Front Office & Sales officer

NOURA ELYOUBI

Fareej Bin Mahmoud, Doha, Qatar

Date of Birth: 18/02/1990

Marital status: Single

Phone: +974********

Email: ******.*****@*****.***

CAREER OBJECTIVE

To use my experience and skills on a company that delivers excellence, that encourages its staff to use their personal attributes and qualifications to achieve their goals within the company’s framework.

Personal Qualities:

Initiative, stress

tolerant and

generous

Performance and

customer oriented

Cultural awards with

good interpersonal

skills

Willingness to learn and

task focus

Outgoing,warm and

friendly

Team worker and

Multi-skilled

Good attractive

personality

Excellent communication

skills

Smart and balanced Ethnic and good

moral

Time management

skills

Empathy and Tenacity

Physically Fit

Experienced in

working with

multinational team

Mentally calm and

sound

Always well groomed

PROFESSIONAL EXPERIENCE:

March 2017 to June 2019: Worked as Sales Associate for Victoria Secret

Handling premium customers, working under pressure and brand standards.

Working in shifts and also adhering to company policies and terms.

Helping in the cashier.

Checking and maintaining visuals of the store and adjusting products according to the sizes and brand sub type.

Helping in brand delivery and visual merchandising team whenever required. Oct 2016 to Feb 2017: Sales Advisor: Call Center, Meknes

VIP customer service.

Providing exceptional guest services during the sales call to take orders.

Effectively communicate with both customers and management.

Up-selling all the items and push to close the deal with customers.

Perform other tasks assigned by supervisor or manager. ACADEMIC QUALIFICATIONS:

IGMA SCHOOL Institute

Certificate in Front Office Agent :2015 - 2016

Cabin crew certificate :2014 - 2015

Diploma in Travel Agency

OFPPT, Meknes :2014 - 2016

Bachelor Degree in physics

University Of Science :2011- 2014

High School : 2010 - 2011

KEY COMPETENCIES SKILLS:

Strong Computer Skills including knowledge of Word, Excel and Power Point.

Friendly and helpful, high energy levels.

Able to stay calm and focused under pressure.

Willing to work on shifts, including weekends and nights.

Arabic,French,English speaker

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