People Operations
Resume:
A N N A G A O G H A G A N
P E O P L E C O N N E C T O R L E A D E R P R O J E C T M A N A G E R
C O N T A C T
*************@*****.***
Cypress, CA
annagaoghagan
S K I L L S
PROFESSIONAL
● Project Management
● Business Leadership
● Event Planning
● Strategic Communication
● Budget Management
● Public Speaking
PROGRAMS
● Google Suite
● Microsoft Office Suite
● Salesforce
● Zendesk
● Workday
E D U C A T I O N
Bachelor’s Degree
Communication Studies
University of San Diego
2011 - 2015
P R O F I L E
Experienced and dedicated team builder, skilled in events, operations & project management. Adept to working in fast-paced environments, budget and time management, and juggling multiple projects at once. Able to adapt to change, learn quickly, and find joy in working both with a team and independently. Bringing forth a hardworking attitude, eager to provide quality support and team morale in the next working environment I join.
W O R K E X P E R I E N C E
Community Lead, Operations & Sales
WeWork April 2019 - Present
● Develops projects and initiatives for the Seattle market; saved $80K via the Puget Sound Buy-Nothing initiative in Q1 of 2020.
● Oversees the design, construction and pre-sales of a new WeWork building
● Manages & develops an associate and leads weekly team meetings
● Supports the touring and research of prospective members in the tour pipeline and support follow-up and closing requirements
● Makes strategic decisions regarding the operational and financial performance and process optimization of the location
● Supports the planning and supervision of educational, professional and personal development events based on members’ needs and requests
● Conducts quality control walkthroughs to address immediate issues, preempt potential future issues and identify areas for improvement
● Organizes the move-in and move-out schedules to minimize member issues People Operations Coordinator
Houzz October 2016- April 2019
● Coordinated large-scale incentive trips, company holiday parties, and company meetings for entire market
● Coordinated on-boarding of new employees including workstation setup and orientations
● Maintained office budgeting through credit card receipts, personnel files, BEO's and invoice records through weekly and annual expense reports
● Maintained office room and training scheduling ensuring calendars are securely kept current and accurate
● Supported all office functions to keep things running smoothly in a fast-paced and growing environment of 500+ employees
Account Coordinator, Support
Houzz May 2016-October 2016
● Actively engaged the Houzz professional community with profile technical & qualitative support, obtaining reviews, and improving engagement, both from direct response campaigns and outbound calling
● Inbound/Outbound phone support for existing and potential professionals
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