Customer Service Property Manager

Leazette Arce

***** * ********* **

Covina, CA **722

Cell 626-***-****

********@*****.***

Objective

To obtain a challenging position that will utilize my skills and abilities while providing the opportunity for professional development.

Experience GARDA Los Angeles, CA 11/2017-present

Processing Teller

● Verify assigned work and inspect deposit bags for evidence of tampering

● Reconcile any out of balance conditions

● Identify counterfeit, suspicious activity (SAR), and any potential red flag transactions

● Meet all established deposit processing productivity standards

● Verifies cash settlements are accurate and transfers funds to appropriate vaults Walmart Baldwin Park, CA 11/2016-11/2017

Associate/ Cashier

● Help customers find product

● Greet customers

● Help Customers with sales transactions

Kmart Temple City, CA 05/2016-11/2016

Hardline Merchandiser / Customer Service/ Cashier

● Help customers find a product

● Greet customers if they need help

● Layaway cashier and frontend cashier sometimes

Savers Thrift Store Arcadia, CA 04/2015-04/2016

Production/Processing Room

● Evaluate items for quality, condition, Measure items to determine size

● Place clothing on hangers on racks

● Move merchandise to the sales floor and distribute to appropriate area

● Maintain store and department cleanliness by sweeping and removing unsellable items

Jack in the box Walnut, CA/ Pomona, CA 09/2007-06/2014 Cashier/ customer service

● To provide by company’s standards for excellent customer service.

● manning the POS terminal, taking orders from the customers, answer questions.

● Work in a very fast paced environment and met time goals Home Depot Corp. La Habra, CA 11/2012 – 11/2013

Bilingual Cashier

● provide quick and outstanding checkout service to customers at registers

● thorough knowledge of procedures and duties related to customer transactions

● upsell credit cards to customers and warranties on appliances

● fast paced environment and provide great customer service RTI Properties Inc Gardena, CA 07/2012 – 08/2013

Leasing Agent / Onsite Property Manager

● Responded to high volume of inbound calls setting up viewings for vacancies

● Prospective tenant screenings that required collection of information to assist in approvals.

● Received and solved tenant complaints

● Cleaned property on a daily basis and keeping the properties curbside appeal

● Traveled to varies locations to other properties daily to clean and keep appealing Disneyland Resort Anaheim, CA 03/2010 - 11/2010

Quick Service Food and Beverage

● Worked in various restaurants throughout multiple Disneyland Resort locations.

● Fast paced environment in either outdoor or indoor locations

● Taking orders, operating a POS system, cash handling, and fulfilling orders

● General cleaning, stocking items and keeping inventory

● Provide excellent customer service to our guests Pan American Bank Los Angeles, CA 07/2008 – 01/2010 Bilingual Bank Teller

● Assisted customers with monetary transactions

Educaton Baldwin Park High Baldwin Park, CA High School Diploma 09/2003 – 06/2007

East Los Angeles College Monterey Park, CA Associates in Criminal Justice 07/2008 – 06/2017

Skills Proficient in utilizing Microsoft Word, Excel, Outlook, and PowerPoint

I am fluent in speaking and reading Spanish

● Issued money orders and cashier’s checks upon request

● Greeted customers upon entering the bank

● Cross sold the customers on banks products and services

● Conducted banks administrative duties

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