Property Manager Sales

Sherri N. Boughton

***** ******** **** ****, *******, TX. 77429

Phone: 281-***-**** * Email: *******@*******.***

SUMMARY:

Over eight (8) years of Commercial, Retail and Association Property Management as well as, twenty (20) years in Relationship Sales and Business Development and Administrative Support experience. Solid history of success in organizing and planning detailed projects, strategic planning and management. Talent in cultivating and supporting excellent tenant, customer and employee relations using professional communication and interpersonal skills.

QUALIFICATION HIGHLIGHTS:

Management of over 800K square feet of Commercial and Retail Properties.

Management of over 900 unit Multifamily HOA Communities.

Budget Development and Forecasting.

Yardi Property Management Software

Contract and Lease Negotiations.

Construction and Tenant Improvement Coordination.

Vendor Service and Contract Management.

Administrative Experience

Personal Assistant Experience

Working knowledge of Microsoft Office Applications: Work, Excel, PowerPoint, and Outlook.

Excellent time management skills with demonstrated ability to prioritize and handle multiple projects in a fast-paced environment.

Detailed-oriented with success implementing solutions to create optimal efficiency.

Strong interpersonal and communication skills with the ability to collaborate with diverse individuals.

EXPERIENCE:

Property Manager

Williamsburg Enterprises, Houston, TX 01/2019 – 03/2020

Oversee the management of 600,000+ square feet of Retail Properties located in the Houston and surrounding areas.

Accomplish organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to managed properties.

Hold bottom-line responsibility for end-to-end property management functions, including tenant relations, facility maintenance and security, and other contract services.

Forge and sustain relationships with key decision-makers within the commercial entities to negotiate profitable contracts and secure long-term tenant agreements.

Develop reports, administer annual budgets, allocate resources and ensure operational compliance with industry and corporate standards.

Manage and grow the profitability of assets via rent collections, expense and lease management, while sustaining full occupancy levels.

Interface internally and externally with legal and finance departments, as well as third-party vendors.

Guide property improvement projects, oversee tenant construction and T.I coordination.

Prepare, coordinate and ensure that all life safety and other safety programs are established.

General Manager

Rise Association Management, Houston, TX 07/2017 – 12/2018

Ensure efficient operation of condominium and townhome communities within established financial guidelines.

Draft and complete annual budget following both company and client guidelines.

Full understanding of condominium and townhome governing documents and guidelines.

Complete weekly site visits to all properties within assigned portfolio.

Prepare monthly board packages, attend monthly meetings, and complete requested action items between board meetings.

Respond to resident, owner and board member requests in a timely, efficient and courteous manner.

Provide superior customer service to residents, owners and board members.

Lead effort to prepare for and attend Annual and Board Meetings.

Effectively oversee maintenance personnel.

Monitor performance and management of service contractors.

Property Manager

Hartman Income REIT, Houston, TX 2/2016 – 04/2017

Oversee the management of 300,000+ square feet of high-rise properties in the Greenspoint Management District Supervise, Train and Mentor Property Administration, Engineer, Security and Janitorial staff.

Hold bottom-line responsibility for end-to-end property management functions, including tenant relations, facility maintenance and security, and other contract services.

Forge and sustain relationships with key decision-makers within the commercial entities to negotiate profitable contracts and secure long-term tenant agreements.

Develop reports, administer annual budgets, allocate resources and ensure operational compliance with industry and corporate standards.

Manage and grow the profitability of assets via rent collections, expense and lease management, while sustaining full occupancy levels.

Interface internally and externally with legal and finance departments, as well as third-party vendors.

Guide property improvement projects, oversee tenant construction and T.I coordination.

Commercial Association Manager

First Service Residential. Houston, TX 12/2012 – 02/2016

Oversee the day-to-day managing and coordinating of multiple Commercial Property Owner Associations in the Houston area.

Work with the Board of Directors to develop strategic direction for the Commercial Property Owner Associations’ Board and Members.

Develop, communicate and review the Association’s annual budgets and monthly financials in order make educated recommendations to the Board of Directors.

Coordinate, negotiate and administrator vendor contracts in accordance with the parameters of the Commercial Property Owner Association’s management agreement and documents.

Audit and approve vendor invoices for payment and provide accurate financial reporting to the Board of Directors and Members, as outlined in the Association’s Management Agreement.

Conduct monthly property inspections within each Association and prepare deed restriction violation communications in accordance with the recorded covenants.

Administrator all procedures relating to enforcement of recorded rules and regulations and policies and procedures.

Attend all Board and Annual meetings outlined per contract, prepare and distribute notices, agendas and minutes of Association minutes.

Assistant Property Manager

Seligman Western/Esperson Buildings, Houston, TX 07/2009 – 07/2012

Assisted the Property Manager in the management of 500,000+ square feet of a commercial high-rise building located in Downtown Houston.

Responsible for operational activities associated with the Owner’s and Company objective of creating value through the development, ownership, and operation of remarkable assets.

Successfully executed the property management policy and procedure related to the development and ownership of real estate for the Esperson Buildings, located in downtown Houston, Texas.

Provide and fully implement recommendations to the Property Manager regarding new ideas and procedures to streamline overall operations.

Manage and grow the profitability of assets via rent collections, and expense management as well as lease management.

Focus areas of Responsibility include: Competitively bid service contracts and monitor performances. Prepare monthly variance and accounts receivable explanations for reporting to ownership. Tenant construction and T.I. Coordination, and overall Lease Administration.

Temporary Office Assistant

Lincoln Property Company, Houston, TX 04/2008 – 12/2008

Work on an as needed basis for a Senior Property Manager with Lincoln Property Company in an Assistant Property Manager/Assistant role.

Assist with monthly reports, coordinate vendors to provide monthly and annual services, take care of tenant needs as it relates to lease requirements, get quotes for services and maintenance details, etc.

Sales Manager

Bisco Industries, Houston, TX 12/2003 - 12/2006

Increased sales volumes and overall profits from (-120K) / year to +30K in less than three years. Sold proprietary fasteners and electronic components to various OEM accounts.

Doubled the amount of Corporate Sales Agreements and value added service programs for the Houston branch sales office.

Experience includes the ability to identify key decision-makers, develop and execute sales promotions, train and motivate sales force and manage ongoing sales activity.

Produce consistent achievements within sales strategies designed to meet or exceed corporate assigned goals, contract negotiations, purchasing logistics and expense reductions.

Responsible for the day to day sales management and professional development for 5-8 sales representatives for a remote branch sales office.

Vendor Management

FXI Corporation, Houston, TX. 03/2001 - 12/2003

Responsible for recruiting, company relations and overall management for third party computer support contractors.

Responsible for 5,000 computer support vendors as it relates to contract negotiations, job specific requirements and procedures and nationwide vendor recruitment.

Global Account Representative

Dell Computer Corporation, Austin, TX. 05/1996 - 03/2000

Responsible for selling Dell products and services to UTC (United Technologies) Global Account from 11.9M to 30+ M in three years.

Established relationships with appropriate customer personnel, such as MIS Directors, IS Managers and Purchasing. Forecasted account goals, presented and demonstrated products and services at customer briefings, onsite customer calls, and Trade Shows.

Circle of Excellence Member honored with Annual Sales Trip to Monte Carlo - Q4FY’98.

Nominated and participated in the Global Sales Division’s Fast Track Leadership Program – Q4FY’99.

Regional sales representative of the quarter – Q4FY’99

EDUCATION AND PROFFESSIONAL TRAINING:

University of Houston

BBA – Management Information Systems.

LEED Prep Certification Class

Real Estate License – Courses completed – Application for license currently in process.

Professional & Personal References available upon request.

Additional Employment Information from 1990 – 1997 is available upon request.

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