Sales Manager
Resume:
CONTACT DETAILS
*************@*****.***
“Shree nivas” No. 29,
Bharathi colony Annex,
Alwarthirunagar,
Chennai-87.
https://www.linkedin.com/in/sarad
ha-pudarjunan-39304934/
EDUCATION
(Certification) 2009-12
FLSmidth Leadership and
Management
LIBA
Chennai.
(A.M.I.E) 2004
Bachelor’s degree in E.C.E.
Institution of engineers.
India
(Diploma) 1989
Production Management
Annamalai University.
India
(Diploma) 1987
Instrumentation
Technology
Govt Polytechnic for
Women, Chennai.
PROFILE
A sincere and inquisitive person looking for an opportunity to become a team member for the firm by making use of my skills as an excellent candidate with 20+ experience handling cross functional & leadership teams to build & sustain new businesses using emerging digital & AI technologies, technical transformations, managing projects, handling portfolios, leading initiatives & business transformations, driving strategy & developing people. Also present as a driving force in aiding sustainable growth in Sales & Marketing, Revenue & Profits, Business management, Operations, Customer Delight, Supply Chain Management, Database management & Business MIS, Strategic management, Stakeholders managements in Industrial Automation majors for process industry.
PROFESSIONAL EXPERIENCE
FLSmidth Private Limited, European MNC global leader in Cement & Mining industry (2006-present)
Title: Business Project Manager (Assistant Head Products execution, Sr. Management Associate) Aug 2018 – till date
5 Products Division
Air Pollution control, Automati0n, Packaging, Feeders, Gears Roles: Project monitoring & Control, POC management, Delivery on Time, Costs control, Management Reports – Sales, Revenues, Data base management, Business MIS, Customer focus, Training & Development, BU KPIs, CAPA, AR, CRM, NPS, CXP, Supply Chain Management. Stakeholders management. Internal Audit and CPX management.
Achievements: Setting up of 5 Products divisions under one umbrella, Business process improvements, standardizing QMS & MIS reports, Maiden highest revenues, and cm achieved, Change management. EPC Projects control. Title: Team Head/Sr. Manager AFM BU Sales, Services & Operations Management, Aug 2010 – Jul 2018
AFM Automation Division
Roles: Head AFM – Business Plans, Annual sales & Marketing plans with 3 years trends, Competition mapping & counter strategies Aftermarket Business development & Sales, AFM Operations management, AFM Services Management, Customer services, upgrades & spares order execution, Marketing, CRM, ISO Internal quality auditor & QMS coordinator, Database administrator, Team management. Customers orders and SLA Management, Incident management & closures. Resource Management. Career coach. Plant line remote business & Operations management. L1 & L2 team collaboration & infrastructure management. Customer SPOC & NPS management. Sales, Services & Operations team management. Digital Marketing. Strategic team member E&A. SARADHA PUDARJUNAN
KEY SKILLS
ACHIEVEMENTS
Been a strategic leader and
introduced and raised digital
product and services worth 50m
USD in Indian market.
Played a major role in "Branding
and positioning" FLSmidth
automation as no 1 in market.
Go-to person for all clients in the
automation division.
Title: Manager Sales
Electrical & Automation division
Roles: In-charge - After market, Operations & Sales, AFM Order execution & closures, Customer Services products & solution sales, Strategic consulting & implementation, Pan India Marketing, Customer Engagement & Experience management, Hosting seminars & product launches, Internal Quality auditor & QMS coordinator, Database management, Professional career development coach, Ethics management & ambassador. Management Reports – Sales forecasts, Strategic A3 reports, Market Research & analysis, Deep dive on user base data, Data base management.
UAE EXCHANGE (2005)
Title: Remittance Officer, 2005
UAE Exchange Centre LLC, London.
Roles: Handling customers query & provide solutions; conduct transactions on in- house operation systems; office administration; customer service, Competitive rates, Database management, daily reports to UAE HQ. Invensys India Pvt. Ltd. (1999-2004)
Title: Sales Administrator
Invensys Operations management
Roles: Complete order management activities for sales orders & inter- company/global purchases. Business MIS.
Executed orders worth 30m USD
Material planning from global factories for huge projects
Intercompany & III party order placements worth 20m USD
Handled numerous emergency & unplanned shutdown
for projects & maintenance purchases
Part of core team member for ERP implementation in the company
Data base management
MIS & Reporting
Strategy management
Customer delight
Operations
Management& Leadership
Sales &Marketing
Supply chain management
People & Team management
No 1 in customer experience and
relations management.
Employing, training & developing
GETs, sales team members
Impressive in absorbing technology
and converting them into products
for customer benefit.
TECHNICAL SKILLS
Power BI, BaaN 4 & 5 ERP modules
Siebel CRM technical module
ISO 9000 quality systems
E-commerce Application
MS office packages
Internet Applications
Oracle ERP usage
TRAININGS ATTENDED
Power BI, Managing Business
People Negotiations
Situational leadership
Internal coach in PCDP
ISO 9000, 5 S, Kaizen
JIT Just in time concepts
PERSONAL DETAILS
Marital status: Married
Availability: 2 months
Travelling: Yes
Languages: English, Tamil, Hindi
Qmax Test EquipmentsPvt.Ltd (1998-1999)
Title: Assistant Manager
Roles: Responsible for Quality Assurance; obtaining ISO 9001 quality system certification.
During my formative years post Diploma.
Ametek India - Odin India Private Limited
Title: Manager- Customer Services & Operations & MR Roles: Manage Pan India Project & Product Sales,
Marketing & Customer relations,
MIS & Data base management,
Product launches,
Proposals & pricing control,
Customer services,
Vendor management & control,
Production & Material Planning,
Purchase from Ametek USA,
Logistics & Supply chain management,
Production & QMS implementation,
Management representative for ISO 9002.
Quality control and assurance systems.
I ASSURE YOU THAT THE INFORMATION PROVIDED HERE IS TRUE TO THE BEST OF MY KNOWLEDGE.
SARADHA PUDARJUNAN
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