Manager Management
Resume:
KRISTOFFER L. SEACHON
adeqyj@r.postjobfree.com/092********
PROFILE SUMMARY
● HR/Recruitment professional who has over 15 years of experience with recruitment.
● Senior Recruitment Manager at Ammex, I partner with internal clients and the senior management for Shared Services, Technology & Operations requirements, develops and manage different channels of recruitment to keep the cost of hiring at the minimum level, and identifies and develops recruitment consultants to partner the team in hiring targets. Here, he is reporting to their Global Head.
● I have experiences with startup and shared services, where he handled different industries like BPO, Non-BPO, hospitality, Transportation and Logistics, Banking and Financial, ITO industry, Corporate, and Volume Recruitment.
● Skills include:
• Supervisor Certification, LEAP Member
• Vendor Management POC
• Six Sigma Yellow Belt Certification
• Certified Lead Technical Recruiter
• Certified Technical & MPI/DDI (MatchPoint Interviewer)
• TeleTech Kuala Lumpur assignment (launch, sourcing & implementation)
• Core team member of Teletech-Cainta (launch, sourcing & implementation)
• Created ER& LR processes for Sitel (Wynsum Site) Philippines
• 100 % completion rate of Business Support & Agent Hiring requirements
• Performance Management of Direct Reports
• Created processes for Near Hire Training & Essential Requirements
• Created Vendor Management reports and guidelines
• Created multiple comparative studies and account profiling (TACPOC)
● Graduate of Bachelor of Science in Psychology at Centro Escolar University PROFESSIONAL EXPERIENCE
Senior Recruitment Manager
Ammex iSupport Corporation
January 2018 – Present
● Partners internal clients and the senior management for Shared Services, Technology & Operations requirements
● Interface with the shared services and operations teams frequently and maintain an excellent relationship with them;
● Conducts end to end recruitment process; Empower and guide multiple stakeholders
● Develop and manage different channels of recruitment to keep the cost of hiring at the minimum level
● Identify and develop 4-5 recruitment consultants to partner the team in hiring targets
● Develop a strong relationship with the Operations and Shared Services team
● Design and improve the recruitment process that also includes process improvement
● Identify and implement novel methods of recruiting and sourcing
● Develop strategies to proactively meet hiring targets
● Develop an environment that provides motivation and development opportunities for the team
● Performance Management of direct reports
● Initiates Vendor management process
● Recognize and reward performance and ensure welfare measures are carried out
● Responsible for updating and sending the manpower report to the Management team
● Ensure compliance of recruitment rules / policies of Wells Fargo Philippines
● Ensure all pre-recruitment reference checks are completed before the offer is made and onboarded
Senior Manager - Talent Acquisition Department
CSSCorp
May 2015 – January 2018
● Partners internal clients and the senior management for Shared Services, Technology & Operations requirements
● Interface with the shared services and operations teams frequently and maintain an excellent relationship with them;
● Conducts end to end recruitment process; Empower and guide multiple stakeholders
● Develop and manage different channels of recruitment to keep the cost of hiring at the minimum level
● Identify and develop 4-5 recruitment consultants to partner the team in hiring targets
● Develop a strong relationship with the Operations and Shared Services team
● Design and improve the recruitment process that also includes process improvement
● Identify and implement novel methods of recruiting and sourcing
● Develop strategies to proactively meet hiring targets
● Develop an environment that provides motivation and development opportunities for the team
● Performance Management of direct reports
● Initiates Vendor management process
● Recognize and reward performance and ensure welfare measures are carried out
● Responsible for updating and sending the manpower report to the Management team
● Ensure compliance of recruitment rules / policies of Wells Fargo Philippines
● Ensure all pre-recruitment reference checks are completed before the offer is made and onboarded
Recruiter 3 (Assistant Manager) - Human Resources Department Wells Fargo
April 2012 – April 2015
● Coordinator for internal clients and the senior management for Shared Services, Technology & Operations requirements
● Interface with the shared services and operations teams frequently and maintain an excellent relationship with them;
● Conducts end to end recruitment process; Empower and guide multiple stakeholders
● Develop and manage different channels of recruitment to keep the cost of hiring at the minimum level
● Identify and develop 3-4 recruitment consultants to partner the team in hiring targets
● Develop a strong relationship with the Operations and Shared Services team
● Design and improve the recruitment process that also includes process improvement
● Identify and implement novel methods of recruiting and sourcing
● Develop strategies to proactively meet hiring targets
● Launch Support hiring and on boarding process for Wells Fargo
● Develop an environment that provides motivation and development opportunities for the team
● Introduce initiatives for team development and career planning
● Support and empower stakeholder/client in line with Talent Acquisition process
● Recognize and reward performance and ensure welfare measures are carried out
● Responsible for updating and sending the manpower report to the Management team
● Ensure compliance of recruitment rules / policies of Wells Fargo Philippines
● Ensure all pre-recruitment reference checks are completed before the offer is made and onboarded
Sr. HR Specialist - Human Resources Department
Maersk Global Service Center
2010 – 2012
● Single point contact for internal clients and the senior management for all hiring requirements
● Interface with the sales and operations teams frequently and maintain an excellent relationship with them
● Develop and manage different channels of recruitment to keep the cost of hiring at the minimum level
● Identify and develop recruitment consultants to partner the team in hiring targets
● Develop a strong relationship with the operations and sales team
● Design and improve the recruitment process
● Identify and implement novel methods of recruiting
● Develop strategies to proactively meet hiring targets
● Manage a team of recruiters with respect to their assignments
● Develop strong inter-personal relationships with the team
● Coach, counsel, train team members
● Develop an environment that provides motivation and development opportunities for the team
● Introduce initiatives for team development
● Support and develop direct reports in their work
● Recognize and reward performance and ensure welfare measures are carried out
● Responsible for updating and sending the manpower report to the Management team
● Ensure compliance of rules / policies of Maersk GSC while recruiting personnel
● Ensure all pre-recruitment reference checks are completed before the offer is made HR Team Leader (Supervisor) - Human Resources Department Sutherland Global Services
2010
● POC for Internal Recruitment & LEAD Certification
● Tracks Weekly & Monthly Expenses for Department
● Performance Management System POC
● People Soft POC for Program HR (Manila)
● 201 Management & Internal Application POC
● Oversees recruitment process flow and audits recruitment documents
● OIC for Vendor Management.
● Coordinates Employee Engagement activities
● Creates monthly creation of scorecards
HR Generalist – Human Resources Department
Sitel Philippines
2009
● Generates weekly & monthly Vendor Management report
● Tracks Weekly & Monthly Expenses for Department
● Coordinates with Vendors regarding employee engagements
● Account Management for 11 accounts totaling up to 2,500 employees
● OIC for Vendor Management.(Supplier Accreditation, Contract Management, Purchasing, Insurance/Claims)
● HR General Functions (Data Management, ER/LR and Compensation & Benefits)
● Facilitates/Attends Monthly Business Review, Attrition/Retention Reviews & FGDs
● OIC for Internal Recruitment (Conducts interviews, testing and screening of applicants)
● Staff development/Guides or Mentor Employees & HR Staff /Manpower Planning & time sheet approval
● Conducts Exit interviews for Supervisors & Managers
● Attends Weekly ManCom for the Site
● Facilitates / Assists in labor relations and admin hearings
● Creates annual performance reviews & monthly creation of scorecards
● Generates Attrition & HR Weekly Reports for Sitel Philippines
● Conducts Client Visits, Job Offer, Technical Interview, Orientation and Seminars. Talent Acquisition Specialist (Supervisor) – Talent Acquisition / Human Capital TeleTech CMC
2005 – 2009
● Generates weekly & monthly Vendor Management report
● Tracks Weekly & Monthly Expenses for Department
● Coordinates with Vendors regarding employee engagements
● Account Management for 11 accounts totaling up to 2,500 employees
● OIC for Vendor Management.(Supplier Accreditation, Contract Management, Purchasing, Insurance/Claims)
● Conducts interviews, testing and screening of applicants
● Handled 6-8 subordinates and is the lead technical recruiter of the site
● Staff development/Manpower Planning & time sheet approval
● Coordinates Ramp Plan & Hiring Process
● Generates comprehensive reports for Talent Acquisition
● Assists in employee related matters and events
● Creates annual performance reviews & monthly creation of scorecards
● Generates Talent Acquisition Sourcing Report for TeleTech-Cainta
● OIC for Near Hire Training Program
● Job Fair Coordinator and OIC for Vendor Management EDUCATIONAL BACKGROUND
● Bachelor of Science in Psychology
Centro Escolar University
2002
Contact this candidate