Service Representative Analyst

Titilope Omosebi

(***) *** – ****. ***********@*****.*** Montreal QC

https://www.linkedin.com/in/titilope-omosebi-46948255/

SUMMARY OF SKILLS AND QUALIFICATIONS

Operating Systems Windows • MAC

Applications MS Office: Word • Excel (VLOOK-UP, PIVOT table) • PPT• Outlook • Access

Others SAP Netsuite ERP EDI Arena

Languages English Spoken & Written • French Basic

EDUCATION

Bachelor of Commerce –Supply Chain Operations Management 2017- 2020

Concordia University, Montreal, QC

Distinction

Bachelor of Science – Accounting 2009- 2013

Obafemi Awolowo University, Ile-Ife, Nigeria

WORK EXPERIENCE

Procurement Analyst Intern

Bombardier Aerospace January 2019 – January 2020

•Analysed purchase requests for management approval

•Aligned with internal customers, Finance and Procurement to understand budgetary targets

•Implemented cost reduction strategies

•Presented weekly purchase request reviews to management

•Managed monthly KPI reports to measure, control and benchmark procurement processes

Supply Chain (Logistics Coordinator) Intern

Temple Lifestyle Brands

May 2018 – August 2018

•Received, entered and fulfilled customers’ orders

•Managed and reconciled inventory

Developed cost saving initiatives

Prepared weekly reports to the management

Coordinated with all departments to create positive customer experience

Clients Service Representative 2015 – 2016

Fido Services Inc, Montreal, Canada

Answered clients’ questions and enquiries

Resolved customers’ complaints in a timely and efficient manner

Facilitated customers’ awareness of additional services

Accounts and Book-keeping Officer 2010 – 2014

First Bank of Nigeria Limited, Nigeria

•Prepared invoices and purchase orders

•Managed all ledger and journal accounts and reconciled unbalanced accounts

•Assisted with monthly, quarterly and year-end closings and reports

Procurement Officer

2006 – 2010

First Bank of Nigeria Limited, Nigeria

• Prepared invoices and purchase orders

• Managed, monitored and replaced stock accordingly

• Liaised with suppliers and maintained excellent professional relationships externally

Book-Keeper 2004–2006

Tritel Communications Limited, Nigeria

• Created purchase orders and invoices

• Assisted with accounting duties such as account reconciliation, budgets, payroll, AR, AP

• Acted as liaison to suppliers, bankers and clients regarding financial transactions.

SPECIAL PROJECTS

Order consolidation via full truck load deliveries to Ontario and Massachusetts

Ranger Design, Montreal 2020

Analysis of the currently used LTL shipping method and the proposed FTL shipping method

Recommendation of the most cost effective method, stating the pros and cons

IGS Procurement Cost Control project

Bombardier Aerospace, Montreal 2019

Monitored and did reports on all IGS procurement spends with the aim of reducing costs by 20%

Cost savings up to 20% on many PRs through cheaper vendor selection and other strategies.

Master carrier freight rate project 2018

Temple Lifestyle Brands, Montreal, QC

Researched and compiled different freight rates charged by different carrier service providers

Accomplished an excellent outcome by doing intense enquiries, research and negotiation with the different companies. The project was referenced in the company’s newsletter as a useful tool.

AWARDS & RECOGNITION

High Academic achievement Scholarship award 2017

Dean’s honour list 2018-2019

INTERESTS

Professional Order fulfillment • Procurement Analysis • Cost analysis • Operations Management

Personal •Jogging • Writing

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