Receptionist, manager, care giver

CURRICULUM VITAE

Robbin Bredenkamp

Postal Address: P.O.BOX 48772

Hercules, Pretoria West

0030

Phone: 083-***-****

Email Address: ****************@*****.***

Name Robbin

Surname Bredenkamp

Date of birth 1989/12/27

Identity Number 891**********

Age 30

Gender Female

Residential Address Uitzicht Rietvallei, Collard Road number 79 Home Language Afrikaans (Speak, read, write)

Other Languages English (Speak, read, write)

Health Excellent

Nationality South African

Driver’s License Code 2

EDUCATION AND QUALIFICATIONS

Secondary School Pretoria Tuine

Highest standard passed National Senior Certificate – 2008 – Matric Subjects Passed English 1

st

Additional Language, Afrikaans,

Life Orientation,

Computer Application Technology,

Life Science, Hospitality, Mathematics Literacy

COURSES COMPLETED

Guesthouse Management

Housekeeping

PERSONAL DETAILS

COMPUTER LITERACY

Microsoft Office, Excel, Outlook,Power Point, Odyssey, Nights Bridge, Point Of Sales,

Uniclox Payroll, Front of house systems

Personal Summary:

I am a hardworking and well-spoken manageress that is self-motivated with more than 5 years managerial experience. Who is looking for a full-time position with an established company. Skills:

Microsoft office, effective oral and written communications, time management, decision making and problem solving, adaptability and flexibility, strong leadership skills, creativity and team work.

EMPLOYMENT HISTORY

Employer: Linda Lawrence: 082*******

Position held: Manageress for Migdash Guesthouse

Period: 05/08/2019-31/11/2019

Reason for leaving: Unforeseen medical conditions and covid.

Duties:

Responsible for the reception and the daily running of the guesthouse.

Welcoming guest at the Guesthouse in a polite, friendly and helpful manner.

Dealing with late arrivals and assist with early check- outs.

Take payments from guest in the form of cash or card.

Answering telephone inquiries promptly and professional.

Being a point of contact person should a guest have an enquiry.

Operating switch board and directing calls appropriately.

Dealing with and solving customer complaints.

Completing the night auditing procedures with accuracy.

Maximize sales revenues through up selling market programs and travel agents.

Prepare, cook and serve breakfast.

Keeping work area and public area clean and tidy.

Stock control, portion control and quality control.

Assist staff with laundry and room cleaning.

Employer: Laurette Hanekom: 084*******

Position held: Manageress for Stirling Manor Guesthouse Period: 01/010/2014-31/07/2019

Reason for leaving: Guesthouse Sold

Duties:

Manage daily operations and reception.

Prepare the necessary paperwork before the guest arrives.

Prepare breakfast, lunch and dinner, baking and packing meat.

Meal planning.

Monthly Staff Roster

Monthly Payroll

Finalize Invoicing and payments.

Bank cash payments.

Direct staff to their daily duties.

Monthly stock control: Kitchen, Dry Rooms, Cold Rooms, food and beverages.

Inspect grounds, food and rooms to ensure quality of service are.

Work closely with various travel agencies.

Prepare Room Cards and Wi-Fi cards.

Arrange Romantic turn down and special events.

Resolve issues in a timely and accurate manner.

Daily Room Checks for cleanliness and maintenance

Order supplies and groceries.

Attend to guests needs: Bartending, room service.

Arrange activities, Dinner reservations and shuttle services.

Ensure we keep up with the Grading Councils regulations.

To motivate the team while working under pressure.

Analyze customer feedback to improve ratings.

Completing the night auditing procedures with accuracy.

Maximize sales revenues through up selling marketing programs and travel agents. Employer: Zane Swanepoel: 065-***-****

Position Held: Caretaker, child minder (18 month Girl) Period: 25/11/2013-28/04/2014

Reason for leaving: The family relocated.

Duties:

Prepare meals.

Light house cleaning.

Pick up from extra mural activities.

Employer: Appl Ann, Alice Kleingeld: 076-***-****

Position Held: Guesthouse Management training and

Period: 11/03/2013-28/10/2013

Reason for leaving: Better job opportunity.

Duties:

Training housekeepers and motivating to do better.

Ability to work as part of a team.

Accuracy and attention to detail.

Assure Health and safety standards are met.

Employer: Elmien Caldecott: 072-***-****

Position Held: Caretaker, child minder

Period: 02/06/2011-28/02/2013

Duties:

Fetching from school.

Cooking and light house cleaning.

Taking to extra mural activities.

Assist with homework.

Employer: Jenny Kruger: 071-***-**** for U-Care

Position Held: Marketer, Networking

Period: 01/03/2009-28/11/2010

Duties:

Telephone marketing.

Contact this candidate