Service Executive
Resume:
Richelle L. Vigilla
****************@*****.***
Al thani bldg. Flat # 212 Al Muraqqabat Deira Dubai.
Married
OBJECTIVES:
To obtain a position requiring innovative and challenging employment that will utilize my professional skills and offer advancement opportunities.
Educational background
2003-2004: University of Mindanao Digos College
Computer Secretarial (Under Graduate)
Digos Davao del Sur
1999-2000: SECONDARY EDUCATION: Matanao National High School
Matanao Davao del Sur
Work History:
2012- 2015 : Al wahda All Day Dining Restaurant, Grand Millenium Al wahda Hotel Abu
Dhabi
Captain/Hostess.
Handling groups reservations .
Cashering.
Making menu.
Following FIFO procedures.
Selling out the specialties of the day.
Greet and welcome all the guests entering the establishments with a wide smile.
Directing the guest in their respective tables.
Service the alcohol and non alcoholic beverages following standard operating procedure.
Check with the guests to ensure that they are enjoying the meals and drinks.
Remove dirty plates and glass from the tables and maintain the cleanliness 0n it.
Receiving phone calls from the room guest and take the order properly.
Taking the orders as per the guest request and deliver it to their rooms on time.
Take care also the executive club lounge,and assisting all the VIP guest from the hotel.
Making the reports at the end of the operation correctly..
2018-2019 : Mc Donald’s Company (Service Crew)
Cashiering
Make sure the order of the customer is right.
Presinting Area
Check the product is correct
Maintaining the cleanliness of the area.
Give them the excemptional service.
Assist the guest if they need.
Language :
• Tagalog : Mother Language.
• English : Fluent.
• Arabic : Fluent.
SKILLS :
• Ability to work flexible hours.
• Responsible and has self initiative.
• Ability to supervise.
• Capable in handling guest complaints.
• Willing to learn and to be trained.
PERSONAL DATA :
DATE OF BIRTH : 22, July,1983
PLACE OF BIRTH : Hagonoy davao del sur
GENDER : Female
STATUS : Married
NATIONALITY : Filipino
PASSPORT NO. : P2231535A
DATE OF ISSUE : 10 March,2017
DATE OF EXPIRY : 09, March,2022
VISA STATUS : Visit Visa
I hereby certify that the above information is true and correct to my best of my knowledge
and belief.
RICHELLE L. VIGILLA
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