Diana De Castro (CEI BASIC - Certified)

Home Address: Punggol Walk, Singapore 822212

Contact No. (+65) 9451 3320

Email Address: adeqyu@r.postjobfree.com

Educational Attainment:

Professional Certificates Certificate of Employment Intermediaries (CEI BASIC) Certified

2017- Singapore

Basic Certificate in Human Resource Management (2015)

SHRI ACADEMY (Singapore Human Resources Institute)

(with Certificate of Commendation for Achieving Academic Excellence)

Featured in SHRI’s Human Capital Magazine July-September 2015 issue

Modules include:

Employee Resourcing and Contracts of Employment

Managing Human Resource and Payroll Administration

Managing the Workplace Environment: Employee/Industrial Relations

Tertiary Bachelor of Arts Major in Psychology (2004)

Philippine Christian University

University Student Government Scholar (2002 to 2003)

Manila, Philippines

Career Objective

To be able to work in another company where I can fully utilize my knowledge & skills to gain personal growth while helping the company/organization at the same time.

Professional Experience

Recruitment Consultant / Consulting Specialist

Transcendent Business Services Pte Ltd (Human Resource Consulting Agency)

May 2018 - present

Job Responsibilities:

Providing professional consultation regarding employment market and practises to both jobseekers and clients, specialising in fashion/beauty/ /luxury retail industry, food and beverage and FMCG.

Handling accounts for Mark & Spencer's, Royal Sporting House/Lacoste, The Body Shop Singapore, Mikimoto l, SASA Cosmetics, MR D.I.Y, TTI Electronics etc.

In charge of Permanent roles, from junior to senior retail & office based positions: Beauty Advisors, Senior/Sales Associates, Promoters, Marketing Assistant, Senior/ Brand Executive, Assistant /Senior Marketing Managers etc.

Build strong relationship with existing clients by understanding their recruitment process and forecastTo execute recruitment functions like advertising, short listing, profiling of resumes, face to face with jobseekers, understanding the specific requirements of both clients and candidates

Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programme

Key Achievements:

Certificate for Achieving Outstanding Sales 2019

Top Sales - Highest Monthly Sales/ Billing for the month of March, May June, July, October 2019

Top Sales - Highest Quarter Sales/Billing for 3rd and 4th Quarter (August and Dec 2019)

Recruitment Executive

Success Human Resource Centre Pte Ltd - (Human Resource Consulting Agency)

January 2018 - March 2018

Conduct phone screens, full recruiting cycle including sourcing, interviewing presenting and closing qualified candidates (permanent, Tem and contract positions)

Screening of suitable candidates through advertisement, job portals etc.

Update job postings in jobstreet, jobscentral, facebook and Data Mining Recruit(DM Recruit),

Editing of candidate's resume according to client's requirements and provide summaries of candidates to managers & directors.

Updating candidates profile into Data Mining Recruit System

Reason for leaving: the company did not registered my CEI license

Assistant Vice President - January 2015 to January 2018

Regional Marketing Manager - July 2008 to December 2014

Eternal Youth - Singapore (Import & Export Industry)

Marketing & Sales

Analyzing potential strategic partner relationships for company marketing

Skillfully executing each phase of the marketing process from sourcing partners to closing the deal

Research and analyze current market opportunities to optimize marketing strategy internationally

Working closely with overseas counterparts to develop coordinated strategies and programs

Carried out sales management and regional marketing of health food supplement

Appointing suitable Distributors/ Franchisees for our company, to export, and distribute health food supplements

products from Singapore to Asian Region

Managed Advertisement, writes and edits contents for marketing materials, coordinates with IT for the company website, e-Marketing, application/renewal of domains.

Establish and manage long lasting relationship with the clients

Provided customer relationship management,conducts Product Training, Sales Flow Process for the Sales Department

Conceptualized and implemented activities and projects for marketing of products.

Responsible in the arrangement of contract/MOU, training and business trips for the Call Center trainees/owners

Liaise with Delivery, Purchasing & Logistics Department.

Handles variety of communication task assigned, drafting /editing documents

and correspondence for the Chairman of the company.

HR General Administration & Accounts

Handle end-to-end recruitment process including advertising, sourcing, screening and interviewing

of candidates

Administration, Application, Renewal & Cancellation of work pass (TEP, S-Pas & E-Pass) for foreign employees to ensure legality of their employment

Coordinates with Ministry of Manpower(MOM) for work pass related issues

Responsible for the proper maintenance of all employees’ files

Provide support in payroll activities including calculation of commissions, allowances and incentives

Assist in the review, implementation and compliance of HR policies/procedure and statutory regulations

Ensure timely and accuracy of daily and monthly end closing and reporting of accounts

Prepare tax computation and annual tax filing for Sole Proprietorship and financial report compilation

Submits Accounting reports to an Accounting Firm for Tax Filing of Private Limited Company

Attend to queries from clients, auditors and relevant government authorities

Perform periodic financial closing procedure and ensure timely submission of financial reports

Ensure compliance with statutory and regulatory requirements of Agri-Food & Veterinary Authority of Singapore(AVA) and Accounting and Corporate Regulatory Authority (ACRA) and other related documents

other ad-hoc duties assigned

Human Resource Assistant/Generalist -Recruitment, Compensation & Benefits Administration

Pancake House, Inc. (Head Office) - Makati City, Philippines (Food & Beverage Industry)

October 2006 – April 2008

Received “Certificate of Recognition as Head Office Employee of the Month for the month of October 2007

Job Responsibilities:

Administering Psychological examinations and Test Interpretation for all levels

Sourcing of Applicants to fill-up the job vacancies for both Company Owned, Joint Venture and Franchise outlets and Head office positions

Prepares and updates employee’s confidential files, monitoring of requirements of newly hired employees.

Preparation and discussion of contracts and other matters concerning deployment of newly hired employee

Responsible in monitoring of contractual, probationary and regular employees performance appraisal

Updates Headcount / manning of employees, all head office and store operations

Explains the organizations employment policies and refer qualified applicants to the employing officials

Processing of benefits entitled to regular employees such as government mandated benefits, vacation

and sick leaves, maternity and bereavement leaves, Health and Life Insurance

Assist HR Supervisor in hiring and staffing procedure and some necessary actions.

Coordinates with Director, Payroll Manager, and conducts payroll for trainees.

Responsible in processing work and health permits for soon to open branches

Maintains process of clearance of separated employee

Requisition, Ordering and monitoring uniform for soon to open stores.

Human Resource Assistant- Recruitment & Labor Relations

Market Strategic Firm, Inc. (SM SUCAT) - Philippines (Department Store-Retail Industry)

June 2006 – September 2006

Job Responsibilities:

Conducts initial screening of applicants and in- depth interviews

Responsible in handling documentation for company orientations and deployment

Attends Job Fairs and accomplishes reports

Checks, verifies and consolidates HR reports (manpower planning) and updates HRIS

Coordinates with the department managers for the deployment of applicants

Coordinator – Recruitment and Payroll Administration

Corporate Visions, Inc. - Makati, Philippines (Human Resource Consulting Agency)

July 2004 – March 2006

Job Responsibilities:

Assist in conducting interviews and endorse applicants to the client for deployment

at SHARP PHILIPPINES (Head office)-ALABANG

Conducts orientation and assists newly hired employees in signing contracts and other documents

Coordinates with the department managers for the deployment of applicants

Prepares and collate Daily time record during cut-off period to the assigned accounts.

Handling complaints and concerns of the assigned workers.

Student Trainee (On the Job Trainee) June 2003 – August 2003

PHILIPPINE NATIONAL BANK (PNB-Head Office)

Paird Payroll Unit, Training Division

Completed 120 Hours Office Practicum with a rating of 97.17% (OUTSTANDING)

Personal Particulars

Birthdate: 20 October 1983

Nationality: Philippines

Marital Status: Single

Availability: 1 month notice

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