SR Operations Executive (Centre Management)
Resume:
Naziya Banu S
SR Operations Executive (Centre Management)
Highly motivated L& D Professional with 09 years of professional experience As Training and development professional, Training Coordination. Initiatives to realize bottom-line results, streamlining operations, and heightening Employee productivity by mastering Deliverables.
WORK EXPERIENCE
Snr. Operations Executive (Centre Management.)
Dec 2018- Till date
Responsibilities/Tasks:
Interaction with Client SPOCs for better understanding of Training
Deliverables and ensuring BACK-END Support from
respective
Internal Divisions
Interacting with Team Regarding Classes, Workshops, Handling
Corporate requirements from the clients.
Training Coordinator
December 2015 – September - 2018
Responsibilities/Tasks:
Interaction with Client SPOCs for better understanding of Training Deliverables and ensuring BACK-END Support from respective Internal Divisions
Coordination with Execution Team for Ensuring the Lab setups at Venue, Courseware delivery, Question papers, Feedback forms etc. Requires to Visit Client / Training Locations to Monitor the Trainings. Experience Snapshot
Frankfinn Institute of Airhostess Training
Dec 2018 to Till Date – Sr. Operations
Executive
Seed InfoTech Ltd Dec 2015 to September
2018 Training Coordinator
Koenig Solutions Nov 2013 – Dec 2015
Admin Manager
KGD Architecture April 2011 – July 2013 as
an Admin Manger
SKILLS
Strong Presentation Skill -MS Office.
Excellent Interpersonal skills and proactive.
Good Facilitator and Excellent
Communication skills
Achievements
Awarded as Out Standing Performer
Awarded as the Best Performer for
the Year
*******@*****.***
No 52/1, 5th Cross,
S.R.K. Garden, Jayanagar
Bangalore – 560041
Admin Manager
Nov 2013 – Dec 2015
Responsibilities/Tasks:
Monitoring day to day activities of the center by coordinating with other Departments.
To identify the walk inn’s in the center and telephonic enquiries. Maintain positive atmosphere between staff and students. Responded and attended to different complaints, service issues and other general questions or concerns. Coordinate with the vendors related to the payment. Front Office Admin
April 2011 – Jul 2013
Responsibilities/Tasks:
Responsible for Maintaining all incoming and outgoing calls Responded and attended to different complaints, service issues and other general questions or concerns. Scheduled appointments and maintain and update appointment calendars for HR Team
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