Customer Care Life Insurance
Resume:
IBRAHIM KATTIL
Typist cum PRO / PR Coordinator/Admin/HR Assistant
**********@*****.***
Abu Dhabi, UAE
https://www.linkedin.com/in/ibrahim-kattil-1275923a/ Personal & Professional Highlights
• Ambitious person with creative approach towards work.
• Self-motivated, proactive and focused individual with the ability to work under pressure
• Enjoy challenges and responsibility.
• Highly motivated, energetic & Optimistic towards achieving goals and career Advancement.
• Excellent PR Coordination.
• Punctual, Loyal & disciplined.
• Well knowledge in UAE’s visa process and typing.
• Hard working.
• Working consistently within established timelines
• Excellent communication skills & best in customer service
• Valid UAE Driving License.
Professional Experience
PR Coordinator – From June 2018 - Present
Yosh Hospitality LLC, Abu Dhabi
• Support Public Relations Manager in developing and organizing public relations.
• Arrange all visa and work permit related documents, assist new joiner’s onboarding process.
• Arrange the visa medical, food handlers medical and Tawjeeeh training for employees.
• Maintain all labor contracts, Emirates ID, passport with visa, gate pass, insurance and photo etc. on the HR network (ERP) and employees file.
• Follow up the expiry of employee related documents (visa, labor contract, passport etc.) and arrange for renewal on time.
• Follow up company related documents (trade license, power of attorney, civil defense etc.) arrange documents for renewal and make sure on time renewal.
• Maintain employee master data.
• Assist employees for applying dependent visas.
• Applying health insurance and life insurance for employees and dependents.
• Prepare cost allocation for employees visa related expense and submit finance.
• Provide general PRO support to departments for any activity involving the local authorities.
• Do the needful to solve the issues with immigration and labor departments.
• Responsibility of GHQ gate pass for employees to enter different properties.
• Prepare different type of letters in Arabic and English.
• Keep employees passports and release as per request.
• Applying for security clearance for new employees.
• Assist the recruitment team providing up-to-date information about UAE’s public departments especially visa related rules.
• Assist the company and employees with visa arrangements in different embassies.
• Coordinate with the housing department for the accommodation of staff. Data Entry cum Customer Care Executive – From May 2015 to June 2018 Me Services -Immigration Department, Abu Dhabi
• Typing all kinds of documents to Immigration, Municipality and Chamber of Commerce.
• All kind of PRO works related to immigration department.
• Regular Follow ups to the visa proceedings and documents forwarding.
• Clear the doubts of customers and company PRO as per the immigration department’s visa process update.
• Assist customers with visa arrangements in embassies.
• Documents clearance related to Oil Field, Traffic & Licensing Dep’t, Sea Port & Embassies
• Preparation of letters in Arabic and English.
Typist cum PR Coordinator – From June 2013 to April 2015 Tawakkal Typing Services, Abu Dhabi
Typist General – From June 2011 to April 2013
Al Reda Typing & Document Clearing LLC, Abu Dhabi
• Responsibility of documentations for new and renewal of Visas, Emirates ID and Labor Cards.
• Coordinate with different companies Public Relations Officers for companies complete visa process, staff’s family visa and Security passes.
• Preparation of No Objection letters in Arabic for different departments requires. Education
• Bachelor Degree in English Language & Literature
• Graduation in Arabic Language & Moral Studies
• Diploma in Urdu Language & Literature
Computer Knowledge
• MS Office Applications, Photoshop.
• Proficiency in Windows 8, Windows 7 and Other operating systems Personal Info
• DOB : 16th
April 1988
• Nationality : Indian
• Marital Status : Married
• Visa Status : Employment
I hereby declare that the above mentioned information is true to the best of my knowledge and belief.
- Ibrahim Kattil
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