Engineer Network
Resume:
CURRICULUM VITAE
Siva.M
Padi, Chennai-600050 Email:***********@*****.**.**
Tamil Nadu Mobile: +91-971*******
Objective:
To pursue a challenging and progressive career in the field of Telecommunications that would utilize and enhance my technical and analytical abilities.
Professional Experience :( 6.5 Years)
Worked as a Performance Management Engineer in Nokia Networks, Chennai since Feb 2012
Worked as a NSS FAULT MANAGEMENT ENGINEER in Nokia-Siemens Networks, Chennai since Mar 2011 to Jan 2012
Worked as a Sr. Associate of Telecom Engineering in Tech Mahindra Pvt.Ltd,
Chennai from Oct 2009 to Mar 2011
Worked as a hardware engineer in Avalon Technology, Chennai from Jun 2008 to Jan 2009.
Job title: Performance Management Engineer (Core,RAN & BSS), Nokia Networks Under (E-Soft)
Client: Vodacom - Tanzania (3G & 4G Network), Orange – Mali, TOGO
Duration: Sep 2016 to Till Date
3G, 2G KPI and alarm monitoring for network, preparation and validation of Reports, analysis of RAN parameters.
Worked as Performance Management Engineer looking after 3Gnetwork KPI Monitoring, analysis of performance report related to both 3G and 2G networks
Active member in Surveillance monitoring 24x7.
Tracking of all major KPIs of networks
Worked on the Power BI reports & dashboards with Excel raw data.
Used Table, Matrix, Bar, Card, Gauge, Slicers visualizations
Worked on Custom Visualizations like multi slicer and Hierarchy slicer
Created New Calculated Column and Measure using DAX Expression
Published/shared the reports by creating Content Pack/Sharing the pbix file
Worked on On-Premises Gateway to refresh the data sources/creating a live connection.
Day to Day communication with regional team to improve the performance
Analyzing and maintaining the performance of Vodacom 3G network
Reporting the 3G dashboard which contains the critical radio KPIs to the customer.
Calculation/Validation of the Key Performance Indicators based on measurement data of every network element Nokia.
Monitoring the contractual KPIs and maintaining the threshold of the network.
Command firing process using CITRIX and TELNET neighborhood for the remote
Generation of Ad-Hoc reports.
Dealing with the Nokia Switch key parameter and Counters.
Monitor the performance of the entire circle on the daily basis.
Coordinate with the circles and giving the feedback to the customers and the management
Checking with FM for critical and Emergency outages that affects KPI.
Good understanding about node wise KPI’s
Help in improving the mobile network by providing the report on different KPI
Basic knowledge in SQL queries.
Create the Dashboard in Power BI
Strong analytical skills required including a thorough understanding of how to interpret business needs and translate them in to application and operational requirement
Creating macro in Excel to simplify the work.
Acting as a point of escalation for all priority issues & provide effective solutions both within the team and for all external customers within the Business.
Tools & Technologies:
NSN reporting Suit Net Act 17.5, Power BI.
Job title: Performance Management Engineer, Nokia-Siemens Networks
Client: Ooredoo Networks, Myanmar (3G NSN & ZTE Networks)
Duration: 2014 to Sep 2016
As a NOC resource I was performing following responsibilities,
Real time Performance KPI monitoring and analysis for 3G networks (RTPM) and raise TT and Task for KPIs degradation.
Ensuring KPIs like DCR, CSSR, CS RAB Congestion and PS CSSR are within Benchmarks.
Network Operations performance analysis in base of contractual KPI.
Monitor the different KPIs which affect the Grade of service (GOS) of the network.
Provide the First level analysis in KPIs like DCR, CSSR, CS RAB Congestion and PS CSSR
Supporting with NPO team and Project team.
Expertise in Creating VBA MACROS & Automating the various reports in MS EXCEL
Monitor the RNC level, Site level and cell level on daily basis.
Suggest to NPO team to do drive test and SSV
Performing CGR Utilization report
Reduce impact over the network performance failures and degradations.
Delivery of the network operations and performance reports( Launch notification report ) to the NSN streams
Tools & Technologies:
NSN reporting Suit Net Act 5.5, ZTE netnumen, Google earth KLM file
Job title: GNSC ENGINEER-PERFORMANCE MANAGEMENT, Nokia-Siemens Networks
Client: Nextel Networks, Latin America (2G IDEN and 3G Huawei Networks).
Duration: Feb 2012 to 2014.
As a NOC resource I was performing following responsibilities,
Real time Performance KPI monitoring and analysis for 3G networks (RTPM) and raise TT and Task for KPIs degradation.
Expertise in Creating VBA MACROS & Automating the various reports in MS EXCEL
Generation and delivery of the network operations and performance reports to the NSN streams and Nextel/NII.
Evaluate and generate new reports as per NSN streams and Nextel/NII requests.
Report internal teams operations metrics to track operation’s performance.
Analysis on Operational Performance delivery measures.
Responsible to implement new Operational performance measures.
Delivery of the Contractual SLA/KPI and Regulatory Reports to Nextel/NII.
Network Operations performance analysis in base of contractual SLA/KPI.
Reduce impact over the network performance failures and degradations.
Ensure reports delivery to keep and enhance the NSN service level over Nextel/NII networks operations.
Ensuring KPIs like SDCCH drop, SDCCH block, TCH drop and TCH block are within Benchmarks.
Monitor the different KPIs which affect the Grade of service (GOS) of the network.
Preparation and validation of daily 2G & 3G Network Availability reports
Tools & Technologies:
Quality Net system, Huawei M2000,
Job title: NSS FAULT MANAGEMENT ENGINEER Nokia-Siemens Networks Chennai
Client: Videocon.
Duration: Nov 2010 to Aug 2012.
As a NOC resource I was performing following responsibilities,
Provide 24*7 support whenever Critical Fault Occurs.
Responsibilities Performing O&M routine checking of network active alarms, charging file status, SS7 signaling link status and link loads, circuits and circuit group status, clear codes, computer units and computer loads.
Provide the level support to remote NOKIA Switches on DX200 Platform.
MSC and BSC Alarms analysis, escalation, troubleshooting, and preventing fault propagation and ensure network availability.
System Backup for all NSS NE’s
Traffic Measurement and Analysis.
Monitoring Clear Codes in MSS and analyzing the cause for generation of these Clear Codes
MSC health check up and analysis.
Supporting Acceptance Test.
Supporting work done by field engineers and third parties like BTSOL, RAILTEL, TTSL, etc..
Monitoring GPRS network elements like Charging gateways, Wap gateways, Firewalls, SGSN, GGSN.
Knowledge in raising TT and work order when analyzing problem in NE.
Monitoring GPRS Router elements Border gateways, juniper Router & Cisco Router
Performing checking CMD (Charging Mediation Data server)
Performing Core Health check
Performing SGSN Health check
Performing GGSN Health check
Tools & Technologies:
Dx200 platform, Reflection, Clear Code Tool & Processor Tool
Training at NSN:
3G-UMTS Training
CCS7 signaling
Units of NOKIABSC3 architecture
BSS Parameters
SYSTRA – Basics of GSM
Job title: Sr. Associate of Telecom Engineering, Tech Mahindra Pvt.Ltd.
Client: Tata Indicom
Duration: Oct 2009 to Mar 2011.
As a GNSC resource I was performing following responsibilities,
Having in-depth knowledge on HLR, CRM, Tipps & pos, Metsolv (citrix), used by TTSL application
Direct Reporting to TL
Weekly analyzing Agents productivity sheets, conducting Qlty. Audits and sharing feedback with associates
Daily updating enquiry call Tracker, Dispatch Agent performance report
Manual ESN change, A Key passivation, Handling complaints which are in error, CCM follow u
Ensuring the quality on 198 complaint closures with close looping
Tools Used:
CRM
Citrix Vas
Tips (IN)
Soft Skills:
Programming Language :Excel Macros, MS Access,Power BI, Tableau
Operating System : Win 98, 2000,XP, Windows 7 & 10.
Personal strength:-
Comprehensive problem solving abilities
Team Player
Hard Worker
Areas of interest
Reading Books
Playing Games
listening to music
Academic profile:
Successfully completed Diploma in Electronics and Communication Engineering from [Sriram Polytechnic College, Thiruvallur afflicted by DOTE ] with aggregate of [76.4 2008 Batch]
SSLC Passed in First class, [61.5%] from [Britannia Higher Secondary School, Chennai] on [April 2005.]
Declaration:
I consider myself familiar with my Technological Aspects and I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
(M. Siva)
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