Customer Care Executive

Objective

Vision

Last role as Housekeeping Supervisor-At National Corporation for

Working

Experience

Curriculum Vita OF Housekeeping Supervisor

Mohammed Rilfan P.O.Box: 21132, Abu Dhabi UAE +971********* ****************@*****.*** To be part of a very spirited and challenging environment where my knowledge and experience can be shared and enriched. Looking for opportunities where I can improve my skills. Seeking a responsible career opportunity in which I can successfully utilize my skills towards the set objectives of the organization.

Looking for challenging career, where there is a scope for demonstration, always on a look out for positive & bigger outlook, currency are ideas, thrive on Imagination & Passion, Rigorous thinking and boundless curiosity, Have fun attitude is everything, a learner for life.

Tourism and Hotels (NCTH) 33rd Saied Sports City - Abu Dhabi 15 January 2015 to 17 March 2019

Housekeeping Supervisor at Amethyst Resort Passikudah 15 January 2012 to 10 June 2014 Srilanka.

Operational Responsibilities:

Train housekeepers on cleaning and maintenance tasks

Oversee staff on a daily basis

Check rooms and common areas, including stairways and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence

Establish and educate staff on cleanliness, tidiness and hygiene standards

Motivate team members and resolve any issues that occur on the job

Respond to customer complaints and special requests

Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

Participate in large cleaning projects as required

Ensure compliance with safety and sanitation policies in all areas

To ensure Room Attendants are informed daily about priorities in their section

To follow departmental policies and procedures

To report necessary maintenance items

To follow all safety and sanitation policies

To handle Guest concerns and react quickly, logging and notifying the proper are

Language

Skills

Personal

Data

2010General Certificate of Examination (Ordinary Level) Language Reading Writing Speaking

English Fluent Fluent Fluent

Sinhala None Basic Fluent

Tamil Fluent Fluent Fluent

Arabic Basic Basic Fluent

Hindi None None Fluent

Malayalam None None Fluent

Urdu None None Fluent

Name in Full : Mohamed Rilfan

Name with Initials : K.B Mohamed Rilfan

Personal Address : No.25,KP Road, Makkamady Eravur 02B E mail : ****************@*****.***

Contact Number : +971*********

Date of Birth : 10-01-1993

Age : 26 years.

Gender : Male.

Civil Status : Single

Religion : Islam.

Passport No : N4749763

Non Related

Mr. Mohammed Siyam Mr. Hussain Mohammed

Customer Care Executive Billing Executive

Referees Nas Aviation Adam&Eve Specialized Medical Center. Abu Dhabi. UAE Abu Dhabi. UAE

Tel: +971-********* Tel: +971-*********

Email:***********@*****.*** Email: ************@*****.*** I certify that the above particular furnished by me are true and accurate to the best of my knowledge.

With warm regards,

Mohammed Rilfan

2011/2013 General Certificate of Examination (Advance Level) Educational

Qualification

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