CURRICULUM VITAE

MR. BIJAYA PARAJULEE

Contact no. +974-****-****,

Email : adeqtx@r.postjobfree.com,

Skype: bijaya.parajulee

Doha, State of Qatar

DATE OF BIRTH : 16-06-1978

NATIONALITY : Nepalese

MARITAL STATUS : Married

ABOUT ME

Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skill set to help promote your corporate mission and exceed teal goals. Extremely motivated and passionate in whatever I choose to do. Strong interpersonal and communication skills and know how to handle and deal with different kinds of people and circumstances. Equally effective working independently and in cooperation with others. WORK EXPERIENCE

A. IRC COORDINATOR – INTERNATIONAL RELATIONS CENTER, DOHA BANK, QATAR

(February 2015 – July 2020)

1. Customer Service - Handling customers visiting IRC, information regarding Doha Bank all range of product and products offered for correspondent banks / institute of expatriate home country. Account opening and related services, cross sale of products, educating customer regarding the alternate channel services available and rest customer services issues etc 2. Account opening - Required to provide the basic information requested by the customer regarding the DB products. Required to check the completed A/c opening forms and related documents KYC / AML and World Checks, as per the guide lines provided, process the world check report, obtain the Head – IRC’s approval, open the account in core banking system, generate the check report and submit the form along with relevant documents to the Main Branch on the same day. Ensure to arrange to fund these accounts on the date of opening. 3. Selling and cross selling of Doha Bank products and products offered by correspondent bank / institutes.

4. Liaison with IRC sales staff regarding customer services, regulatory requirement, smooth operations and deliveries to customer, opening of joint accounts for Doha Bank and cross sale of third party and investment products in Qatar as well as in the country of origin of expatriate. 5. Liaison with deferent departments of Doha Bank for customer’s requirement of other products and services, timely opening of account, obtaining Credit Cards and Loan products and arrangement for speedy deliverables.

6. Maintaining Monthly Department MIS for the business generated by Correspondent Bank / Institute and submission of timely report to Management and maintain Consolidated Daily Business Reports for each Correspondent Banks and Progress Repots etc. 7. Coordinate the Promotional activities arrange by Department and IRC sales staff and participate and coordinate/arrange the other events related to IRC ex: MOU Signing Ceremonies, any other meeting with correspondent bank or visiting banks etc. 8. All administrative support to IRC sales staffs for their sales and after sales services to customers.

9. Marketing E-remittance customers through emailer/callings/SMS to promote online E- remittance

B. BRANCH MANAGER – CITIZENS BANK INTERNATIONAL LIMITED, NARAYANGADH, CHITWAN (May 2011 – January 2015)

Managed overall branch which includes:

1. General management of the branch by leading the operations, marketing, administration, customer service, human resource, retail lending and business lending team. 2. Providing effective customer service, proper staff management and business development 3. Analysis of credit proposal received from the customer. 4. Perform interviews, site visit, means market studies to support no. 3 above as well as to monitor the existing loan accounts.

5. Preparation of Credit Facility Requests for Corporate, SME and Retail Lending for new as well as existing customer in qualitative manner keeping risk factor at minimum level. 6. Keep abreast of credit risk, profitability and administration. 7. Monitor and follows-up on business targets/objectives assigned to the staffs and ensure that they are achieved.

8. Supervision of the departments under operation area in accordance to bank's policy, guideline and Central Bank directives.

9. Dealing with everything from security issues, such as opening the vault in the morning or locking it at evening/night.

10. Verifying customer signature, balance availability and validity of transactions before payment is made.

11. Timely evaluation of staff performance working in the branch. 12. Reporting to management regarding performance of the branch C. CUSTOMER SERVICE REPRESENTATIVE - DOHA BANK, HEAD OFFICE, DOHA, QATAR

(April 2010 – May 2011)

Managed overall operations of International Relations Centre which includes: 1. Handling expatriate customers visiting IRC and providing them the information regarding Doha Bank all range of products and products offered by its corresponding banks. 2. Selling and cross selling of Doha Bank products and products offered by correspondent banks.

3. Recovery of brokerage charges for Doha Brokerage and Financial Services (Associate of Doha Bank) for the trading done by NRI customers from Qatar. 4. Preparation and record keeping of monthly MIS report and Business Objects reports of the department for management convention.

5. Monitor and follows-up on business targets/objectives assigned to the E-Remittance Foreign Representative and ensure that they are achieved.

6. Coordinates with E-Remittance Foreign Representatives and other branch section to meet customer-banking requirements and ensure that quality & efficient customer services are delivered.

7. Coordinate the promotional activities arrange by Department and Correspondent Banks and participate and coordinate/arrange the other events related to IRC, i.e. MOU Signing Ceremonies.

8. Making STP arrangements with correspondent Banks and implementation of services with support of IT Department.

9. Offering Doha Banks range of products and services to expatriate customers as required by them through International Relations Centre.

D. ASST. RELATIONSHIP OFFICER – NABIL BANK, BHAIRAHAWA BRANCH, NEPAL

(March 2009 – April 2010)

Managed overall operations of the branch which includes: 1. Analysis of credit proposal received from the customer. 2. Perform interviews, site visit, means market studies to support no. 1 above as well as to monitor the existing loan accounts.

3. Preparation of Credit Facility Requests for Business Bank and Retail Lending for new as well as existing customer in qualitative manner keeping risk factor at minimum level. 4. Penetrate viable lending segment to enhance lending volume of branch. 5. Monitoring closely the expired and irregular loan accounts and make necessary follow-ups to settle them.

6. Ensure proper documentation procedures pertaining to the security of the credit facilities. 7. Keep abreast of credit risk, profitability and administration. 9. Administer repayment of the loans, Insurance Policies, facility tenure. Market & venture prospective & potential customers.

E. INCHARGE CREDIT & MARKETING – NABIL BANK, NARAYANGADH BRANCH, NEPAL

(Oct 2007 – March 2009)

Managed overall operations of the branch which includes: 1. Supervision of the departments under operation area in accordance to bank's policy, guideline and NRB directives.

2. General management of the branch by leading the operations, marketing, administration, customer service, human resource, retail lending and business lending team. 3. Analysis of credit proposal received from the customer. 4. Perform interviews, site visit, means market studies as well as to monitor the existing loan accounts.

5. Preparation of Credit Facility Requests for Business Bank and Retail Lending for new as well as existing customer in qualitative manner keeping risk factor at minimum level and loan perform as loan administrator of the branch.

6. Delivery & implementation of decisions in light of the information reflected through financial. 7. Monitoring closely the expired and irregular loan accounts and make necessary follow-ups to settle them.

8. Customer service quality and cash management of the branch. 9. Officiated as Branch Manager during leave/ absence of Branch Manager. F. ASST. RELATIONSHIP OFFICER, NABIL BANK, PHC BRANCH, NEPAL

(May 2007 – Oct 2007)

Managed entire Credit & Marketing functions of the branch which includes: 1. Analysis of credit proposal received from the customer. 2. Perform interviews, site visit, means market studies to support no. 1 above as well as to monitor the existing loan accounts.

3. Preparation of Credit Facility Requests for Business Bank and Retail Lending for new as well as existing customers in qualitative manner keeping risk factor at minimum level. 4. Penetrate viable lending segment to enhance lending volume of branch. 5. Monitoring closely the expired and irregular loan accounts and make necessary follow-ups to settle them.

6. Preparation of internal and external reports (Credit Reports and Reports to NRB, Central Bank of Nepal)

7. Ensure proper documentation procedures pertaining to the security of the credit facilities. 8. Keep abreast of credit risk, profitability and administration. 9. Administer repayment of the loans, Insurance Policies, facility tenure. Market & venture prospective & potential customers.

G. DEPUTED TO DOHA BANK - DOHA, STATE OF QATAR (May 2005 – May 2007) i) Corporate & Commercial Banking Department

(May 2005 – July 2006)

1. Conducting primary scrutiny of credit documentations. 2. Worked as a credit support staff for the Corporate and Commercial Banking Department. 3. Managing Credit Application and ensuring all required details are provided by the customer. 4. Ensure proper Documentation procedures pertaining to the security of the credit facilities. 5. Organizes mailing of credit inquiries to other banks. 6. Preparation of credit reports as required by department head. 7. Coordination with Risk Management Division on renewal of limits/input of limits and other items.

ii) International Banking Department

(July 2006 – May 2007)

1. Coordinates with E-Remittance Foreign Representatives and other branch section to meet customer-banking requirements and ensures that quality & efficient customer service is delivered.

2. Provide guidance & training to E-Remittance Foreign Representative. 3. Monitor and follows-up on business targets/objectives assigned to the E-Remittance Foreign Representatives and ensure that they are achieved. 4. Coordinate with Doha Bank Branches and ensuring E-Remittance transactions are processed within the policy guidelines.

5. Oversees the day-to-day functioning of Offline E-Remittance Marketing Team. 6. In-charge of Doha Bank Mobile Branches.

7. Coordinates with Offsite Locations in building E-Remittance business. 8. Maintaining good rapport and building relationship with the Nepali nationals working in various companies in Qatar.

8. Keep track and be updated about the scope, opportunity of the remittance business. 9. Correspondences with the existing correspondents for further increase of the business. H. ASST. RELATIONSHIP OFFICER, NABIL BANK, ALAU BRANCH, NEPAL

(Aug 2002 – May 2005)

Managed entire credit & Marketing functions of the branch which includes: 1. Analysis of credit proposal received from the customer. 2. Perform interviews, site visit, means market studies to support no. 1 above as well as to monitor the existing loan accounts.

3. Preparation of Credit Facility Requests for Business Bank and Retail Lending for new as well as existing customer in qualitative manner keeping risk factor at minimum level. 4. Penetrate viable lending segment to enhance lending volume of branch. 5. Monitoring closely the expired and irregular loan accounts and make necessary follow-ups to settle them.

6. Preparation of internal and external reports (Credit Reports and Reports to NRB, Central Bank of Nepal).

7. Ensure proper documentation procedures pertaining to the security of the credit facilities. 8. Keep abreast of credit risk, profitability and administration. 9. Administer repayment of the loans, Insurance Policies, facility tenure. Market & venture prospective & potential customers.

EDUCATION UNIVERSITY / BOARD

Bachelor’s Degree in Business Studies, 2002 Tribhuvan University, Nepal

Proficiency Certificate in Business Administration,1997 Tribhuvan University, Nepal

School Leaving Certificate, 1995 H.M.G. Board, Nepal TRAININGS : Risk Management & Basel II: Nabil Training School, Head Office, Kathmandu.

: Communication & Presentation Skills: Effective

Management Systems, Birgunj, Parsa.

: Diploma in Computer Science

(Ms-Windows, Ms-Word, Ms-Excel, Ms-PowerPoint,

Ms-DOS, PageMaker, Accman98, E-Mail and Internet,

Pivend Computer Center, Birgunj, Parsa)

SKILLS : Team Building

: Time Management Skill

: Computer Proficient

: Personnel Mentoring

: Result Oriented

: Customer Service

LANGUAGES : English, Hindi, and Nepali

HOBBIES : Team Work, Music, Photography, Traveling.

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