Gina E. Roflo
Bldg. ** Flat *, Ibn Al Arqam Street
Doha Qatar
Mobile no: +974********
Email: **********@*****.***
OBJECTIVE
Seeking a position that can provide a steady growth and learning opportunity and utilized my knowledge and skills. Given a chance I’ll prove myself worth.
EMPLOYMENT RECORD:
Waitress/Tea Girl/Receptionist
Sharaka Holdings
BOD 1st Floor
Building 202 Zone 14, Street 220
P.o Box 1108, Doha Qatar
December 09, 2018 - Present
●Greeting the staff/guest
●Serving hot beverages for the Sheikhs
●Preparing the hot and cold beverage of all the staffs/ guest.
●Maintaining the cleanliness of the pantry area and the office
●Taking order and serving coffee/tea for the guest in the conference room
●Checking/making sure of having enough supply in the pantry
●Preparing and serving the food (breakfast and lunch) of the CEO
●Cleaning the office (including dusting of the tables and chairs, removing garbages)
●Replenish the meeting rooms
●Receiving and delivering documents for the other floors
●Answering incoming and outgoing calls
●Preparing transmittal forms & Filing them in an organized manner for easy future reference & retrieval
Waitress/ Pantry Staff
Regency Halls / Al Bidda Tower
D Ring Road P.o Box 22253 Doha Qatar 14th Floor Legacy Pavillion, Supreme Committee Al Bidda Tower P.o Box 62022
Doha Qatar
December 31, 2015 - December 04, 2018
●Greet the guest/staff with a smile
●Assisting the guest
●Preparing table set up
●Taking the order's of the guest in the meeting rooms
●Checking/making sure of having enough stocks in the pantry
●Preparing the fruit bowls of the directors
●Making/serving them coffee/tea etc.
●Serving VIP guests in pavilion
●Doing clearance
●Preparing the stock supplies of each floors
●Preparing the lunch of the staffs
●Doing the coffee and tea set up
●Maintaining the cleanliness of the pantry area
●Cleaning/wiping the equipments like glasses, plates and cutleries
●Replenish the majlis area
Document Controller
Acerhomes Development Corporation
6th floor Summit Tower 1 Shaw Blvd, Mandaluyong City, Philippines
March 2014 - September 2014
●Recording, Tracking and safekeeping of important document/files for the company
●Storing soft and hard copies of documents for future reference
●Monitoring records of outgoing and incoming documents within the company
●Preparing transmittal forms & Filing them in an organized manner for
easy future reference & retrieval
●Preparing task related to but not limited to scanning, photocopying, printing, binding and filing of documents for the company
Cashier
Ninthgate Bar & Restaurant
G/F Bldg. cor. Macapagal St., Pasay City Philippines
January 2013 - February 2014
●Greeting the guest upon the arrival
●Promoting the menu of the day
●Counting money in cash drawers at the start of the shift to ensure that the amount is correct & that there is adequate amount needed
●Resolve customer complaints
●Answer customers questions & provide information on procedures & policies
●Responsible for the bill and payment of the guest
●Taking money in form of cash, credit card or checks
●Issuing receipts, refunds and credits to the guest
●Dispense correct change
●Calculate total payments received during a time period & reconcile with total sales
●Compute & record total sales
●Maintaining the cleanliness and neatness of the area
Receptionist/Massage Therapist
Azul Spa
37b, Centertown Bldg., Libertad cor. Esteban St., Mandaluyong City, Philippines
July 2010 - October 2012
●Greeting the clients
●Answer query of the customers
●Recording & Safekeeping of files
●Peform therapeutic massage for the clients
●Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries or wellness maintenance
●Delivering a variety of spa services (body treatments, massages, waxing, body scrub, manicure/pedicure) in a safe and comfortable manner
●Ensuring the satisfaction of the treatment of tge client
●Maintaining the cleanliness of the equipments and enough supply of the products used for the treatment.
Customer Relation Staff
Ben’s Entertainment City
M.V. Asia Star Cruises
Tanah Merah Ferry Terminal, Singapore
July 2009 - March 2010
●Greeting the guests
●Checking/asking the needs of the guest
●Taking orders
●Serving their orders
●Preparing the table set up
●Maintaining the cleanliness of the area
Brand Ambassador/ Sales Lady
Gaisano Department Store
Iligan City, Philippines
February 2008 – May 2009
●Work with customers with a cheerful & pleasant disposition
●Answers the customers questions or concerns related to the product
●Demonstrate good knowledge of the product
●Communicate & assist customers in any way possible and as the customers may require
●Deal with customers complaints professionally
●Provide product information
●Provide samples, coupons, informational brochures
●Sell product being promoted & keep record of sales
●Instruct customers in case of product alteration
SKILLS
●Computer literate (Ms Word, PowerPoint & Excel)
●Can work under pressure with minimal supervision
●Flexible in any assigned task
●Creative
●Organized
●Teamplayer
●Confident and self reliant
●Willing to learn new skills
OTHER RELATED EXPERIENCE:
●During ramadan I was assigned in DCC(document control center) to do scanning, encoding, printing, shredding, filing, binding and barcoding/ tagging of documents for my current company.
●Assigned to sit on the reception area if the receptionist is not around to receive files/documents and answer calls.
EDUCATIONAL BACKGROUND:
TERTIARY
ICLLC-SCALA
Brgy. Saray Iligan City
Philippines
Basic Computer Application
(vocational course)
2007
SECONDARY
Hagonoy National High School
Guihing Hagonoy, Davao del Sur
2005
ELEMENTARY
Isaac Abalayan Elementary School
Brgy. San Jose, Digos, Dvo. del Sur
2002
PERSONAL DATA
Date of Birth:May 25, 1989
Place of Birth:Digos City, Dvo. Sur
Sex:Female
Civil Status:Single
Religion:Catholic
Citizenship:Filipino
Language Spoken:English, Tagalog, Visayan
REFERENCE PERSON:
Ms. Magda Mahmoud
FACILITIES MANAGER
32nd Floor SUPREME COMMITTEE AL BIDDA TOWER, P.O Box 62022, Corniche Street, Doha Qatar
Ms. Albina Aryukova
HOSPITALITY SPECIALIST
32nd Floor SUPREME COMMITTEE AL BIDDA TOWER, P.O Box 62022, Corniche Street, Doha Qatar
mob.# +974-****-****
Ms. Charisma Escuadro
AAFM HOSPITALITY SUPERVISOR
AL BIDDA TOWER, P.O Box 62022, Corniche Street, Doha Qatar
mob.# +974****-****