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Technical Project Manager

Fountain Valley, CA
July 20, 2020

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Sujatha Mohanraj 805-***-****


Highly driven skilled IT professional with total Experience of 16+ Years as Technical Project Manager, Digital Product Owner, IT Consultant and Full Stack .Net Developer in Automotive, Pharma, Manufacturing and Telecom domains

Expertise in coordinating diverse teams, vendors, resources to deliver projects objectives using Waterfall/Agile (Scrum) methodologies

Experienced in end-to-end Software Design Life Cycle (SDLC), Disaster Recovery Set up and Business Continuity Planning

Certified Scrum Product Owner® (CSPO) on June-2020 (ID-1228862)

PMI-Certified Project Management Professional (PMP) on Jan-2016 (PMI ID-4105648 )

Microsoft Certified Professional Developer (MCP ID 5507253) on 07 Jan 2009

ITIL V3 Foundation Certified on Jan 2010

Technology Skills

Programming Languages

VB, C#


MS Access, MS SQL Server 2000/2005/2008,2012, PL SQL Developer, DQL

Technologies, VB.Net,, Web services, Ajax, SSRS, SSIS, WPF, WCF, JQuery, MVC 4

Scripting Languages

JavaScript, VB Script, HTML


.NET Framework, OOPS, Web services, SOAP/REST APIs

Version Control

MS Visual Source Safe (VSS), SVN, Microsoft Team Foundation Server (TFS)

Web Servers

IIS 6,7 and 8

Operating Systems

Windows 2003/2008 Server, Citrix, XenDesktop, Virtual Desktop Interface (VDI), Amazon Work Space (AWS)


Visual Basic 6.0, Visual Studio .Net 2005/2008/2010

HP Application Lifecycle Management Tool (ALM)

Microsoft Business Intelligence Tool (SSIS, SSRS)

VDI (Virtual Desktop Interface), AWS (Amazon Workspace)

Ticketing Tools - Service Now, JIRA

Analytics Tools – SSRS, Cognos, Tableau, Appbot, Flurry

Management Tools – MS Office Suite, Microsoft Project Plan and Visio

APIs - Swagger, Postman, SoapUI

Wireframe - AdobeXD, MS Visio

Pharma Publishing and Validation Tools (Extedo EURS Validator, Lorenz Validators and Paraxel Products)


Bachelor’s Degree in Engineering (BE), University of Mumbai, India 2002


Technical Project Manager, Hyundai Motor America, USA Jun 2018 – Apr 2020

1.Managed the development and maintenance sprints by following SCRUM methodology for connected car mobile apps and wearables-

Hyundai Blue Link App

Genesis Intelligent Assistant App

Hyundai and Genesis Sales Delivery Checklist (B2B app)

2.Increased the app store ratings of the Blue Link app from 2.1 to 4.1

3.Maintained a product strategy/roadmap and plan software product releases based on vehicle launches, track product KPIs

4.Collaborated with creative product design team for creating responsive/adaptive designs

5.Tracked and communicated multiple projects status, audits release status, risk, issues and report to management

6.Identified gaps in process and instill process improvements

7.Closely monitored the ratings, reviews, conduct customer interviews, analyze app analytics/metrics to create new user stories and feature specific decisions

8.Reviewed app store review comments and plan for product upgrades

9.Successfully launched these new features by following Agile process

TCPA/CCPA (California Consumer Privacy Act)

Digital Key for Sonata 2020

Added Biometrics support

Valet Parking to support 2021 vehicles

SiriusXM radio subscription

Usage Based Insurance

Sr.Business Systems Analyst, Honda Motor America, USA Feb 2017 – May 2018

1.Supported the development and maintenance sprints by following SCRUM methodology for telematics mobile apps and wearable’s-

HondaLink App

AcuraLink App

2.Worked with multiple stakeholders to analyze use cases, design dependencies and support functional and non-functional requirements

3.Delivered business impact analysis and high level changes documents for product change requests

4.Created/updated system interface API Protocol design documentation and tested it

5.Co-ordinated with technical operations team by reviewing test cases, clarify requirements and support test execution

6.Communicated projects risks and issues to project team for resolution

7.Supported multiple projects and communicated status, progress and results

Technical Project Manager, Amgen, USA Jan 2013 – Feb 2017

1.As a Technical Project Manager, I led a team of 4 offshore resources and 2 onsite resources to take over the transition and provide support to 10 Regulatory Affairs & Records Information Management global applications. Ensured the SLA’s and KPIs are being met

2.Worked closely with AWS team to set up global publishing platform and coordinated with Migration team to get the data relocated and conducted training to users

3.Worked closely with Tableau team to get the Cognos reports upgraded to Tableau

4.Participated in GxP compliance assessments, assisted with technology solution evaluation and recommendation for Amgen business requirements

5.Created flowcharts, process flow diagrams, UML diagrams, gap analysis, system architecture diagrams and maintained RAID (Risks, Assumptions, Issues and Dependencies) log

6.Worked with the 3rd party vendors in getting the Publishing and Validation COTS tools customized, test, installed and plan next releases with enhancements

7.Lead requirements elicitation workshops with business and technology partners to elicit, analyse, translate, and document business requirements

8.Creating Project Charter, Requirement and Design document, Flow Diagrams, Sequence Diagrams, Requirement Traceability Matrix, CSV, Migration Plan, Deployment &Training Plan, Disaster Recovery/BCP Plan and Monthly status reports

9.Authored Test cases in ALM for Qualification Testing, System Readiness Testing and execute qualification protocols, facilitated UAT

Technical Project manager, Dow Chemical Company, India Nov 2011 – Dec 2012

1.Successfully led a team of 5 Microsoft developers to transfer the operations of 35 windows & web applications within 8 weeks and ensured the KPIs committed were met

2.Defined and delivered the end to end support model by creating transition plans, SLAs, weekly status reports

3.Appreciated by Dow management for effectively managing the smooth and seamless transition and delivering high standards of documentation

Technical Project manager, Honeywell Building Solutions, USA Sep 2007 - Nov 2011

1.Led a team of 5 developers lead to support the web applications and interfaces that were used by field technicians to update daily work and employee information data.

2.Developed a multi-lingual/multi-currency application that was used to capture all Service estimating information and would easily consolidate it to produce overall sales status and rollup information. Closely collaborated with Lead Architect and testers to ensure the delivery is per schedule

3.Identified, Managed, resolved, and mitigated key risks and issues impacting the project delivery. Created road maps, project plans and capacity planning

Team Lead, Datamatics Technologies Ltd, India Sep 2005 - Aug 2007

1.Designed, Developed and tested “Admin Help Desk” Web application for HR team

2.Designed, Developed and tested “Defect Management Tool” to enter and track the lifecycle of defects being logged for the applications team was developing

3.Designed and Developed a windows application to compare 2 RTF documents, tested and fixed issues in a timely manner

Developer, Mahanagar Telephone Limited (MTNL), India July 2004 - Aug 2005

1.Developed an integrated automated solution for the banking operations that includes processing the bill payments made through banks by floppy and P.O, Credit card and FTP of billing data. Credit date, commission would be displayed to users

2.Collaborated with testing team to ensure defect free delivery

Developer, Bradma of India Ltd, India Aug 2003 - May 2004

1.Developed POS (Point of Sales) windows application that was used in retail industry

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