Manager Engineer
Resume:
Michael A. Holstein
*********@***.***
QUALIFICATIONS SUMMARY
Successful executive, consultant and entrepreneur. Founded, built and sold Proteon Software a cloud hosting company with over 140 clients in 34 countries. IT Program and Agile consultant directing and leading transformational programs for multiple fortune 500 companies. IT Architect with extensive practical knowledge of enterprise and cloud/hybrid application modernization.
Process/Methodology Budget/Teams Leadership
Release Management
MS Project, Clarity
LEAN Six Sigma
Project Budgets
Program Budgets
Gather /Refine Estimates
Executive Presentations
Business Plans
Project Audits/Reviews
Agile
SCRUM
LeSS
Jira & Trello
Create/Manage Budget
Labor, HW/SW Invoices
Forecast vs. Actuals
Team Size Managed
Facilitate Meetings
Organization Change
Management
Instructional Design
CERTIFICATIONS / EDUCATION
• Certified PMI Project Management Professional
(PMP)
• Senior Agile Coach / SCRUM Master
• Founding member Gartner High Availability Best
Practices Group
• Certified Master Facilitator (E&Y)
• The Ohio State University BS. Computer and
Information Sciences (CIS)
• Microsoft Certified Systems Engineer (MCSE)
• LEAN Six Sigma Black Belt
• ITIL Management Master
• SCRUM, LeSS, SAFe
PROFESSIONAL EXPERIENCE
Dark Rhino Security Chief Success Officer 07/2019 - Present
• Responsible for all aspects of client service & delivery.
• Implemented Release Management Process and Agile best practices.
• Lead SOC 2 Type 1 certification.
• Started Governance, Risk and Controls (GRC) practice.
• Lead Identity Access Management program (IAM).
Proteon Software Founder/CEO 04/2005 – 07/2019
• Founded Proteon Software in 2005 with a primary focus on cloud development and hosting using Agile best practices.
• Grew to over 140 clients in 34 countries.
• Business expanded to add; mobile app development, Agile transformation coaching, Program/Release Management, Infrastructure Management, and strategic & executive consulting.
• Successfully exited in July 2019.
JP Morgan Chase Agile Transformation 07/2017 – 07/2019
• Lead and mentor business units through Agile transformation. Extensive use of SCRUM, LeSS, DevOps, OCM, ABA, Etc.
• Senior transformation consultant on a small team responsible for worldwide JPM Chase Agile transformation
• Implemented over 30 successful Agile releases.
A&R Creative Group Mobile App Development 07/2017 – 07/2019
• Developed LazyBird NowTM an Uber Eats like mobile application for exclusive restaurants.
• Enabled dedicated brand experience for patrons.
• Saved substantial cost over using several commercial services at once. Columbus SMRT Cities Web, AI & ML Product Development 07/2017 – 08/2019
• Created Smart Columbus (SMRT) initial roadmap for success.
• Developed and released smartcolumbusos.com.
• Advised on program goals, RFP, and vendor selection. Scotts Miracle-Gro Open Source Cloud Development 01/2016 — 07/2017
• Managing Consultant implementing Agile Release Management best practices in Marketing and IT organizations.
• Redeveloped and modernized 13 major sites to open source Drupal. Supported $3.5B revenue. Project Management Institute Product Development & Cloud Infrastructure 06/2012 — 06/2016
• Modernized websites and added custom mobile apps for PMI Chapters across the world.
• Customized solution to integrate with PMI World HQ in Philadelphia.
• Developed and implemented worldwide Web Services API’s.
• Guest speaker at PMI Conferences.
• Supported over $500MM in business and 2MM membership. JPMorgan Chase Bank Infrastructure Management 11/2007 — 06/2012
• Senior Consultant managing $35B acquisition and integration of Bear Stearns Inc. IT Assets after JPMC purchase during housing financial crisis of 2008. Performed comprehensive IT Asset and Risk assessment for merger of Bear Stearns data centers into JPMC Infrastructure
• Program Consultant for $65M project to modernize and migrate the datacenter of JPM Chase holding company Retirement Planning Services (RPS) into JPM Chase technology infrastructure. Over 600 servers were integrated on time and on budget. Project spanned multiple systems (Unix, Z90, Windows). All servers virtualized (VMWare, Solaris OS 10 Zones)
R.Dorsey + Company Strategic Consulting 06/2006 — 11/2007
• Strategic IT Consulting with specialization in Program/Release Management, Enterprise Architecture, IT Technology Assessments, ITIL/ITSMF Process and IT Operations, Custom Process Development.
• Designed high level solutions for application and infrastructure teams to use as their guide for implementation of large scale systems into the AEP Operating environment. Mediu LLC Director of Delivery 06/2005 — 06/2006
• Defined Project Management (Agile) processes and Project Release Process. Built corporate PMO.
• Modernized and migrated legacy on premise Genesys CTI application to cloud centric product.
• Defined Program Management Office for Designer Shoe Warehouse. Program was a $1 Billion startup of the web- based online DSW customer experience.
• Executive Agile Coach / SCRUM Master for corporate wide Oracle ERP system integration for McGraw Hill books. Gartner Group Enterprise Systems High Availability Practice 01/2002 — 02/2005
• Founding member HA Best Practices Group.
• Analyzed large data centers and critical enterprise systems for High Availability, BC/DR, and Resiliency. Nationwide Enterprise 06/1996 — 06/2005
• Manager responsible for development and integration of project management methods across all business units
(5000 FTE). Developed corporate project management and advanced software development standard processes and deliverables.
• Senior Consultant responsible for the definition and implementation of processes throughout Nationwide.
− Created and deployed the ITIL Configuration Management Process
− Created ITIL Based Release Management Process for Project $200 Million rewrite of corporate Finance Systems
− Created and implemented process for managing corporate storage
• Program Manager responsible for strategy, operations, and architecture across Nationwide Enterprise eCommerce technologies.
− Implemented infrastructure for Nationwide holding company of over $500 Million in annual revenue. The infrastructure was over 40 Unix and Windows 2000 server systems in a DMZ architecture. Project was on time and on budget.
• Division Manager. Released Shared internet infrastructure for Nationwide holding companies and affiliates. System involved fully load balanced geographically dispersed infrastructure implemented in Solaris and Windows. Managed over 30 FTE responsible for development and delivery of strategic projects:
− Manager responsible for eCommerce Infrastructure of site containing 150 servers running MS Windows 2000.
− Managed team of 21 FTE to develop eBI business intelligence strategy and reporting system for nationwideinsurance.com.
− Managed team to develop eCRM strategy and system for eMail Management, universal contact queuing, and contact routing. Project involved over 30 resources. Won worldwide award from vendor for best enterprise integration.
Metatec Senior Engineer and Data Architect 06/1993 — 06/1996
• Developed corporate quality assurance methodology
• Developed advanced multimedia CD-ROM software titles for the Windows and Mac operating systems.
• Systems were developed in a variety of languages from C, C++, Visual Basic, and Asymetrix Toolkit.
• Participated in multiple patented projects.
OCLC Systems Engineer 1985 — 1993
• On team that wrote software development methodology and “C” programming manual
• Developed and maintained 26,000 user, worldwide eMail system.
• Re-wrote and upgraded global Inter-Library loan system (ILL). TECHNICAL EXPERTISE
Application Development Methods: Agile, Scrum, Less, SAFe, Concurrent Engineering, OOA & OOD, IBM OOTC, Extended Relational Analysis, Structured Analysis, Structured Design, Freidman Quality Review. Technologies: Open Systems, OpenCloud, IASS, SAAS, PAAS, AWS, Azure.
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