Itinerary making, customer service, MS Office
Resume:
Emily Marshall
Mobile: 870-***-****
*****.****************@*****.***
Skills
●Exceptional Customer Service
●Spanish
●Multi-Line Phone System
●MS Office
●Appointment Making/Scheduling
●Filing
●Customer Information Security
●Cash Handling
●Punctuality
Friendly and Professional
Education
●May 2017
Arkansas State University
Bachelor of Arts
Public Law and Administration
●May 2015 Arkansas State University
Associate of Arts
Public Law and Administration
●2013 Harrison High School
Harrison, AR
High School
Experience
Work History
Receptionist, February 2020 to July 2020
Wood Motor Company -- Harrison, AR
●Entry-level accounting
●Use of multi-line phone system
●Customer service
●Scanning, faxing, filing
●General office work
●MS Office
Day Crew, July 2019 to February 2020
T’s BBQ -- Harrison, AR
●Provided great customer service
●Worked at a quick pace
●Cash handling
Receptionist, 12/2018 to 04/2019
H&r Block Inc – Lake Mary, FL
●Provided exceptional customer service
●Made and managed busy appointment calendar
●Answered multi-line phone calls, solving client problems and questions
●Ensured safety of private client information
Day Crew, 12/2017 to 10/2018
Papa Murphy's Take 'N' Bake Pizza – Harrison, AR
●Worked with the general public, providing a great customer experience
●Maintained state standards for health and safety precautions
Day Crew, 04/2017 to 01/2018
Hudson's - Bakery and Deli – Harrison, AR
●Worked with the general public, providing a great customer experience
●Worked with POS systems and cash handling
●Clerical duties, such as answering the phone, answering customer questions, and helped with ordering
Information Desk Assistant, 08/2016 to 05/2017
Arkansas State University – Jonesboro, AR
●Assisted university students with any and all questions about campus life
●Filed and processed paperwork involving residence life
●Secured the safety of university students and campus life
●Cooperated on projects involving improvement of resident life and special projects
Recommendations
●Tony Valentine, 870-***-****, former boss at T’s BBQ
●Jay Patel, 407-***-****, former colleague at H&R Block
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