Senior Recruitment Consultant

MARIKO CAMILLE R. MIRANDA

Address: **** ********* ****** *********, ****** City, 1206

Contact Number: +63-925-***-****

Email Address: *************.*******@*****.***

PROFESSIONAL SUMMARY

● 4 years of experience as a Senior Recruitment Consultant

● Managed Full Cycle Recruiting in various industries including Healthcare, Commercial and Business Enabling Group

● ATS and Job Board Knowledge; Bullhorn, Workday, LinkedIn, Careerbuilder, Monster, Ziprecruiter, Indeed, Xopa, etc.

● 9+ years of Customer Service Experience in a Call Center Environment

● Proficient in Microsoft Office Suite and Google Platforms

● In-depth knowledge of performance metrics

● Excellent communication skills

● Strong management and organizational skills

PROFESSIONAL EXPERIENCE

Asticom Technologies - RPO Recruitment Supervisor and Sourcing Specialist March 2020 - PRESENT

● Supervise and manage RPO Team composed of recruiters handling end-to-end recruitment

● Act as a liaison and maintain quality relationship between client and company

● Monitor team performance and regularly report on recruiting metrics

● Delegate tasks, set deadlines and oversee day to day operations

● Conduct leads generation activities including screening and evaluating of candidate profiles through paper screening and phone interviews

● Endorse qualified candidates based on the qualifications set by the client

● Set up interviews between candidates and clients PSG Global Solutions - Senior Recruitment Consultant February 2016 - July 2019

● Sourced suitable applicants by conducting research on job boards, applicant tracking systems, company web sites, etc.

● Recruited passive candidates through phone calls, emails, and general relationship-building

● Conducted pre-assessment calls with candidates, verified different items such as qualifications, availability, and compensation requirements

● Organized and kept candidates’ files and track their activities, opportunities, and references

● Formatted candidates resume to fit client’s requirements and job description

● Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule

● Assessed applicants’ relevant knowledge, skills, soft skills,experience and aptitudes

● Onboarded new employees in order to become fully integrated

● Performed quality calls, maintained continuous communication and good relationship with candidates

● Terminated candidates who successfully finish contracts, went permanent with the company or terminated due to various reasons

Convergys Services Philippines - Senior Customer Service Associate June 2008 - February 2016

● Handled 60-80 incoming and outgoing calls daily

● Performed fraud prevention activities in credit card accounts

● Handled elite and non-preset spending limit cardholders

● Acted as Cluster Head and SME

HSBC Electronic Data Processing - Operations Associate November 2006 - December 2007

● Handled 80-100 incoming and outgoing calls daily

● Provided extraordinary service through phone interactions with customers

● Took advantage of sales offer strategies, needs analysis and sales opportunities in all eligible customer

EDUCATION

University of the Philippines Los Banos - Bachelor of Arts in Communication Arts June 2002 - October 2006

Makati Science High School - High School Diploma

June 1998 - April 2002

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