Executive Assistant Manager
Resume:
FEYISHAYO ODUNAYO OLAJIDE
* ******** ******, *** ****** road, bada Ayobo iyana ipaja Lagos, Nigeria
************@*****.***
www.linkedin.com/in/olajide-feyishayo
SUMMARY
Passionate and detail-oriented graduate, experienced in managing groups of individuals, directing and overseeing tasks, carrying out assigned details diligently, and performing administrative tasks, applying for the position of a HR intern. Excellent user of Microsoft tools (Excel, PowerPoint, and Word). Organized and result-driven, enthusiastic about learning how to improve the work culture and employee experience of a company. Successfully designed and implemented a system that streamlined the filing and registration process of a school by 65%. Problem solver, accomplishing a 30% increase in the sales of a beauty shop. Managed a hair business with a 75% customer satisfaction rate and a 50% customer retention rate. Was frequently commended by past employers for exceptional work ethic and achievements. SKILLS
● Proficient in Microsoft tools (Word, Excel,
PowerPoint)
● Communication skills (written and verbal)
● Organizational skills
● Customer service
● Problem-solving skills
● Time management
● Result-driven
● Management skills
● Ability to collaborate with other individuals
● Conflict resolution
● Adaptable
● Event planning
● Sales and marketing skills
● Project management
● Public speaking
● Leadership abilities
● Bilingual (Yoruba and English)
● Interpersonal skills
WORK EXPERIENCE
Manager/Hairstylist-Feyi’s zone August 2019-Present
● Founder and manager of Feyi’s zone, a home beauty service catering primarily to busy individuals. Provides hair consultation and styling, nails fixing, and hair products at affordable prices.
● Successfully cultivated a 75% customer satisfaction rate and a 50% customer retention rate. Accomplished by staying abreast of latest hair and beauty practices, consulting and recommending services that fit each individual profile, and providing exceptional service to each client.
● Raised brand awareness through direct sales and offering incentives to existing clients.
● Performed customer service duties by tracking incoming orders, recording each sales transaction, and ensuring each customer's needs were met.
Manager/Executive assistant-Charlie’s home of beauty January 2019-October 2019
● Consistently ensured the business ran smoothly. Supervised the work carried out by employees, kept accurate records of available products, and increased customer satisfaction rate by providing excellent customer service to clients. Commended by employer for resourcefulness and commitment to the growth of the business.
● Accountable for a 30% increase in sales. Performed market surveys to determine products to stock, arranged the product display in an attractive format, and informed clients about available products.
● Assisted the staff in servicing the clients during rush hours.
● Tracked all expenses and kept receipts of every transaction.
● Maintained a welcoming atmosphere by ensuring the environment was well cleaned, providing refreshments to clients, and informing the employer about needed renovations. Head of administration/Basic science teacher-Hebrew high school October 2018-October 2019
● Diligently performed various administrative duties. Processed the registration of new and returning students, documented the attendance records of each class daily, drafted, and printed the school curriculum, announcements, test, and exam timetables.
● Designed and implemented a system that streamlined the filing and registration process by 65%.
● Provided assistance to the principal when needed. Supervised the staff by noting their resumption time, monitoring their teaching process, and conveying their requests/complaints to the principal.
● Aided new students in their transition into the school by distributing welcome packs which included school uniforms and exercise books. Provided answers and solutions to their questions and needs.
● Instructed students on the principles of basic science and assessed their knowledge through tests and exams to monitor their academic performance which resulted in a 20% increase in students’ academic performance compared to the previous year.
EDUCATION
University of Ilorin (UNILORIN)-Ilorin, Nigeria
September 2014-October 2018
BSc. Chemistry
LEADERSHIP ROLES
Vice-President of the anti-corruption CDS group November 2018-October 2019
● Assisted the president in scheduling and executing the activities planned by the CDS group. Carried out research, budgeted and distributed funds for each project recorded the attendance and contribution of each member.
● Co-ordinated the outreach efforts of the CDS group by carrying out research on the community’s needs, purchasing materials to be donated and scheduling seminars to sensitize students about sex, internet fraud, and possible career prospects.
● Managed the collection and disbursement of funds, which were used to construct a signboard for the public secondary school and sickbay in the community hospital. Praised by the community for our thoughtful and selfless service.
● Interacted regularly with the office of the state-coordinator to provide updates on the activities of the CDS group. Head usher of the CCSP unilorin branch September 2017-October 2018
● Directed all planned events of the branch by interacting daily with the assistant coordinator to provide detailed updates about the event execution, distributing promotional flyers, interacting with vendors, decorating the venues, and monitoring the spending of the budget.
● Supervised the ushering team by allocating functions to each member according to their observed strengths. Ensured each member carried out their duties and boosted team morale by praising their accomplishments and providing encouragement when needed.
● Participated in donating and sharing materials to various NGOs in the state. REFEREES ARE AVAILABLE ON REQUEST
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