Operations manager
Resume:
BD CREATIVE
• Assisted companies translate their business goals to reality.
• I want to be part of the change and make a difference and I want to become the change I see in the world
• Successfully oversaw systems and ensured that procedures were put in place that improved productivity.
• Developed and implemented plans, established solid relationships with vendors and customers, and facilitated marketing and promotional efforts that maximized attendance while ensuring seamless execution and participant satisfaction.
• Provided end-to-end project management, built successful relationships through effective interpersonal, communication, and leadership skills.
• Great organizational and detail-orientated skills, which came from working in a lodge environment where client satisfaction meant that your lodge won prizes at the end of the year. Worked with local and international clients, so I have the ability communicate at all levels. Entertained the president of Botswana.
• Planned and implemented programs that complied with companies’ missions. Continuously evaluated existing programs and looked for ways to make them more efficient.
• Develop skills in public relations, media appearances, and strategic planning, teaching, human resources, marketing, finance/budgeting, customer relations and management of staff.
• Completed an NQF7 diploma in Advanced Management through Wits University as well as Project Management.
Johannesburg, Gauteng
*****************@*****.***
https://www.linkedin.com/in/tamelyne-
vantonder-33877523/
EDUCATION
T A M E L Y N E V A N T O N D E R
OPERATIONS MANAGER
Senior Certificate
Florida Park
1995
Afrikaans, English, Business Economics,
Biology, Geography and Home Economics.
Programme for Workers’ Activities
ACTRAV
2019
Certificate for distance course
"Strengthening the role of Trade Unions in
National Employment Policy Formulation
and Implementation in Africa"
Advanced Management (NQF 7)
Wits University
2015
Management, Governance, Leadership,
Strategic management and Operations.
National Diploma in Nature Conservation
Technikon SA (Unisa)
2005
Zoology, botany, Ecology, Communication
and Reserve management.
PROFESSIONAL PROFILE & ACHIEVEMENTS
CONTACT
WORK EXPERIENCE
OPERATIONS MANAGER
University of Witwatersrand
2013 - Current
Key Functions & Responsibilities:
• Running the school in the absence of the Head of School. Vice-president on Union
(ALTSA)
• Counselling and mentoring students (1st year, and staff
• Responsible for marketing, risk assessments, drawing up emergency and disaster plan and developed a welcome pack for Undergraduate students (out into a QRR code).
• Fleet management for school vehicles, put together a biology bootcamp and oversee performance management the development of performance management templates.
• Writing donation and sponsorship letters.
• Working with the Senior technician growth facilities in drawing up operations manuals, OHS manuals and procedures.
• Part of the executive management team dealing with strategy.
• Looking at strategic ways to improve the school and teaching.
• Responsible for staff development, budget management, curriculum planning etc.
• Coordination and training of Teaching Assistants.
• Compilation of all documentation relating to legal documentation, memoranda, letters, legal documents, information packs, reports and other communication. Manage complaints. Keep Master documents up to date.
• Dealing with turn it in thesis, dissertations, or research reports when postgrads submit their reports for plagiarism feedback, dealing with copyright issues when items are loaded on Sakai (TIBS).
• Ensuring the academic staffs update the annual booklists. BD CREATIVE
• Strategic Management & Planning
• Strong communication
• Strong networking
• Negotiation
• Organizational
• Team Player
• Risk Management & Identification
• Performance Management &
Evaluations
• Marketing Management
• Sponsorship Letters
• Grants & Research Funds
• HR & IR Management
• Lodge Management
• Procurement & Demand Planning
• Food & Beverage Management
• Supplier Management & Selection
• Payment Scheduling
• Office Management & Coordination
• Media & Public Relations
• Compilation of Board Packs
• Database Management
• Compilation of all Documentation
(reports; legal; confidential
agreements)
• SMS Campaign Management
• Report Writing & Preparation
• Diary & Data Management
• Data Analysis
• Business & Management Consulting
• Legal Documentation
• Talent Management &
Development
• FICA & Compliance Management
• Tender Management &
Administration
• Cost Management
• Budget Management & Planning
• Contract Management &
Negotiation
• Project Management, Planning &
Execution
• Change Management
• Implementation Management
• Crisis Management
• Business Strategy Development &
Execution
• OHS Compliance Management
• Transformation Committee
Secretary and Safe Zone Ally
• Game Farm Management
• Business Process Improvement
• Requirement Identification &
Implementation
• Curriculum Development
SKILLS
WORK EXPERIENCE
• Organising events such as the Year end function, Alumni events, other social events which form part of the School, organised a pre-launch for the BBC Earth channel (200 guests). Co-ordinating ad-hoc meetings and workshops (IPPC SREX conference).
• Assisting the undergrade administrator with support, assisting with Exam procedures, understanding, and loading documents on various portals for students to use.
• Preparing and drafting letters for academic and staffing matters, staff regarding, honorary staff, postdoctoral and visiting researcher appointments; making sure probation reports are completed timorously and submitted to HR within the deadline. Filing all confidential HR documents.
• Managing a team of 6 people in the admin office.
• Assist the academic seminar coordinator in arranging seminar speakers.
• Ensure that lecture venues are booked for the start of the teaching year.
• Update and implement changes to the Biological Sciences Handbook.
• Work with the Finance Officer on issues relating to outstanding orders on equipment ordered for courses and labs.
• Deal with issues relating to Operations budget, checking projects with the academics.
• Annual submission of research publications.
• Developing systems which ensure proper management of school activities.
• Gathering information and compiling the 5-year review.
• Co-ordinating Honors and master’s by Coursework.
• Managing the cleaning staff.
• OHS rep/ first aider and secretary.
• Transformation Committee Secretary and Safe Zone Ally.
• Dealing with External Examiners, organizing awards evenings and attending to the tender processes.
EXECUTIVE PERSONAL ASSISTANT
South African Bus Association (SABOA)
2011 - 2013
Key Functions & Responsibilities:
• Compilation of all documentation (memoranda, letters, legal documents, information packs, reports and other communication).
• Respond to routine letters and emails. Draft letters to Members/ Government Officials.
• Manage complaints Keep Master documents up to date.
• Place orders for drinks and snacks for various meetings.
• Take minutes at Exco/Council Meeting and AGM.
• Distribute minutes to directors and committee members Diary Management, Flights etc.
• Newsletter – Chase up items for weekly e-newsletter and draft content for review.
• Board – Draft Agenda. Send meeting reminders to all directors, chase up material for board packs and assemble Board packs.
• Prepare and complete project proposals.
• Ensure website always current and newsworthy.
• Organise various functions such as Strategic Planning Workshops and assist with the Conferences for the Association (Annual conference up to 500 people). EXECUTIVE PERSONAL ASSISTANT
Cedar Lakes Homeowners Association
2008 - 2011
BD CREATIVE
MS Word
MS Teams
Zoom
MS Project
MS Excel
MS Power Point
Internet
Koan
Moodle
Doodle
Publisher
SharePoint
Pastel Evolution
QR code
Outlook
Oracle
GIS
Office 365
TEACHING PORTFOLIO
• 3 – 5-day trails for children (9 – 18 years) showing them wilderness areas and teaching them about conservation and the impact on the environment.
• Teaching training workshops
• Environmental Education workshops and talks at the botanical gardens and delta environmental centre.
• In my current position at Wits University I coordinate all the Teaching assistants for 1st year, 2nd year and 3rd year courses.
PROFESSIONAL DEVELOPMENT & AWARDS
• ALTSA (Union) Executive Committee
• Introduction to Business Accounting (IBAC)
• Completed a Project Management Course (Wits University)
• Fast Track to Leadership Course (Wits Business School) (88%) (Got Top Student Award)
• Wits Induction Course
• Professional Secretarial Course
• First Aid Level One
• Food Handlers Certificate
• Conde Naste Gold List Award for Camp Okavango
• Field Guide Level One
• Firearm Training
Additional information and references will be provided upon request. SYSTEMS
Contact this candidate