Granada Hills, Ca. *****
Operations management specialist with in-depth experience monitoring business processes and creating strategies to enhance productivity. Diplomatic leader and rational thinker able to inspire and cultivate dynamic working relationships with employees and partners. Motivated to contribute experience-based wisdom and leadership to a challenging new opportunity in a senior management position.
Areas of Expertise
Complex Problem Solving
Dedication to Growth
BDR, Inc., Agoura Hills, CA
FACILITIES OPERATIONS, 2018 – Present
Manage multiple projects and associated timelines and provide ongoing support to site colleagues. Liaise with internal and external partners to negotiate strategies for mitigating risk, optimizing expenditures, and increasing efficiency.
Oversee all regulatory compliance and risk management functions. Discover inefficiencies and adjust processes to improve performance and results. Complete site assessments and facility surveys to define cost reductions and make recommendations.
Collaborate across levels and functions to develop, implement, and drive adoption of policies, procedures, standards, and framework for post-COVID-19 return-to-work. Identify opportunities and recommend solutions to mitigate current and future business risks. Coordinate preparation, planning, and implementation protocols for risk management and mitigation. Document change management and employee care processes and procedures for post-COVID operations.
Executed all maintenance aspects of a portfolio consisting of 300+ residential and commercial real estate properties so they can be ready for the open market. Within the first 3 months, improved the workflow to reduce time wasted and to potentially maximize profit.
Conducted fleet evaluations to ensure maintenance standards are met.
Advised leadership on organizational policy matters and recommended resolutions.
Collaborated with the Human Resources team and leadership in weekly meetings to discuss current needs of the company including but not limited to, workplace safety and security.
Responsible for all emergency procedures and emergency response plans.
Manage creation and maintenance of risk reporting process to provide transparency and identify trends or potential issues. Host meetings to inform senior leadership regarding systems, policies, people management, and process improvement opportunities to achieve business objectives.
Supported and upheld compliance to all safety programs to ensure a safe work environment for all associates.
Collaborate with business and functional experts to provide risk assessment guidance, recognize risks, and design enhancements. Display strong project management capabilities; a vigorous work ethic; and sound decision making.
Serve as change agent. Proven supporter and early adopter able to influence others in all aspects of change management. Apply exceptional interpersonal skills to affect change.
Serve as a channel between leadership, management and employees by answering questions, communicating decisions and helping to resolve work related matters.
Processed 350+ vendor invoices monthly for processing and potential errors in need of correcting.
Strategic Acquisitions Inc., Agoura Hills, Ca.
Acquisitions Coordinator, 2006 – 2018
Helped manage daily operations of busy property acquisitions department within one of the largest buyer in distressed assets in Southern California.
Led from inception to completion of company owned web-based auction tracking system.
Once tracking system became a reality, managed all aspects of functionality afterwards
Cross-trained employees to maximize performance, promote flexibility and boost employee retention.
Year after year, became one of the top buyers of real estate within the company.
Helped with growth of an expanding company from 30 employees to a 150+ in a span of less than one year.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Managed all property insurance for purchased assets.
General Studies- Diploma
Trinity Lutheran Jr./Sr. High, Reseda, Ca.
MS Office Suite