Care Health

RESUME

K.AMALAANITA

**/**********,

NEWCOLONY

ALWARTHIRUNAGAR,

CHENNAI–600092.

PHONE :787*******.

Email;*************@*****.***

Objective:

Seekingachallenging careerinmultinational wellestablished and reputable organizationwhere Ican utilizemy experience &skills tocontribute tothe organization’s objectivesand increase profitability. PersonalSummary:

I'm presentable,fastlearner withgood communicationskills,smart worker, alwaysaimingfor better knowledge and always readytowork underpressure withnoeffect onmyperformance.

EducationalQualification:

S.No. STD NameoftheInsitution

Yearof

Passing

Percentage

1 10th Dr.K.K.NirmalaGirlsHigher

SecondarySchool

1998 81%

2 12th GovernmentGirls Higher

SecondarySchool,AshokPillar

2001 78%

3 B.Sc., MadrasChristianCollege 2001-2004 FirstClass

(Zoology)

TECHNICALQUALIFICATION:

Computer Basics (Word,Excel,PowerPoint)

TypeWriting,EnglishLower/Higher

PerusingShorthand.

WORKEXPERIENCE :

Nittanyadivision of Indus BPO Services knownfor health care services and now calledas Graphicdesigning Company. Designation : clientcoordinator

Duration : 13yearsand3months

Working : 24/1/2007to31/03/2020

JOBRESPONSIBILITIES:

(1) MedicalBilling :Handled(Universalhealth

care) UHC inbound callsfor Usprospects.

(2) EmailCo–ordination.

(3) Client Co–ordination(US/UK/Australian

Clients)

(4) Handling EscalationCalls

(5) Monitoring TATforClient’sJobs

(6) DonePricing/RepricingforClient’sJobs.

(7) TranscriptionProject doneforUSclients.

(8) Conducted training fornew joinees on

product knowledge.

(9) Involved inDataming (Promotional

products)

(10) ARCalling (UK/AustralianClients)

(11) Audited voicemailscalls

(12) Resolved Invoice relatedqueriesfortheclient

(13) Handled Inbound/Outbound calls.

(14) LeadgenerationExpertforhealthcaredomain(TPAclients) Experience :Working with US/Canada/UK/Australiaand Switzerland clients. PERSONALDETAILS

Name : AMALAANITA.K

Dateof Birth : 30.09.1981

Father’sName : Kadar(a)Kellis

Address : 67/C1stMainRoad,

NewColony,Alwarthirunagar,

Chennai -600092.

Religion : Christian

MaritalStatus : Unmarried.

LanguagesKnown : Canread &writeTamilandEnglish

Nationality : Indian

Declaration

Ihereby declareallthe above statements furnished are true tomyknowledge. Date :

Place:

(AMALAANITA.K

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