Executive Assistant Sales

KALAIVANI SENTHILNATHAN

E-mail: ****************@*****.**.**

Mobile: +91-805*******

Secretarial Activities, Travel Management, Calendar Management, Minutes of the Meeting & Presentation Preparation

PROFESSIONAL SNAPSHOT

A Competent Professional with 13 years of experience in Secretarial, Travel desk, Event Organizing, Business Development, Key Account Management and Resource Optimization.

Consistently strives to meet goals and objectives.

Analyses information in a thorough and detailed way.

Demonstrates confidence in own ability to carry out a task or job.

Strives to exceed customer’s expectations.

Excellent communication and people management skills that have been honed through managing multi skilled teams.

Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals.

SKILL SET

Detail Focus Drive and persistence Prioritizing and organizing

Collaboration Customer Focus Self confidence

Time management Result Focus Confidential

ORGANIZATIONAL DETAILS

BEACON DESYNE MGT. CONS. PVT LTD Manager – Client Management June ’18 to till now

Beacon is an ISO consultancy firm. It provides consultation and training in ISO in various standards.

Role:-

I am working as a consultant, I do ISO consultation for the project assigned to me and below tasks.

Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries

Maintains customer data for their followups

Monitors the leads and assigning to Marketing team members and updation of the status to the management

Followup for Certificates from the Certification Bodies and sending the same to the Customer

Responsible for Proposal and monitoring to till it convert to PO.

ARS STEELS AND ALLOYS Executive Assistant Mar ’18 to May ‘18

ARS Steels is TMT Manufacturing Company, Exporting and having their operations in Gumudipoondi

Role:-

Assisting MD for all his calendar management

Minutes of the Meeting Preparation

Monitors the leads and assigning to Marketing team members and Sales Team member updation of the status to the management

MD conference and travel arrangements

KONE ELEVATORS INDIA PVT LTD Executive Assistant Sep’06 to Nov’15

KONE is one of the world's leading elevator and escalator companies. It provides its customers with industry-leading elevators and escalators and with innovative solutions for their maintenance and modernization.

Role:

Executive Assistant & Sales Support:

Assists in general office tasks like Travel Management (local & international) to Cross functional Managers and Director Sales, Calendar Management to the Director – Sales

Arranging and organising for Yearly Sales meets and new launches

Arranging Customer visit to the Factory & Exhibition Centre.

Conference arrangement and taking minutes of the meeting and circulate to the team with target dates and followups.

Maintaining Director Sales reimbursement as per policy and getting approval from the Manging Director.

Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.

Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries

Maintains customer data and hierarchies in SAP + CRM as instructed by sales person or key account manager

Monitors the leads and new opportunities in CRM and assigns them to right person

Follows up the customer’s approval of designs and lay-out drawings

Maintains sales and tendering tools and master templates as instructed by sales manager / product manager

Customer relationship management:

Supports in organizing customer visits, tasks and events

Supports the Salesperson by analysing customers’ technical needs and develops proposals outlining how KONE’s products and services can provide clear solutions to meet these needs.

Customer contact for technical questions. May participate in planning / specification meetings.

Hindustan Coca-Cola, Chennai Executive – Assistant Sep’04 to Sep’06

COCA-COLA, is a leading bottling company with operations in 20 countries, headquartered in New Delhi, India. The company ranks amongst the top 3 cool drinks providers globally.

Role:

MIS reporting by using MS Excel & at Operational level.

Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report and presenting it to the concern Department.

Implement and analysis data to create daily, weekly, monthly, and quarterly reports

Managing the Monthly, Weekly & Daily Report Creating in MS-Excel and MS-Access through in depth analysis and producing the actionable information.

Implement practices and metrics to improve operational efficiencies

Roll out different reports i.e. Efficiency, Collated Trackers, OPS Report, Work Flow Report,

Generating & maintaining day to day MIS Data and updating the management as Power point.

Calendar Management of the Regional Legal Manager

Updating of records and handling email communication with the cross functional team.

Travel Arrangement for Regional legal Manager and team

Southern Pressings, Chennai - 98 Secretary cum Admin In charge Jan’02 to Aug’04

Southern Pressing is a small scale industry, manufacturers of pressed components to leading Motor Company in India like Hyundai, Lumax, Ford etc..

Role:

Managing all the sales related activity of the company.

Writing up accurate and grammatically correct sales correspondence.

Tracking sales orders to ensure that they are scheduled and sent out on time.

Effectively communicating with customers in a professional and friendly manner.

Invoicing and maintaining Bills receivables and Bills payables.

Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

Contacting potential Sub-contractors to arrange appointments with the Managing Director.

Speaking with customers using clear and professional language.

Resolving any sales related issues with customers.

Completing the administrative needs of the company.

Making follow-up calls to confirm sakes orders or delivery dates.

Responding to sales queries via phone, e-mail and in writing.

EDUCATION:

Master of Business Administration (General Administration) - Pondicherry University

IT SKILL SET:

Bachelor of Computer Application - BCA

PERSONAL DETAILS

Date of Birth : 22nd March 1983

Permanent address : No.68, 4th Cross Street,

Mel Ayanambakkam, Chennai – 600095.

Linguistic Skills : Tamil, English, Hindi (Read only)

Place : Chennai Yours Sincerely

Date J KALAIVANI

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