Customer Service Sales

Phyllis Berry

***-** ***** ******, *******, NY **434 646-***-**** ***************@*****.***

Experience

GUEST RELATIONS BEACON THEATER 2018-PRESENT

Practiced teamwork created a positive work environment and greeted fellow employees and thanked them when they lent assistance.

Worked cohesively with a large team to accomplish consistently rising goals and standards.

Followed all delegated tasks assigned by Admissions Management or as stated in the Operations Standard Operating procedures.

SALES ASSOCIATE K&G CLOTHING 2015 - 2016

Answered customers’ questions and provided information on procedures and policies.

Computed and recorded totals of transactions.

Exhibited excellent customer service to ensure repeat business.

Greeted customers entering establishments.

Issued receipts, refunds, credits or change due to customers.

Received payment by cash, check, credit cards, vouchers or automatic debits.

Resolved customer complaints; exhibited excellent customer service to ensure repeat business.

CARETAKER SELF-EMPLOYED 2012 – 2014

Assisted family member in their activities of daily living such as toileting, bathing and grooming.

Performed light housekeeping tasks such as cleaning, dusting and vacuuming.

Escorted patient on appointments with hair dressers and physical therapists.

Provided companionship daily by lending an ear or a shoulder to lean on.

Ran errands including grocery shopping, bill payments and mail handling.

Arranged medicines to be taken on schedule by providing appropriate reminders of administering medication only upon doctor’s orders.

BUYER & PURCHASING DATA CLERK TIME WARNER CABLE 1999 – 2011

Assisted in maintain all corporate and eastern regional purchasing policies and procedures.

Prepared new purchase orders and proofread requisitions.

Sourced and dispatched purchase orders.

Reviewed and corrected daily match exceptions; resolved discrepancies between vendors’ purchase orders, receipts and invoices.

Maintained paperwork and files for credit card charges.

Performed proper purchase order procedures for requisitions.

Processed and generated purchase orders, receiving records and input BOM>

Updated and printed files, ran daily reports, faxed and called in orders to vendors.

Followed up on all inquiries and typed correspondences between clients while maintain a proper filing system.

Education

ASSOCIATE’S DEGREE IN BUSINESS TAYLOR BUSINESS INSTITUTE 1977

HIGH SCHOOL DIPLOMA MARTIN VAN BUREN HIGH SCHOOL 1973

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