Kyle Tedder

*** * ****** **, ** *****

ader2e@r.postjobfree.com 210-***-**** https://www.linkedin.com/in/kyle-tedder-b88511137/

Recent Business graduate with a focus on business management and small business entrepreneurship. Participated in the Leadership Walton Program which provided a unique blend of academic, leadership and career development opportunities. Received individualized coaching to achieve targeted technical and professional skills. Gained experience by working for some of the largest companies in their industries.

Skills : Collaboration, Problem Solving, Adaptability, Critical Thinking, Strong Work Ethic, Handling Pressure, Conflict Resolution

EDUCATION

University of Arkansas, Sam M. Walton College of Business Fayetteville, AR

Major: Management Major with a Concentration in Small Business and Entrepreneurship Graduation Summer 2020

Scholarships: New Arkansan Non-Resident Tuition

Relevant Coursework: Selling and Sales, Intro to Marketing, Strategic Management, Entrepreneur/ New Venture, Leadership, Organizational Change, New Product development, Data Analysis, Business Information Systems, Managing People and Organizations, Accounting 1, Accounting 2, Business Foundations, Hospitality, Principles of Finance, Intro to Supply Chain, General Psychology

EXPERIENCE

Tyson Foods, Inc. Springdale, AR

IT Service Desk Technician February 2019- February 2020

Provided technical assistance to internal employees by phone or in person

Answered over 60 calls daily for support services-trouble shoot and fix computer problems

Trained new employees on software and computer systems

BNSF Railway Bentonville, AR Technical Support Analyst May 2019- November 2019

Removed and installed data from end user’s computer

Removed and replaced hardware and software systems

Problem solved technical errors for end users

Collaborated with internal employees to address IT needs

3M Nevada, MO

Contractor-Telecommunications Installer June 2019- June 2019

Assembled and installed 950 VOIP systems

Demonstrated critical thinking and adaptability to address on site problems

Installed wire management system

Lowes Flower Mound, TX

Retail Sales Specialist and Customer Service June 2018- August 2018

Assisted customers with making a selection for both special order and in stock items

Informed customers about products as well as loyalty and reward programs

Provided product demonstrations

Worked independently, easily transitioned to multiple departments including cashier

Provided customer support by phone and in person to address complaints and questions relating to products

Southwest Shade Solutions Colleyville, TX

Independent Contractor March 2015 – September 2018

Trained and educated customers about the product to build customer confidence and satisfaction

Product installation and training

Problem solved issues that arose during installation process

Bahama Bucks Frisco, TX

Shift Leader March 2015- August 2015

Promoted to lead shift supervisor in a short time

Supervised 5-8 employees

Conflict resolution for employees and customers

Performed all job duties (receiving manifests, verified daily sales/receipts, point of sale, open/close store)

Personal Lawn Care Flower Mound, TX

Owner June 2010 – August 2015

Attention to detail and quality work

Generated repeat customers based on workmanship

Developed rapport with customers creating a reputation of trust

OTHER SKILLS & INTERESTS

Computer: Microsoft Applications (Excel, Word, PowerPoint), SAP

Interests: Mountain biking, backpacking, running, and ice hockey (elite player, travelled U.S. to play in tournaments)

Fayetteville Animal Shelter Volunteer Fayetteville, AR

Hounds Around Town September 2016 – 2020

Getting dogs out in the community to increase visibility and reduce cage stress

Other Affiliations: Entrepreneurship Club, Real Estate Club, Social Entrepreneurship

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