Jenny Richmond

South Riding, VA ***** 571-***-****

aderba@r.postjobfree.com

Office Management Profile

Leading efficient office operations by optimizing people, processes, and systems.

Articulate, results-focused professional possessing solid communication, management, and organizational skills. Able to build consensus and improve communications across multi-level organizations, utilizing critical thinking and analytical abilities to create solutions. Committed leader able to inspire teams and navigate complex and challenging business situations by leveraging acute business and financial acumen.

Highlights of Expertise

Strategic Planning and Analysis

Communications (Written / Oral)

Contract Development / Negotiations

Standard Accounting / Bookkeeping

Customer Relationship Management

Budget Administration / P & L Accountability

Data Collection and Analysis

Cost Control / Cash Flow Management

Administrative Leadership and Training

Organization / Technical Skills

Career Experience

The Best Things Corporation, Herndon, VA

Internet-based retail business, focusing on high-end kitchen cutlery and specialty woodworking tools. Conceptualized in the late 90’s the company has displayed consistent growth producing revenues in excess of $1.6M.

Director of Operations / Co-Owner & Founder (1997 to February 2020)

Construct business development growth strategies to generate substantial increases in revenue, implementing strategic processes across all revenue streams to deliver a sustainable competitive advantage. Lead a team of professionals while overseeing multiple functions including financial administration, human resources operations, and customer relationship management. Maintain effective communications by fostering cross-team collaboration and consistently reviewing the analyses of activities, costs, operations, and forecast data to track results.

Introduced multi-departmental training curriculum programs, accurately identifying and addressing opportunities to optimize performance and maximize returns.

Structure operations by promoting team collaboration to establish company objectives and drive the decision making process; built a strong foundation by focusing on teamwork on customer satisfaction.

Keenly focused on developing teams and nourishing professional development; empower the analysis of data and information to shape sales engagements and production decisions.

Integrate, administer, and train employees on various office systems, managing workflow and effectively organizing and prioritizing daily assignments.

Prepare reports to aid in the development of tax returns and financial documents; administer payroll and oversee accounts payables and receivables, ensuring compliance standard accounting practices.

Additional experience as a Web Master & Graphic Designer with BoVision (Capitex AB) in Kalmar, Sweden; and as a Store Manager & Graphic Designer with Prontaprint in London, England.

Education & Credentials

Torsås Korrespondensgymnasium - Sweden

Technical Skills: MS Office Suite, Photoshop, HTML, QuickBooks

Language Skills: Fluent in English and Swedish; elementary proficiency in German